Great company. Speedy to get score to the different agencies. I saw a 12 point boost after month one. Not what I expected however I’m looking forward to it increasing more over time. Affordable monthl... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
They were very prompt in reporting to the credit bureaus and my score did go up a decent amount within about two days of signing up. There was a billing mix-up, in which I used a code to use “smartpay... See more
Company replied
Signing up was simple and very easy After about 3 days my landlord was contacted, my rent was verified and 8 days after signing up it was on my credit report! This is major for credit especially o... See more
Company replied
I'm happy with how quickly my rental history appeared on my credit reports. You also have the option to use Klarna in order to pay over time when initially signing up. This is extremely helpful especi... See more
Company replied
Company details
Written by the company
RentReporters helps renters build credit by reporting their on-time rent payments to the major credit bureaus. Our mission is to ensure renters get credit for the payments they make every month - creating access to better financial opportunities.
Contact info
24 Corporate Plaza, #180, 92660, Newport Beach, United States
- 626-737-6100
- rentreporters.com
3.8
Great
91 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Rent reporters has changed my life…
Rent reporters has changed my life instantly with starting my financial journey.
September 10, 2025
Unprompted review
Reply from RentReporters
Hi there!
We love hearing that reporting your rent has been so impactful! Kudos to you for taking this important step to kick off your financial journey strong! We're so happy to be a part of it!
RentReporters
This has been a great experience from…
This has been a great experience from the beginning. Once I signed up and got verified, My rental payment history was reported to all three credit bureaus and boosted my score tremendously! I was about to qualify for purchases I needed to improve the quality of living for my family!
August 6, 2025
Unprompted review
Reply from RentReporters
Hi William,
We're excited to hear that your rent history made a real difference and helped you unlock new opportunities for you and your family.
Thank you for sharing your experience!
RentReporters
PATIENTLY WAITING.
So far I have been receiving email updates but as for credit rising at the moment no change I'll update in 2mth .
August 18, 2025
Unprompted review
Reply from RentReporters
Hi Taneisha,
Well done on taking this important step towards stronger credit! Sometimes it can take a little time before change to appear. We look forward to your update and will be here if any questions come up along the way.
RentReporters
I WISH ID KNOWN ABOUT THIS YEARS AGO!!
I went with Rent Reporters because I’m trying to build my credit so I can purchase a house. I am very pleased my credit score has already increased by 25 points in less than one month I’m so happy I found out about this service
September 5, 2025
Unprompted review
Reply from RentReporters
Hi Randi,
A 25 point increase is amazing - congratulations! It sounds like you're on your way towards home ownership and we look forward to supporting you on that journey!
Thank you so much for taking the time to share your experience.
RenReporters
Rent reporters did not confirm my rent…
Rent reporters did not confirm my rent PMTS from April August although they claimed to I want a refund for those months They also put you on extremely long holds often never answering yr call They are horrible on every level Be warned
September 2, 2025
Unprompted review
Reply from RentReporters
Hi Mary,
We’re sorry to hear about your experience and would appreciate the opportunity to look into this for you. Unfortunately, we weren’t able to locate an account under your name based on the details in your review.
Please email us at customercare@rentreporters.com with the email address you used to sign up so we can investigate and address your concerns directly, including any reporting or refund issues. We look forward to hearing from you.
RentReporters
I love rent reporters
I love rent reporters. My credit score went up immensely and customer service is very helpful. Thank y’all!!
August 14, 2025
Unprompted review
Reply from RentReporters
Hi Chase,
We're thrilled to hear about your credit score jump. That's the power of rent reporting paired with your consistency. Thank you for sharing and for letting us be part of your financial journey!
RentReporters
Service was amazing and professional
Service was amazing and professional. Did exactly what they said they did with no delay. Honestly it reported way faster then I expected
August 30, 2025
Unprompted review
Reply from RentReporters
Hi Shawn,
We’re so glad to hear everything moved quickly and smoothly for you!
Thank you for sharing your experience and for trusting us with something as important as your credit journey. We look forward to continuing to support you.
RentReporters
Low down and dirty
They are the worst customer service lies like it's their job they stalk and make counter offers to refund request and when you don't take it then they will say sorry you don't qualify for a refund. Run don't walk away from this company if your landlord doesn't comply and jump through their hoops then you are out the 94+ it's in the small in the terms and conditions but not the 1000 places you see their proud money back guarantee..they are scum heartless evil people especially Jacqueline Shire and Tamika
August 25, 2025
Unprompted review
Reply from RentReporters
Thomas,
We are disappointed that this has been a frustrating experience for you. Our goal is never to make things harder, and we regret you feel let down.
To clarify for you and others reading, our money-back guarantee is that once rent has been reported, if you're not satisfied for any reason, we'll provide a full refund. In your case, reporting hasn't been completed because we are working on verifying the landlord information you had provided, which is reported by the bureaus in order for us to report your rent.
We're committed to completing the process and getting your rent payments reported. Once your credit report is updated, and if you decide the service is not for you, please let us know and we will gladly honor a full refund.
We hope to hear from you.
RentReporters
I’ve been using rent reports for years…
I’ve been using rent reports for years and I’ve always have a good experience with reporting and everything !
August 26, 2025
Unprompted review
Reply from RentReporters
Hi Armon,
Way to go on staying committed to building your credit by reporting your rent payments! We're so glad to hear that you've consistently had a positive experience and we thank you for giving up the opportunity to support you on your financial journey!
RentReporters
First-timer friendly
I was nervous at first, but rent reporting turned out to be super straightforward. I added my rental history and saw a meaningful credit score increase within the first reporting cycle. The process was simple: connect landlord, verify payments, and they handled the reporting. Customer support answered questions quickly and kept me updated. Getting approved for credit has been much smoother since. Great value.
August 24, 2025
Unprompted review
Reply from RentReporters
Hi Tyrique,
Thank you so much for sharing your experience. We're really happy to hear that the process was simple and that you saw a meaningful change in your score early on. We're here to support you and congratulate you on the progress you've made!
RentReporters
I went through the process and…
I went through the process and immediately starting having problems. Setup said contact customer support. No one answers the phone. Emailed them - got an autoresponder saying email was unmonitored but the email is the same as their privacy policy email. Tried to get help - no response. Asked for a refund - no respone - had to dispute with my credit card company
August 5, 2025
Unprompted review
Reply from RentReporters
Hi James,
We're sorry to hear about your experience and appreciate you brining this to our attention. While some of our email address are unmonitored, we always communicate if that is the case, and provide clear alternative ways for customers to reach us.
After receiving your review, we reached out to let you know that your rent payments had been reported and that you had a 7 day window to request a refund if needed.
You later contacted us to request a refund but because a dispute had already been filed with your bank, our payment processor no longer allows us to issue one, even when we'd otherwise be able to honor it.
We'd still like to help however we can. Please reach out to us directly and let us know how we can support you.
RentReporters
They denied me of reporting my credit…
They denied me of reporting my credit to the credit bureaus. No explanation just that they didn't except me. I asked if it was credit based they said no. My Drivers license and social security is 100% valid. The fact that the can't tell me why they turned me down is unprofessional. No letter with an explanation. Just that they decided not to accept me.
July 10, 2025
Unprompted review
Reply from RentReporters
Hi Diesha,
We’re sorry to hear about your experience and want to clarify a few things.
While we do not receive detailed information regarding the reason for the initial hold, we are currently reviewing the documents you submitted as part of our verification process.
Earlier today, we reached out by phone and email to request a clearer copy of the documents so we can complete our review. Once received, we’ll follow up with next steps and, if everything is in order, proceed with reporting your rent history to the credit bureaus.
We appreciate your patience and hope to hear from you soon so we can move forward with completing your verification and reporting your rent payments.
Sincerely,
The RentReporters Team
RentReporters is a joke
RentReporters is a joke. Paid Registration fee and for a year subscription upfront. My property manager decided not send in the verification information that was required. They only refunded my yearly subscription. They just kept my $94.37. Scam stay away!
June 24, 2025
Unprompted review
Reply from RentReporters
Hi there,
We’re sorry to hear that your experience has been frustrating. The $94.95 enrollment fee covers the cost of outreach to your landlord, processing, and the verification steps required before we can report rent to the credit bureaus. Our refund policy is outlined in our Terms of Service and clearly explained in our FAQs, including specific situations where refunds are not issued.
In this case, it appears your property manager was not able to provide the information needed to complete our verification. We understand how disappointing that can be, and we’d be happy to continue the conversation with them to complete the verification process required by the credit bureaus. Once we’re able to validate your rental history and begin reporting, you’ll have a full 7-day window to evaluate the results. If you decide for any reason that the service isn’t right for you, we’ll gladly issue a refund.
If you'd like to give it another try or if anything changes with your landlord, we’d be happy to reinstate your account and move forward with reporting. Just reach out to us at customercare@rentreporters.com with the email address you used to sign up and a few details about your experience. We’d truly appreciate the opportunity to help you benefit from your on-time rent history.
The RentReporters Team
They tanked my credit!!!
I paid for a subscription in May/25. Within 5 days my rent was reported to equifax and transunion. My scores shot up. They say they reported to Experien, but I don’t see it on my page of their website and Experian says they have nothing. They say they reported my rent payment for June on June, 2 2025. It has yet to post, so my credit has now tanked because it looks like I missed a payment, when I have in fact not. I call rent reporters, they say they posted it, I call the credit bureaus and they say nothing was reported. Neither will look into what the other is doing. Looks like I need to file a complaint with the FTC and CFPB. I’m in the middle of purchasing a home and they tanked my credit by not reporting!
Asking for additional info. Started May 30. They posted my rent but never posted Junes payment which was already made on the 2nd. This makes it look like I missed a rent payment. Now they are a month behind. Asked them to contact the credit bureaus to make sure June was posted and they refused. I pay YOU for this service!
June 24, 2025
Unprompted review
Reply from RentReporters
Hi Tiffany,
We’re very sorry to hear that you’ve had a frustrating experience.
Unfortunately, we haven’t been able to identify your account based on the information in this review. To help us look into this further, please email us at customercare@rentreporters.com with the email address you used to sign up, or call us directly so we can locate your file and confirm the reporting status across all three bureaus.
Once we have your details, we’ll review your account and take the necessary steps to resolve the issue.
We look forward to hearing from you and getting this addressed as quickly as possible.
Sincerely,
RentReporters
I've been a RentReporters customer for…
5 Years
I've been a RentReporters customer for 5 years. When I started I didn't have credit of any kind and I didn't want to play the credit card game, so this was a huge breath of fresh air. I've never had any problems with communication, moving, or updating information. I usually use the live chat feature, and I think I called a couple times a couple years ago and never had a problem. I was able to report at least one (maybe 2 but I don't really remember) previous tenancies before I started with RentReporters, so it gave me a jump start on building credit.
I just cancelled my subscription today because I finally purchased a home, in no small part because of the credit RentReporters helped me establish and build.
June 5, 2025
Unprompted review
Reply from RentReporters
Hi Matthew,
Congratulations on becoming a homeowner! What an incredible milestone! That’s no small accomplishment, and we’re honored to have played even a small role in your journey.
The results are a reflection of your consistency and commitment.
Wishing you all the best in this next chapter, and thank you again for taking the time to share your story.
RentReporters
Greed, Lacking Compassion, Unfair
Greedy and difficult to work with. I previously used rent reporters and was thankful for their service, but since I moved out in August, I reached out and let them know I'd like to cancel, then attempted to online, but it didn't work. Finally after a few more months I was tired of the charge and cancelled and verified. It was over, but I asked for a partial or full refund for the 9 months where they did not provide me any reporting service and they were aware I did not have a rental during some of that time. Their team lead, Jacquelyn, responded with a quote from their policy and even after she knew of my life events, she had no mercy, kindness or compassion- she just followed up with their need to hold policy based on the greed they have in running a business. It's sad.
It was tacky, unprofessional and lacks being a great customer support experience. She spent paid time on the clock looking into my situation, but could have more easily just refunded me half or all at my request for not using their services or even a credit of those months towards future use of their services, but no creative solution was found and she held firm on their greedy, uncompassionate service.
May 20, 2025
Unprompted review
Reply from RentReporters
Hi Drew,
We’re sorry to hear that you’re unhappy with how your refund request was handled, and we appreciate the chance to respond.
We understand that you moved out of your rental in 2024, and we notified you at that time that a move-out had been reported and that your subscription would remain active unless action was taken on your part. As a subscription-based service, we rely on customers to formally submit cancellation requests.
Our records show that we did not receive a cancellation request until May 2025, at which point your account was canceled.
We took the time to thoroughly review your situation and provided a detailed explanation as to why a refund could not be granted under our policy. While we understand this outcome was disappointing, we strive to apply our policies consistently to ensure fairness for all customers.
Please know that our intent was never to be unkind or unprofessional. Our team is committed to respectful, transparent communication even when the resolution may not be the one a customer is hoping for.
We appreciate your feedback and regret that you felt unsupported during this process. We’ve also reached out to you by phone and email in hopes of connecting directly, and we remain available if you’d like to continue the conversation.
Sincerely,
RentReporters
Buyer Beware
First of all, you can never talk to anyone in person. Secondly, if you go through the online chat before you actually sign up, they're very nice and tell you what you want to hear. After I signed up however, they sang a different tune. When I requested a refund, they referred me to the fine print of the contract. As a result, I lost over a $100 here and would caution you against signing with them. Unethical and dishonest business in my experience.
February 22, 2025
Unprompted review
Reply from RentReporters
Hi there,
We’re disappointed to hear about your experience and would like to take a closer look.
Please email us at customercare@rentreporters.com with the email address you used to sign up so we can review your account in detail and address your concerns.
We look forward to hearing from you.
RentReporters
Scam
I signed up, paid $119.00 got email stating my address is listed as commercial and can not be used, they will not call the landlord to verify anything, I canceled my account and asked for a refund. Do not use this place
January 30, 2025
Unprompted review
RentReporters.com is a complete scam…
RentReporters.com is a complete scam that preys on unsuspecting customers. Here's my frustrating experience:
I signed up for their service using my ITIN number, which they initially accepted without issue.
When I submitted my documents for verification, they suddenly claimed they do not accept ITIN numbers - after already taking my $50+ payment.
Despite their error and misleading sign-up process, they refuse to provide a refund, hiding behind vague "terms of service".
I've been trying to resolve this for TWO MONTHS, and they have been completely unresponsive.
The most infuriating part is their bait-and-switch tactic: accepting my application with ITIN, taking my money, and then refusing service without a proper refund. Their customer service is non-existent, and their business practices are unethical.
Save yourself the headache and money - avoid RentReporters.com at all costs!
December 2, 2024
Unprompted review
Reply from RentReporters
Hi Husnain,
We are disappointed to hear about your frustration—we know how important it is for you to have your rental history reported, and we want to help. We are required to adhere to reporting requirements set by the credit bureaus, and in this case, we weren’t able to validate the documents provided, which is why we could not move forward.
We’d appreciate the opportunity to clear up any confusion and work toward a resolution with you. We look forward to hearing fro you.
RentReporters
If I cam give zero stars I would prefer…
If I cam give zero stars I would prefer that! They randomly charge my card. Even after a Payment has been paid. I haven't seen a score increase. And it's been almost a year now. I received an email saying some fees would be waived. But I was still randomly charged. SCAM SCAM SCAM. DO NOT WASTE YOUR TIME. I'm hoping for some resolve from the company or I will pursue resolved by other means.
December 7, 2024
Unprompted review
Reply from RentReporters
Hi Sheree, We’re sorry to hear about your experience. Please email us at customercare@rentreporters.com with the email address you used to sign up so we can review your account and address your concerns.
We look forward to hearing from you so that we can clarify and resolve any issues.
RentReporters
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