Having struggled with my insurers to get an appointment to have my washing machine repaired.I was desperate,went on line saw Repair+Maintain an appointment was made for the next day.The engineer arriv... See more
Company replied
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See what reviewers are saying
I don't normally buy cover for domestic appliances preferring to pay as I go for repairs, which is how I found Spring Plans when the dryer part of my washer dryer had a fault code. The repair was done... See more
I just wanted to say that I had my enquiry dealt with in a very calm, patient, informative and excellent customer service from Senior Advisor Carl Beattie, who took the time to explain everything in d... See more
Company replied
Springplans Insurance Company Our washing machine went wrong...so having it insured with you we rang! Within a few days an operative came out...found the problem ...ordered the part and within... See more
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Company details
Written by the company
At Repair and Maintain, we’re experts in keeping your home running smoothly. We provide fixed-price repairs on a wide range of domestic appliances, giving you peace of mind with no hidden costs. Our nationwide network of experienced engineers ensures a fast, efficient, and reliable service wherever you are in the UK — all at highly competitive rates. We take pride in the quality of our work, which is why every repair is fully guaranteed. You can trust us to get your appliances back up and running quickly and professionally.
Contact info
7 Pine Court Business Centre, 36 Gervis Road , BH1 3DH, Bournemouth, United Kingdom
- 03334432315
- help@repairandmaintain.com
- repairandmaintain.com
3.9
Great
173 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 33% of negative reviews
Typically replies within 1 week
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engineer arrived within 2 days; job done
The engineer arrived within 2 days, at the agreed time, and fixed the appliance (dishwasher) swiftly. Very satisfied with a good service.
July 28, 2021
Unprompted review
Reply from Repair and Maintain
Thanks for the review Tom!
Any further issues please call us on 0800 088 2430
Regards,
Repair & Maintain
Very happy with the overall service
Very happy with the overall service. Had my washing machine fixed within a day, would highly recommend.
July 27, 2021
Unprompted review
Reply from Repair and Maintain
Thanks for taking the time to leave us a 5* review :)
Integrated washing machine repair
I contacted Repair and maintain with a problem with an integrated washing machine.I got a prompt appointment which was the next day.I had an Enigneer contact me to confirm the appointment. He attended promptly and repaired the appliance .After the repairs the after service was also vey good with a follow up to make sure things were alright I received very good customer service from all staff.I will recommend this service as I will be using them in the future.
Thanks for your excellent service
July 21, 2021
Unprompted review
Reply from Repair and Maintain
Hi Bisi,
Thank you so much for your kind feedback. We are glad to hear you're happy with the service provided and that your appliance is back up and running.
If you do have any future issues with any of the home appliances please give us a call on 0800 088 2875.
Regards,
Liam
Dishwasher repair
All my questions on the phone were dealt with professionally and well . The engineer was efficient but unfortunately couldn't fix my dishwasher so looked into getting new parts.
July 21, 2021
Unprompted review
Reply from Repair and Maintain
Thanks for leaving a 5* review Carole!
Daisy @ Spring Plans (Repair and Maintain)
Great and prompt service
Great and prompt service, doing little extras to make our washing machine work beautifully.
July 21, 2021
Unprompted review
Reply from Repair and Maintain
Hi Denise,
Thank you for taking the time to leave a review, we really do appreciate it!
It's great that your appliance is back up and running. If any issues arise in the future please give us a call on 0800 088 2875.
Liam @ Spring Plans (Repair & Maintain)
10/10
No messing around, strait out, fixed within the hour, great price and cover included.
Couldn’t ask for more really 10/10 service
July 9, 2021
Unprompted review
Reply from Repair and Maintain
Thanks for the 5* review Ryan! Its great to hear your happy with our service.
Any other issues please contact us on 0800 088 2875
George
Repair & Maintain
Brilliant service
Very efficient.
The engineer named Muj assessed the problem and promised to return the next day to fix my washing machine. At 8.30 am he returned and fixed it
Great service and nice people
July 9, 2021
Unprompted review
Reply from Repair and Maintain
Hazel French,
Thanks for the 5* review! I have passed your feedback onto the engineer
Thanks
Ellie @ Spring Plans
I think this is a very good service the…
I think this is a very good service the engineer was very proffesinanal and did my repair in no time
July 7, 2021
Unprompted review
Reply from Repair and Maintain
Thanks for the 5* Review its greatly appreciated
Good quick plumber and efficient.
Simple repair that I wish I had looked online how to do . Cost £80+ to get a year's service and the plumber was here less than 15 minutes . But was good and fixed the problem quickly .
June 28, 2021
Unprompted review
Reply from Repair and Maintain
I'm happy to hear your appliance is back up and running & thanks for the 5* review if you need anything else then please get in touch.
Reply from Repair and Maintain
Thanks for the 5* review Kieran!
Daisy
Customer Services
Excellent customer service
I just wanted to say that I had my enquiry dealt with in a very calm, patient, informative and excellent customer service from Senior Advisor Carl Beattie, who took the time to explain everything in detail. It is people like Carl that continue to make your company the very best it can be when dealing with customers enquiries. Hope he is appreciated for a truly excellent way. He has a degree in people. Well done and thanks again. David Wright - very satisfied customer.
June 10, 2021
Unprompted review
Reply from Repair and Maintain
Hi David!
Thanks so much for the feedback. I have passed your review over to Carl as the Customer Services Manager to make sure this highlighted.
Thanks
John @ Spring Plans (Repair & Maintain)
08000882875
I booked a repair and cover with Evie.
I booked a repair and cover with Evie.
She was really good at her job and was a breath of fresh air to talk to.
She booked me in fir repair and cover and awaiting a service repair booking soon.
I hope that it will be a good experience.
June 8, 2021
Unprompted review
After a bit of a wait for the…
After a bit of a wait for the engineer,spring plan delivered a new washer I was thrilled ,thanks to the lovely operator everything was sorted out and I couldn't be happier with the service.
June 4, 2021
Unprompted review
Reply from Repair and Maintain
Thanks for the kind feedback Susan!
I have highlighted you review to the customer services manager to pass your feedback on
Thank you :)
Reply from Repair and Maintain
Thanks for the 5* review Rob!
If you need us again please call us on 08000882430
Thanks from the whole team :)
Thanks
Hi, I paid for a repair on oven. Jed was out the following day and came with a new heating element. Good service thanks
May 28, 2021
Unprompted review
Reply from Repair and Maintain
Hi Leon,
Thanks for taking time out of your day to leave us a review its greatly appreciated!
Really pleased to have our washing machine back.
The two people who came out to mend our washing machine were very friendly, knowledgeable and quick when sorting out our problem. Thank you.
May 26, 2021
Unprompted review
Reply from Repair and Maintain
I'm happy to hear that your machine is back up and working as it should be!
Our engineers were more than happy to help with your machine
Should you need us again please give us a call on 08000882430
Thanks
James
Customer Services
Great service excellent response time
May 22, 2021
Unprompted review
Reply from Repair and Maintain
Excellent, Thank you very much!
Reply from Repair and Maintain
Barny,
Thanks for taking the time to leave us a review!
I have passed your feedback onto Luke's manager for you
All the best
Ben @ Spring Plans
Prompt refund
I booked a repair to my washing machine from spring plan. Unknown to me my partner had purchased a new machine the same day. I rang spring plan the next day. rather worried that I wouldn’t get my money back but but it was fully refunded in a few days so really pleased with the service.
May 22, 2021
Unprompted review
Reply from Repair and Maintain
Thanks for the feedback!
Its great to hear that you managed to get a working machine quickly even if you didn't get to use our full service on this occasion.
You know where we are should you have problems with any of your home appliances.
Thanks from all the team!
The engineer was polite and…
The engineer was polite and professional.He fixed the fault in 5 minutes
May 18, 2021
Unprompted review
Reply from Repair and Maintain
Stephen,
Thanks for taking the time to leave us a 5* Review! Its greatly appreciated.
I have passed your positive feedback on to the engineer for you
Thanks
Moira
Repair & Maintain
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