RentReporters Reviews 

91
TrustScore 4 out of 5

3.8

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Review summary

Created with AI, based on recent reviews

Considering 71 reviews, most reviewers were somewhat happy with their experience overall. Consumers generally find the service easy to use, appreciating the straightforward signup process and quick reporting of rental payments. Many people experienced a meaningful increase in their credit scores, feeling more in control of their financial future thanks to this service. However, some people were dissatisfied with the customer service, mentioning unresponsiveness and difficulty in resolving issues. Additionally, several reviewers experienced problems with payments and the accurate reporting of their rental history, sometimes leading to disputes or unfulfilled services.

What people talk about most

Service

Reviewers mention ambiguous feedback about service, with some customers reporting positive experiences where... See more

Payment

Customers had ambiguous experiences with payment, with some reporting significant issues after paying for... See more

User experience

Clients share positive opinions on user experience, highlighting it as easy, fast, and smooth. Many reviewers... See more

Customer service

Reviewers highlight ambiguous aspects of customer service, with some customers reporting excellent and... See more

Response time

Users describe ambiguous interactions with response times, with some customers reporting very fast updates to... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Great company. Speedy to get score to the different agencies. I saw a 12 point boost after month one. Not what I expected however I’m looking forward to it increasing more over time. Affordable monthl... See more

Company replied

Rated 4 out of 5 stars

They were very prompt in reporting to the credit bureaus and my score did go up a decent amount within about two days of signing up. There was a billing mix-up, in which I used a code to use “smartpay... See more

Company replied

Rated 4 out of 5 stars

Signing up was simple and very easy After about 3 days my landlord was contacted, my rent was verified and 8 days after signing up it was on my credit report! This is major for credit especially o... See more

Company replied

Rated 5 out of 5 stars

I'm happy with how quickly my rental history appeared on my credit reports. You also have the option to use Klarna in order to pay over time when initially signing up. This is extremely helpful especi... See more

Company replied


Company details

  1. Non-Bank Financial Service

Written by the company

RentReporters helps renters build credit by reporting their on-time rent payments to the major credit bureaus. Our mission is to ensure renters get credit for the payments they make every month - creating access to better financial opportunities.


Contact info

3.8

Great

TrustScore 4 out of 5

91 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.8

All reviews

(91)

68 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Being Transparent is the Norm today, you should try it, it works.

I was just notified Via email informing me that they could not report my past rental payments to the bureaus without additional documentation. In their advertising they fail to tell you that property ownership documents signed by the owners, a contract document between the property manager and property owner, some sort of tax paperwork and insurance documents. My property owners would not provide personal ownership documents just to help one man improve his credit. They make it sound so simple until they get your money. I've sent several emails requesting cancellation and to issue my refund. So they charged me a second payment of 31.65 and have done nothing, NOTHING on my behalf. You can't get someone on the phone an when you chat, they will end the chat abruptly an tell you, you have times out. I'm going to reach out to them again tomorrow requesting my refund for 2 months of NO service. If they refund I'll post it, if not I will post very negative reviews on endless platforms every week until I get tired. They say, it's simple, when they should tell you it's not simple. Just do the right thing Rent Reporters. Donald DeChaine

December 9, 2025
Unprompted review
RentReporters logo

Reply from RentReporters

Hi Donald,

We’re sorry to hear you had a frustrating experience. Our team follows strict verification standards set by the credit bureaus, which means we must be able to validate the landlord before we can report any rent history. In this case, we were unable to complete that validation and reached out to explain what was needed to move forward.

We also apologize if you had trouble reaching us. We’ve reviewed the instances where your chat was disconnected and are actively investigating.

Your account has been escalated internally to ensure we've explored every available option for verifying the landlord information provided.

As for our refund policy - we work to make it clear on our website and in our FAQs. If you're not satisfied after your initial rent history has been reported, you're eligible to request a refund within 7 days so please let us know then.

We’re here to help and remain committed to working with you to move things forward.


RentReporters

Rated 5 out of 5 stars

RentReporters are worth it

RentReporters are very professional and very responsive. I get a quick response each time I call in. They worked very fast to get me verified and approved and alerted me once the 3 credit bureau received my report. So far so great my score went up 15pts and it’s once been a couple weeks

November 14, 2025
Unprompted review
RentReporters logo

Reply from RentReporters

Hi Trinisha,
We're so glad to hear everything moved quickly! A 15-point increase in just a couple of weeks is amazing! Well done on making sure you get credit for your on-time rent!

Thank you for taking the time to share your experience and letting us support you on your credit journey!

RentReporters

Rated 5 out of 5 stars

Very convenient still waiting to see…

Very convenient still waiting to see the increase it's only been a few days but overall Great customer service if needed was way verification

November 26, 2025
Unprompted review
RentReporters logo

Reply from RentReporters

Hi Kyra-mae,
Thank you for sharing your experience. It can take a few days for credit score updates to show, but you're on the right track and we're excited for you to finally get credit for your on-time payments!

RentReporters

Rated 4 out of 5 stars

I've had my credit for 8 years

I've had my credit for 8 years. Will it be reported? Or do I have to pay extra? I don't want to damage my credit history because of a bad credit report.

November 14, 2025
Unprompted review
RentReporters logo

Reply from RentReporters

Hi David,
We can report up to 24 months of on-time rent payments, and the tradeline will reflect the date you moved into your current rental. If you’re not fully satisfied after your initial reporting is complete, just contact us within 7 days and you’ll be eligible for a refund. We're excited to help you get the credit you deserve for rent you’re already paying.

RentReporters

Rated 5 out of 5 stars

Rent reporters did it again

Rent reporters did exactly what they stated. They confirmed my on time payment with my landlord, and next I knew my credit shot up. Thank you

November 3, 2025
Unprompted review
RentReporters logo

Reply from RentReporters

Hi Andrew,
We're so glad to hear that your credit got the lift you were looking for! You took action and made your rent work for you!

Thank you for sharing your experience and helping others see what's possible.

RentReporters

Rated 5 out of 5 stars

Rent reporters is awesome

Rent reporters is awesome. They report every month to the bureaus. Also there set up is easy to navigate. I advise everyone renting to utilize there reporting app.

November 7, 2025
Unprompted review
RentReporters logo

Reply from RentReporters

Hi there,
Thank you so much for sharing your experience! We're so glad to hear the process was simple and reporting has been smooth. Happy to be supporting you on your credit journey!

RentReporters

Rated 4 out of 5 stars

Just signed up about a month ago and my…

Just signed up about a month ago and my credit has increased about 50 points!

October 27, 2025
Unprompted review
RentReporters logo

Reply from RentReporters

Hi Chanteva,
What an incredible jump! We're so glad to see your rent payments working for you. Thank you for sharing your experience and congratulations on this strong start to a credit journey that includes rent!

RentReporters

Rated 1 out of 5 stars

Operator are you there?

They never return my call, nor my emails on how to promote them as an affiliate.This is extremely poor service.

February 21, 2025
Unprompted review
RentReporters logo

Reply from RentReporters

Hi Reike,
We apologize if you had any trouble reaching us and appreciate you brining this to our attention. Thank you for taking the time to connect with us by phone most recently. We look forward to getting everything on track as we work with our technical team to resolve the issue you experienced while signing up for our affiliate program.

Thank you again for your patience and we'll be in touch again soon.

RentReporters

Rated 5 out of 5 stars

Rent reporter’s has been anything less…

Rent reporter’s has been anything less than amazing, subsequent to my participation I saw a tremendous improvement in my credit score. Thank you guys, I do recommend.L. Demps

October 28, 2025
Unprompted review
RentReporters logo

Reply from RentReporters

Hi Lenette,
We're thrilled to hear about the noticeable improvement in your score! Well done on taking this step towards building stronger credit by leveraging your rent payments!

Thank you for letting us be part of your credit building journey!

RentReporters

Rated 1 out of 5 stars

Misleading information all through the…

Misleading information all through the process, they don't answer the phone. they disconnect from the chats. Worst service. Tey said they reported to my all three bureaus and Equifax said they don't participate with Rent reporters.

October 24, 2025
Unprompted review
RentReporters logo

Reply from RentReporters

Hi there,
We are disappointed to hear about your experience. Unfortunately, we weren't able to locate an account under your name. To help us investigate and better understand what may have happened, please reach out to us at customercare@rentreporters.com with the email you used to sign up and we'd be happy to look into your account and address your concerns.

We also want to clarify that we do report to TransUnion, Equifax and Experian. We'd be glad to assist in confirming the status of your tradeline once we can verify your account.

Looking forward to helping you get this resolved.

RentReporters

Rated 5 out of 5 stars

RentReporter are awesome

RentReporter are awesome! Within a week of signing up my credit score increased 12 points. I recommended it to a friend and she has since signed up as well. We are already paying rent, we may as well allow it to work in our favor.

October 22, 2025
Unprompted review
RentReporters logo

Reply from RentReporters

Hi Roquel,
We're so happy to hear that reporting your rent made such an immediate impact - 12 points in a week is fantastic! Thank you for sharing your experience and for sharing RentReporters with your friend.
You're absolutely right. If you're already paying rent, why not have it work in your favor? We're happy to be supporting you!

RentReporters

Rated 5 out of 5 stars

Easy to use

Easy to use. Would recommend to all

October 21, 2025
Unprompted review
RentReporters logo

Reply from RentReporters

Hi Valerie,
We're so happy to hear that the process was easy for you. Thank you for sharing RentReporters with others and helping us spread the word!

RentReporters

Rated 5 out of 5 stars

It truly help me to understand that…

It truly help me to understand that keeping up with bills meaning rent payments means alot to get your credit score higher i enjoy the help and having rent reporter is such a great tool to have thanks alot

October 14, 2025
Unprompted review
RentReporters logo

Reply from RentReporters

Hi Delfonta,
We're so glad that reporting rent has helped shine a light on the value of your on-time payments! Staying current on bills, especially rent, plays a big role in building a stronger credit profile.

Thanks for letting us be part of your credit journey.

RentReporters

Rated 4 out of 5 stars

Signing up was simple and very easy

Signing up was simple and very easy
After about 3 days my landlord was contacted, my rent was verified and 8 days after signing up it was on my credit report!
This is major for credit especially on time payments and history boost!!!!! If that’s what you need this is 100% for you. It’s basically a very cheap tradeline!!!!!!!!!!

October 3, 2025
Unprompted review
RentReporters logo

Reply from RentReporters

Hi Leaubrey,
We love hearing how quickly things moved for you, from signing to getting reported! Well done on taking this major step to strengthen your credit. We're so glad to be supporting you on your credit journey.

RentReporters

Rated 5 out of 5 stars

Great app to have!

September 11, 2025
Unprompted review
RentReporters logo

Reply from RentReporters

Hi Kiandra,
Thank you for the feedback. We're glad to hear that you're enjoying the app. Keep up the great work on your credit building journey!

RentReporters

Rated 5 out of 5 stars

Armando Eustache

Great experience

September 23, 2025
Unprompted review
RentReporters logo

Reply from RentReporters

Hi Armando,
We're so glad you had a great experience. Happy to be supporting you on your credit journey!

RentReporters

Rated 5 out of 5 stars

Smooth Transaction

Smooth Transaction

September 20, 2025
Unprompted review
RentReporters logo

Reply from RentReporters

Hi Zay,
We're glad to hear everything went smoothly. Well done on making the most of your rent payments and thank you for sharing!

RentReporters

Rated 5 out of 5 stars

Easy process results fast great…

Easy process results fast great communication andcuster service

September 19, 2025
Unprompted review
RentReporters logo

Reply from RentReporters

Hi Joel,
We're so happy to hear that everything went smoothly! Thank you so much for sharing your experience and for letting us be part of your credit building journey!

RentReporters

Rated 1 out of 5 stars

🚨 WARNING! ZER0 stars!!

🚨 WARNING: DO NOT WASTE YOUR MONEY WITH RENT REPORTERS 🚨

This company is nothing more than a scam disguised as a service. They gladly take your money up front, but the moment they can’t deliver what you paid for, they hide behind their “convenient” fine print that magically protects them while leaving customers with nothing.

In my case, they admitted they could not provide the service—yet they refused to issue a refund. Their excuse? A carefully crafted policy that allows them to keep your money no matter what. This isn’t an accident, it’s a deliberate business practice designed to trap customers.

And I’m not the only one. After digging deeper and reading other reviews, I found that this is a recurring pattern. Dozens of people have complained about being charged for services Rent Reporters either couldn’t provide or didn’t deliver, with the same “too bad, no refunds” response.

Think about that for a second:
• They knowingly take your money without guaranteeing results.
• They admit when they cannot help you.
• Yet they still refuse to give refunds.

That’s not a business—it’s a predatory scheme.

If you’re considering signing up, please save yourself the frustration, wasted time, and lost money. There are other reputable rent reporting services out there. Don’t fall into the same trap so many of us have.

⚠️ Bottom line: Rent Reporters is dishonest, unethical, and exploitative. Stay far away.

September 5, 2025
Unprompted review
RentReporters logo

Reply from RentReporters

Hi Jodey,

We’re disappointed to hear about your experience.

We do our best to be transparent about our refund policy, not just in our Terms of Service, but also throughout our website and FAQs, including clear explanations of when refunds are and aren’t available.

As part of our process, we’re required to follow strict guidelines from the credit bureaus, including verifying your landlord’s identity and their connection to the property. These steps are in place to ensure accurate reporting and help prevent fraud.

In your case, we were unable to complete the verification and reached out to you several times to communicate what additional information was needed. Unfortunately, we didn’t receive a response.

If you're able to provide the required information, we’d be happy to help get your rent reporting back on track. We hope to hear from you.

RentReporters

Rated 5 out of 5 stars

Get reporting agency that helps with…

Get reporting agency that helps with your credit.

September 11, 2025
Unprompted review
RentReporters logo

Reply from RentReporters

Hi Dontarius,
We appreciate your feedback and are so glad to hear that reporting your rent has been helpful for your credit journey! Thanks for letting us be a part of it.

RentReporters

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