RentReporters Reviews 

91
TrustScore 4 out of 5

3.8

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Review summary

Created with AI, based on recent reviews

Considering 71 reviews, most reviewers were somewhat happy with their experience overall. Consumers generally find the service easy to use, appreciating the straightforward signup process and quick reporting of rental payments. Many people experienced a meaningful increase in their credit scores, feeling more in control of their financial future thanks to this service. However, some people were dissatisfied with the customer service, mentioning unresponsiveness and difficulty in resolving issues. Additionally, several reviewers experienced problems with payments and the accurate reporting of their rental history, sometimes leading to disputes or unfulfilled services.

What people talk about most

Service

Reviewers mention ambiguous feedback about service, with some customers reporting positive experiences where... See more

Payment

Customers had ambiguous experiences with payment, with some reporting significant issues after paying for... See more

User experience

Clients share positive opinions on user experience, highlighting it as easy, fast, and smooth. Many reviewers... See more

Customer service

Reviewers highlight ambiguous aspects of customer service, with some customers reporting excellent and... See more

Response time

Users describe ambiguous interactions with response times, with some customers reporting very fast updates to... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Great company. Speedy to get score to the different agencies. I saw a 12 point boost after month one. Not what I expected however I’m looking forward to it increasing more over time. Affordable monthl... See more

Company replied

Rated 4 out of 5 stars

They were very prompt in reporting to the credit bureaus and my score did go up a decent amount within about two days of signing up. There was a billing mix-up, in which I used a code to use “smartpay... See more

Company replied

Rated 4 out of 5 stars

Signing up was simple and very easy After about 3 days my landlord was contacted, my rent was verified and 8 days after signing up it was on my credit report! This is major for credit especially o... See more

Company replied

Rated 5 out of 5 stars

I'm happy with how quickly my rental history appeared on my credit reports. You also have the option to use Klarna in order to pay over time when initially signing up. This is extremely helpful especi... See more

Company replied


Company details

  1. Non-Bank Financial Service

Written by the company

RentReporters helps renters build credit by reporting their on-time rent payments to the major credit bureaus. Our mission is to ensure renters get credit for the payments they make every month - creating access to better financial opportunities.


Contact info

3.8

Great

TrustScore 4 out of 5

91 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.8

All reviews

(91)

68 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Rent

Rent on your credit report is important rather your trying to boost your credit or just have rental history to be able to get in to good homes or even buy a home and this is a good app to provide that history

October 23, 2024
Unprompted review
RentReporters logo

Reply from RentReporters

Hi Virgil, Thank you for your review! You’re absolutely right—having rent reported can make a big difference when it comes to boosting your credit or building a solid rental history. We’re glad to hear you’re finding the app helpful in achieving your goals. If you need anything else, we’re here to help!

Best,
The RentReporters Team

Rated 1 out of 5 stars

COMPLETE SCAM

Complete scam my score did not increase one bit. Idc what anyone says if they were legit 2 years of rent history added to my report should definitely up my score but it didn't even go up A point... I didn't even know it was on my report didn't get an alert or anything which means they are no one to credit bureaus... bug waste of money. Put a support ticket in calling them tomorrow

September 18, 2024
Unprompted review
RentReporters logo

Reply from RentReporters

Hi Joseph,

We are disappointed to hear about your experience and appreciate you sharing your feedback.

Adding two years of rent history can positively impact your credit score, but various factors may influence the final outcome. We’d like to work with you to clarify this and resolve any issues you may have encountered.

We have tried to reach you by phone and email, and we look forward to hearing from you soon to discuss.

Best regards,
RentReporters

Rated 1 out of 5 stars

Scam and Discrimination

This is a SCAM. They continue to hold my application fee ($94.95) despite them telling me the day prior that my home is ineligible for their service! On 10/31/23, I signed up. on 11/1/23, they told me my home is ineligible. On 11/2/23, I asked them to reconsider, and they said no. Also on 11/2/23, they charged me. On 11/3/23, I asked for my money back. On 11/7/23, they told me I'm too late to cancel. I canceled within two days (they require seven days max, so I was well within their guideline). They have violated their own terms of use and thus have discriminated against me. Avoid them at all costs!

November 7, 2023
Unprompted review
RentReporters logo

Reply from RentReporters

Hi there,

We are disappointed to hear about your experience and appreciate you taking the time to share your feedback. We understand your frustration regarding the enrollment fee. Please know that eligibility for reporting your rent payments is contingent upon the ability to validate your lease details. If your home was found to be ineligible—perhaps due to the type of property or an inability to provide the necessary documentation—this may have affected your refund request. We aim to make these policies clear in our terms and on our website.

If there is anything we can do to assist you today, please reach out to us directly with any additional questions, and we’d be happy to help.

Best regards,
RentReporters

Rated 1 out of 5 stars

I am a landlord the tenant paid late…

I am a landlord the tenant paid late but paid within the month so rent reporters would mark it as paid and onetime becasue its paid within 30 days like a creditor . this is not accurate the rent was late and i am not a creditor so no landlords should consider anything rent reporters report thus not accurate also they give you a choice 1 paid and paid on time or 2 not paid so it doesnt really matter when it is paid it could be 100 days later but to them it will be marked paid and paid on time .... thus rent reporters is a scam

August 12, 2023
Unprompted review
RentReporters logo

Reply from RentReporters

Hi there,

Thank you for sharing your feedback. We understand your perspective regarding the reporting of late rent payments. However, the guidelines for reporting are determined by the credit bureaus, and all three follow the same standards for what constitutes a late payment. As a reporting agency, we are contractually obligated to adhere to these rules.

If you have further questions or concerns, please feel free to reach out, and we’d be happy to discuss this with you.

Best regards,
RentReporters

Rated 1 out of 5 stars

Scam

Scam. They advertise a code to waive the $95 signup fee and then charge you for it anyway, hiding the stipulations in an email that will go to your junk folder. Then they give you the runaround when you ask for a refund until you’re outside the time limit to be “eligible.” Extremely dishonest company.

June 9, 2023
Unprompted review
RentReporters logo

Reply from RentReporters

Hi there,

We’re sorry to hear about your experience and appreciate you bringing this to our attention. It’s possible that the special offer you signed up for required enrollment in RentCheck to waive the $95 setup fee. If RentCheck enrollment wasn’t completed after signing up, this could have led to the full fee being charged.

Regardless, we’re committed to making things right. Please contact us at 626-737-6100 or reach out via chat using the email you used to sign up, so we can take a closer look at your account and resolve this for you. Your satisfaction is important to us, and we look forward to hearing from you.

Best regards,
RentReporters

Rated 1 out of 5 stars

STAY AWAY!

STAY AWAY!!
They will continue to charge your card and there is no way to Cancel online. You have to call them but this has still not resulted in any change or refund.

I called in 3 times with no change they've charged my card for months and still haven't seen any refund.

May 1, 2023
Unprompted review
RentReporters logo

Reply from RentReporters

Hi there,

We are disappointed to hear about your experience and appreciate your feedback. As a subscription service, we strive to make the cancellation process as easy as possible for our customers, offering multiple ways to cancel. We apologize if there were any delays in communication and any frustration this may have caused.

Please reach out to us directly with the email or information you used to sign up, so that we can look into your account history and resolve your concerns. We look forward to hearing from you.

Best regards,
RentReporters

Rated 1 out of 5 stars

This is a scam

Very upset. I requested to cancel my account beginning of November before they charged me. My account never was closed. They make it impossible to cancel your own account. You have to contact them and then they dance around your request offering you free months. This site didn’t increase my credit. Constantly said my rent was disconnected. Waste of money and time. Then they had the nerve to say I’m not able to be refunded because of their terms and conditions.

January 10, 2023
Unprompted review
RentReporters logo

Reply from RentReporters

Hi there,

We’re sorry to hear about your experience and appreciate you bringing this to our attention. We aim to make the cancellation process as easy as possible by providing multiple ways for our customers to cancel. If your cancellation request wasn’t handled in a timely manner, we sincerely apologize.

It’s possible that your refund request may have come outside of our refund window. If you could please contact us directly with the email or information you used to sign up, we’ll be happy to look into your account and find a way to address your concerns to your satisfaction.

Best regards,
RentReporters

Rated 5 out of 5 stars

First off i cant believe that no one…

First off i cant believe that no one has written a review for rent reporters on trust pilot.FOR THE SITE IS WELL TRUSTED.Great customer service from employees like brittany to management like Sergio. So let me be the first to say that once my rent was reported within 10 days it went up 40 points!!!It's not a provram,it's not a scam,its easy and it works!!!THANK God for rentreporters and those who work there.God bless all of you.

January 1, 2022
Unprompted review
RentReporters logo

Reply from RentReporters

Hi there,

Thank you for taking the time to share your experience and for being the first to leave a review on Trustpilot! A 40-point increase in just 10 days—what an amazing result! We appreciate your kind words about Brittany, Sergio, and our team.

We’re grateful to be part of your credit-building journey, and we truly appreciate your trust and for sharing your experience with us.

Best regards,
RentReporters

Show reviews in all languages. (91 reviews)

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