All the houses,you are proposed to me, are good, but I can contact any landlord. I can't see helpful.
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
As others have stated they use old adverts make you pay £1 to view details only then to be told it’s let.. when I then searched the let property it had been let over a year ago.. absolute scammers the... See more
Company replied
i would not even rate it 1 star, from the start i was interested in a property and it was pay the fee of £1 for landlords details. No details were given what they did do was steel £35 out of my bank.... See more
Company replied
Whilst looking for a property, a barn conversion came up with an amazing staircase in the centre of the room, something you'd see in a movie. The button said 'Contact Landlord'. When you do, there is... See more
Company replied
Company details
Written by the company
Looking for your next rental property? Renthero is your best choice! At Renthero, we make it easy for tenants and landlords to connect, helping you find your ideal home quickly and efficiently. Whether you’re searching for an apartment, house, or room, Renthero offers a wide range of rental properties to suit every budget and lifestyle. With listings available on your chosen location, our platform makes your search effortless and gives you the best opportunity to secure your perfect rental. Need help or have questions? Our friendly support team is here to guide you every step of the way. You can reach us easily through Rento, our virtual assistant found on our FAQs, or by filling out the contact form in the T&Cs on our website. At Renthero, we strive to make your rental journey simple, transparent, and completely stress-free.
Contact info
United Kingdom
- info@renthero.co.uk
- renthero.co.uk
2.1
Poor
173 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 97% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very helpful
May 26, 2023
Unprompted review
Reply from RentHero UK
Hello Kehinde,
Thank you very much for your kind words!
We are glad to hear that our services have been useful to you.
Have a lovely day!
Kind regards,
Sara
Renthero.co.uk
Your disponibilitu in finding what I…
Your disponibilitu in finding what I need
May 19, 2023
Unprompted review
Reply from RentHero UK
Hello Emalda,
Thank you for your review.
Feel free to reach out to our customer service via e-mail if you have any further questions.
Have a nice day!
Kind regards,
Sara
Renthero.co.uk
Been seeking a property to rent due to…
Been seeking a property to rent due to a relationship breakdown, wish i had known of RentHero would have saved money on hotel rooms etc.
April 6, 2023
Unprompted review
Reply from RentHero UK
Hi Paul,
Thank you for your review!
We are glad to hear that you got the help you were looking for. Your feedback means a lot to us.
Have a great day!
Best regards
Sara
Renthero.co.uk
I would like to hear more from the…
I would like to hear more from the landlord
March 18, 2023
Unprompted review
Reply from RentHero UK
Hello Derek,
Thank you for your review.
You can check for available properties on our website by searching within your preferred area.
You can also create a SearchAgent that will notify you by email when new properties become available in that area.
Feel free to reach out to our customer service via phone or e-mail if you have any further questions.
Have a nice day!
Kind regards,
David
Renthero.co.uk
Easy to geft on to the site I just wish…
Easy to get on to the site I just wish I could of written some of my details so you could see what kind of person I am. fingers crossed I get a reply I'm a 50 year old man single and in temporary housing till 10th of this month and I'm out.
March 8, 2023
Unprompted review
Reply from RentHero UK
Hi Maurice,
Thank you very much for your review!
We are happy to hear that you are satisfied with our services.
Have a great day!
Best regards,
David
Renthero.co.uk
Reply from RentHero UK
Hi,
Thank you very much for your review!
We are happy to hear that you are satisfied with our services.
Have a great day!
Best regards
David
Renthero.co.uk
Easy and direct
Direct and easy to use , no faffing about and very easy to understand compared to other sites
March 5, 2023
Unprompted review
Reply from RentHero UK
Hi Suzanne,
Thank you very much for your review!
We are happy to hear that you are satisfied with our services.
Have a great day!
Best regards
David
Renthero.co.uk
Reply from RentHero UK
Hi Florence,
Thank you very much for your review!
We are happy to hear that you are satisfied with our services.
Have a great day!
Best regards
David
Renthero.co.uk
Renthero
I would love a personal phone call instead of a hi tech process emails,etc. All in all a pleasant experience
February 23, 2023
Unprompted review
Reply from RentHero UK
Hi Nicola,
Thank you very much for your review!
We are happy to hear that you are satisfied with our services.
Have a great day!
Best regards
David
Renthero.co.uk
Very quick and helpful
February 10, 2023
Unprompted review
Reply from RentHero UK
Hi,
Thank you very much for your review!
We are happy to hear that you are satisfied with our services.
Have a great day!
Best regards
Renthero.co.uk
I’ve unsubscribed several times but…
I’ve unsubscribed several times but they keep sending me emails. I’ve contacted their info@ email and still keep getting emails.
Leave me alone, go away. Get your systems correct so that people stop getting harassed by you!!
February 7, 2023
Reply from RentHero UK
Hello,
Thank you for taking the time to write us your feedback.
We’re sorry you aren’t satisfied with our service. Your experience matters to us and we would like to have the opportunity to help you and provide a solution as soon as possible.
We have requested your contact details so we can get in touch with you.
Looking forward to your cooperation.
Best regards
Renthero.co.uk
Quick and efficient customer service
February 2, 2023
Unprompted review
Reply from RentHero UK
Hi,
Thank you very much for your review!
We are happy to hear that you are satisfied with our services.
Have a great day!
Best regards
Renthero.co.uk
Good company
To be honest good feedback and lovely houses and staff 👌
January 24, 2023
Unprompted review
Reply from RentHero UK
Hi ,
Thank you very much for your review!
We are happy to hear that you are satisfied with our services.
Have a great day!
Best regards
Renthero.co.uk
I was able to see good houses that is a…
I was able to see good houses that is a perfect match to my dream
January 23, 2023
Unprompted review
Reply from RentHero UK
Hi,
Thank you very much for your review!
We are happy to hear that you are satisfied with our services.
Have a great day!
Best regards
Renthero.co.uk
I was charged £19.99 for out-of-date…
I was charged £19.99 for out-of-date information - all the places I was interested in were already let even though their website said they were available. Also difficult to directly contact anyone and cancel subscription on the website - wouldn't recommend!
January 23, 2023
Unprompted review
Reply from RentHero UK
Hello Kornell,
Thank you for your review.
I am sorry to hear you are not satisfied with our service.
We have reached out to you in February, but we have still not heard back from you.
Please reach out to us directly if you still need any assistance.
We would really like to get a chance to change your opinion about our service.
Best,
David
Renthero.co.uk
Being able to respond fast
January 21, 2023
Unprompted review
Reply from RentHero UK
Hi,
Thank you very much for your review!
We are happy to hear that you are satisfied with our services.
Have a great day!
Best regards
Renthero.co.uk
SCAM No property
Signed up to contact landord about a property. Sent to external link for local estate agent. Property let over a month ago, yet on Rent Hero site stated "coming soon".
Scam do not use taking money for information about properties that don't exist.
January 18, 2023
Unprompted review
Reply from RentHero UK
Hello Edwina,
Thank you for your review.
I am sorry to hear you are not satisfied with our service.
We have reached out to you in February, but we have still not heard back from you.
Please reach out to us directly if you still need any assistance.
We would really like to get a chance to change your opinion about our service.
Best,
David
Renthero.co.uk
Subscription Issues
Mary was really helpful in the timely resolution of issues regarding my subscription. She was professional in communication all through.
January 18, 2023
Unprompted review
Reply from RentHero UK
Hi,
Thank you very much for your review!
We are happy to hear that you are satisfied with our services.
Have a great day!
Best regards
Renthero.co.uk
the response was good.
January 10, 2023
Unprompted review
Reply from RentHero UK
Hi,
Thank you very much for your review!
We are happy to hear that you are satisfied with our services.
Have a great day!
Best regards
Renthero.co.uk
Very helpful
December 29, 2022
Unprompted review
Reply from RentHero UK
Hi,
Thank you very much for your review!
We are happy to hear that you are satisfied with our services.
Have a great day!
Best regards
Renthero.co.uk
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