Great company. Speedy to get score to the different agencies. I saw a 12 point boost after month one. Not what I expected however I’m looking forward to it increasing more over time. Affordable monthl... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
They were very prompt in reporting to the credit bureaus and my score did go up a decent amount within about two days of signing up. There was a billing mix-up, in which I used a code to use “smartpay... See more
Company replied
Signing up was simple and very easy After about 3 days my landlord was contacted, my rent was verified and 8 days after signing up it was on my credit report! This is major for credit especially o... See more
Company replied
I'm happy with how quickly my rental history appeared on my credit reports. You also have the option to use Klarna in order to pay over time when initially signing up. This is extremely helpful especi... See more
Company replied
Company details
Written by the company
RentReporters helps renters build credit by reporting their on-time rent payments to the major credit bureaus. Our mission is to ensure renters get credit for the payments they make every month - creating access to better financial opportunities.
Contact info
24 Corporate Plaza, #180, 92660, Newport Beach, United States
- 626-737-6100
- rentreporters.com
3.8
Great
91 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 week
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Very easy to use
Very easy to use. An its one of the best ways to build you credit report history
March 30, 2026
Unprompted review
Reply from RentReporters
Hi William,
Thank you for your great feedback. We’re so glad to hear that you found RentReporters easy to use and that it’s helping you build your credit history. We truly appreciate your trust and are proud to support your credit-building journey.
RentReporters
Easy reporting
Easy reporting. Quick and easy process with landlord also. Raised my score 52 point and added on time payments to history.
March 24, 2026
Unprompted review
Reply from RentReporters
Hi Armondo,
Thank you for your wonderful feedback.
We’re thrilled to hear that the reporting process was easy and seamless, and that you saw a 52-point boost to your score along with on-time payments added to your credit history. That’s exactly why we do what we do.
RentReporters is built to help renters unlock the value of payments they’re already making, through a simple process and meaningful results. We’re grateful to have earned your trust.
RentReporters
Using these services has been very helpful with my credit building
Using these services has been very helpful in reporting my rent payments. The customer service provided was exceptional.
March 11, 2026
Unprompted review
Reply from RentReporters
Hi Catoya,
Thank you for sharing your experience.
We’re so glad our service has helped you report your rent payments and that our customer service made such a strong impression. We appreciate your trust and look forward to continuing to deliver the level of service our customers can count on.
RentReporters
Warning: Paid RentReporters for Credit Reporting — 6 Months Later Still Nothing.
Title: Paid for service — months later nothing reported and no refund
I strongly advise anyone considering RentReporters to think twice before giving them your money.
In September 2025, I paid RentReporters to have two rental accounts reported to the credit bureaus. This service is marketed as a way to help build credit by reporting your rent history.
It is now March 2026 — over 6 months later — and absolutely nothing has been reported to my credit.
What makes this worse is the lack of accountability:
• No reporting to the credit bureaus
• No refund issued
• Extremely difficult to reach anyone for help
• Complaints filed with no resolution
I have documentation, receipts, and screenshots showing the payments were made and the service was never delivered.
A company should not be taking people’s money for credit reporting services and then leaving customers in the dark for half a year with no updates and no refund.
If you are trying to build your credit, be very careful with this company. My experience has been frustrating, time-consuming, and a complete waste of money.
Until RentReporters fixes this issue or refunds customers for services not delivered, I cannot recommend them to anyone.
September 23, 2025
Unprompted review
Reply from RentReporters
Hi Armando,
Thank you for your feedback. We understand your frustration and appreciate you bringing this to our attention.
Our team has been reviewing your account and working to verify the information needed to move forward. We have also attempted to contact you directly to discuss the account but have not yet received a response.
Please reach out to our support team so we can connect with you directly. In the meantime, we will continue reviewing the account and will provide you with an update as soon as we have more information.
Sincerely,
RentReporters
I wrote a review yesterday stating that…
I wrote a review yesterday stating that I didn't receive any help from rent reporters the agent didn't follow protocol. The manager Jacqueline called me and rectify the situation. She was very helpful in re-activating my account and she also apologized to me for her teams error. Thank you for rectifying the situation.
March 4, 2026
Unprompted review
Reply from RentReporters
Hi Shelly,
Thank you for updating your review and for giving us the opportunity to make things right. We’re glad Jacquelyn was able to connect with you and get your account reactivated.
We appreciate your patience and if you need assistance moving forward, we’re here to help.
RentReporters
WASTE OF TIME AND MONEY SCAMMERS
Complete waste of time and money I signed up back in October they said it'll take a few months before I'm able to see the report on my three credit bureaus I can say after multiple months all I see is on the one and it only reported for one month the month that I signed up all the other months that I've been paying zero has been reported these guys are a bunch of con artists they're customer service is terrible and sucks they have no proper direction all they do is try to blame the credit bureaus I reach out to the credit appears they said that they have not reached out to us referring to Experian and Equifax they've only reported to one and only for one month they charge nearly $200 take your money elsewhere these guys are con artists and I will be reporting them to the FTC get my money back
They're quicker to reply to my review then they are to answer my questions or my phone calls 😂
These disingenuine people say I don't have an account
Of course I do and I requested a cancellation after leaving this review
Don't waste your time or $$$
February 21, 2026
Unprompted review
Reply from RentReporters
2/26/26
Hi Oganes,
Thank you for providing the name used to enroll. We were able to locate your account under these details. According to our records, your rent has been reported each month since your enrollment in October. We also see that your account was recently canceled.
We attempted to reach you by phone today but were unable to connect. We’d welcome the opportunity to review your reporting history with you directly and clarify any misunderstanding. Please reach out to us when you’re available.
Sincerely,
RentReporters
2/25/26
Hi John,
We do our best to respond quickly and address concerns promptly.
As mentioned, we do not have an account under the name “John Trunyan.” If your account is under a different name or email, please contact us directly at customercare@rentreporters.com
so we can locate it and review the reporting history with you.
We’re committed to making sure customers understand their reporting status across all bureaus and would welcome the opportunity to clarify this with you directly.
RentReporters
Hi John,
We’re sorry to hear about your frustration. We’re not able to locate an account under the name associated with this review, and we’d like the opportunity to look into this further.
Please email us at customercare@rentreporters.com
with the full name and email address used to enroll so we can review your reporting history across all bureaus and address your concerns directly.
We look forward to hearing from you.
RentReporters
They take your money then its nonstop…
Thanks for responding. I have written to Jacquelyn twice & chatted with Arlene A. 5 or 10 times & Martin 5 or 10 times. And Renissa once & spoken to Mark and someone else on the phone. When does it get fixed!? Everyone just says all they can do is pass on the message & your ridiculous verification team keeps coming back asking for a utility bill on a place that included all utilities which isnt in your original TOS. Now you have my money & still wont do your job!
They take your money then its nonstop issues getting my rent reported due to utilties included. Its like stealing!
February 21, 2026
Unprompted review
Reply from RentReporters
Hi there,
We’re sorry to hear about your experience. Please email us at customercare@rentreporters.com with the name and email you used to enroll so we can look into this and get back to you right away.
RentReporters
Great company
Great company. Speedy to get score to the different agencies. I saw a 12 point boost after month one. Not what I expected however I’m looking forward to it increasing more over time. Affordable monthly plan. Quick n efficient process overall.
February 6, 2026
Unprompted review
Reply from RentReporters
Hi there,
A 12 point increase in the first month is strong start - nice work staying consistent with your payments. Keeping your rent history current on your credit report helps build positive payment history over time and can continue to strengthening your profile.
Keep it up - we're here to support you!
RentReporters
Fast reporting & Cost-friendly
I'm happy with how quickly my rental history appeared on my credit reports. You also have the option to use Klarna in order to pay over time when initially signing up. This is extremely helpful especially if you’re low on cash. Overall, I highly recommend RentReporters. Start getting credit for something that you already pay anyway!
February 2, 2026
Unprompted review
Reply from RentReporters
Hi Akeem,
We're so happy to hear your rent payment history was added quickly to your credit report and that you're seeing the benefits of reporting your on-time rent!
Just to clarify, we're not integrated with Klarna but we do offer a payment option called SmartPay, which allows customers to split the enrollment fee into smaller payments.
We appreciate you sharing your experience and love seeing renters get credit for their rent.
RentReporters
Not helpful
Not helpful. They want more proof than it can possibly provide. Staff leaves messages & bots answer by email.
January 27, 2026
Unprompted review
Reply from RentReporters
Hi there,
We’re sorry to hear that your experience wasn’t a positive one. To ensure accurate reporting, we do follow strict verification standards required by the credit bureaus, which sometimes means asking for additional documentation when details can’t be confirmed.
We’d love the chance to take another look and help resolve this. Since we weren’t able to locate your account from the name associated with this review, please feel free to email us at customercare@rentreporters.com with your full name or the email you used during sign-up. We will reach out to assist you directly.
RentReporters
They take your money with no problem…
They take your money with no problem and when they claim to not be able to verify docs they happily keep your money while closing your account stating that "it's in the terms of usage". If you don't provide a service, send the refund back, simple. Anything else is a scam and mal business practices. I see what the other people were talking about even though I still trusted you enough to try it out.. -
Anu Supreme El
January 2, 2026
Unprompted review
Reply from RentReporters
Hi Anu,
We’re sorry to hear you’re frustrated and appreciate the opportunity to clarify what happened.
Before any rent can be reported, we are required by the credit bureaus to validate both the landlord’s identity and their relationship to the property. In your case, we were unable to verify the information provided and requested additional documents in an effort to complete verification. Unfortunately due inconsistencies identified during that review, we were unable to validate the landlord details, which prevented us from moving forward.
Our refund policy is outlined clearly on our website and in our FAQs. Once rent has been successfully reported, customers who decide not to continue may request a refund in line with our policy.
Our goal is always to help renters receive credit for their rent while adhering to bureau standards and maintaining accurate reporting.
Sincerely,
RentReporters
Rent reporters was really good and easy…
Rent reporters was really good and easy to use and reported very quickly to the credit bureaus and boosted my score tremendously.
December 22, 2025
Unprompted review
Reply from RentReporters
Hi Kourtney!
Incredible! Thank you for sharing your experience and congratulations on your score boost!
RentReporters
I feel completely disrespected and…
I feel completely disrespected and frustrated by Rent Reporters. What they advertise on their website is not what they actually deliver.
Their site clearly states that cash rent payments are supported, that they can manually verify rent with the landlord, and that they offer a “no questions asked” refund if you are not satisfied. Based on these promises, I paid for their service in good faith.
After payment, they suddenly claimed my current address was a corporate address and used that as a reason to block the service. There is nothing clearly written in their policies saying corporate addresses are not allowed, and absolutely no warning that using one would make the payment non-refundable. This restriction conveniently appeared only after they had my money.
To cooperate, I added my previous lease with a residential home address. At that point, they had no valid reason to deny service. Instead of proceeding, they shifted again and demanded that I connect my bank account, even though I paid rent in cash, which they explicitly say is supported on their website.
They initially told me cash payments were fine and would be manually verified with me and my landlord. Later, they completely changed their story and declared both payments non-refundable, despite the fact that no rent reporting was ever started.
This feels like intentional bait-and-switch behavior. Every time I complied, the rules changed. When they ran out of excuses, they simply refused refunds and kept the money.
I do not trust their refund policy, and I seriously question the authenticity of their five-star reviews, because my experience is the opposite of what they claim to offer.
At this point, I am proceeding with a bank chargeback and will be reporting this company for fraud. Anyone considering this service should think very carefully before paying.
January 8, 2026
Unprompted review
Reply from RentReporters
Hi there,
We’re sorry to hear you had a frustrating experience and appreciate you taking the time to share your concerns.
We strive to be transparent about our process, and both our Terms of Use and FAQs clearly explain that commercial or business properties are not eligible for rent reporting. We also outline when customers are eligible or not eligible for a refund in cases where verification can’t be completed.
While we can verify rent paid in cash, we’re required by the burueas to confirm your landlord’s identity and their relationship to the rental property before we can proceed with reporting.
Unfortunately, without your name or email, we’re unable to locate your account and provide a more specific response. If you’d like us to revisit your case or explore other ways to move forward, please don’t hesitate to reach out directly. We’d be happy to help.
We look forward to hearing from you.
RentReporters
Very customer friendly
Very customer friendly, score went up in less than a week. I’m applaud at the pace that this company moves. I will definitely be recommending them to my family & friends.
December 29, 2025
Unprompted review
Reply from RentReporters
Hi there!
We're thrilled to hear your score jumped and that you're already seeing the value of your on-time rent payments! Thank you for sharing RentReporters with those close to you.
RentReporters
Rent is my biggest bill every month so…
Rent is my biggest bill every month so why wasn’t it helping my credit? Thanks to this service, it finally is! My score has been climbing and I feel more in control of my financial future. If you’re trying to level up your credit, start here. Don’t let your hard-earned money go unnoticed!
December 14, 2025
Unprompted review
Reply from RentReporters
Hi Hunock,
We're so glad to hear your rent is finally being recognized on your credit report...exactly how it should be! Thank you for sharing your experience and encouraging to turn their rent into a credit-building asset! Happy New Year!
RentReporters
Signing up is very simple
Signing up is very simple, they actually do what they say they will do
November 25, 2025
Unprompted review
Reply from RentReporters
Hi Eryn,
We're so glad to hear that the process was simple and what you had expected. Thank you so much for sharing your experience!
RentReporters
Highly effective.
Highly effective and easy to use.
The signup process was simple, and the team handled verification quickly. My rent began reporting shortly after, and I’ve already seen a positive impact on my credit score. It’s a smart, affordable way to build credit using payments I’m already making. I highly recommend it to anyone focused on improving their credit profile.
December 2, 2025
Unprompted review
Reply from RentReporters
Hi Shaiquaz,
We're so glad to hear the process was smooth and that you're already seeing a positive shift in your credit. You're right, using the rent you already pay is a smart pay to build credit, and we're excited to be part of your progress!
RentReporters
I’ve had this app for a month and my…
I’ve had this app for a month and my credit jumped 100 points these people are amazing and customer service is great
December 1, 2025
Unprompted review
Reply from RentReporters
Hi Willlie,
Wow! 100 points in just a month is incredible. We’re thrilled to hear your results have been so powerful. Big credit to you for getting started, and we’re always here if you need support along the way.
RentReporters
Scam
Before signing up they say the documents you have are valid and then after you sign up, they say they're not and they can't issue a refund due to their terms of service. So sketchy, I would not recommend them at all.
December 12, 2025
Unprompted review
Reply from RentReporters
Hi Alvaro,
We’re sorry for the frustration this caused. To report rent, we’re required to complete identity and document verification using standards set by the credit bureaus. In this case, the documents provided did not meet those requirements, which prevented us from moving forward with reporting.
Our verification requirements and refund eligibility are outlined in our Terms of Service and FAQs, including situations where refunds are not available when verification cannot be completed. That said, if you’re able to provide valid documentation that meets the requirements, we’d be happy to revisit your account and try again.
RentReporters
Score went up within days of signing up.
They were very prompt in reporting to the credit bureaus and my score did go up a decent amount within about two days of signing up. There was a billing mix-up, in which I used a code to use “smartpay” and pay my annual fee in installments. I was charged the full amount anyway despite the checkout page saying that I would be charged the much smaller installment fee. I have yet to hear back from customer support about it to the best of my knowledge.
December 4, 2025
Unprompted review
Reply from RentReporters
Hi Christopher,
We’re so glad to hear your score increased quickly after signing up, great work getting your rent reporting started!
Regarding SmartPay: just to clarify, SmartPay applies only to the enrollment fee, not to the annual plan itself. That’s why the full annual charge went through at checkout. That said, if you’d prefer to switch to a monthly plan, we’re happy to refund the annual payment and set you up on the monthly option instead.
Please let us know how you would like to proceed.
RentReporters
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