Replay Golf Reviews 

3,180
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 453 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the friendly and knowledgeable staff who provide exceptionally helpful advice and professional guidance without any pressure to make a purchase. Shoppers also highlight the fantastic wide selection of competitive, reasonably priced new and used golf equipment suited for all budgets. People really appreciate the smooth trade-in process and the fair valuations offered for their old clubs. Additionally, consumers thoroughly enjoy using the indoor trackman testing bays to test out different options before finally purchasing. Buyers consistently note that online orders arrive extremely promptly and always in pristine condition.

What people talk about most

Product

People report positive experiences with product, highlighting a fantastic and constantly changing range of... See more

Staff

Reviewers mention positive feedback about staff, highlighting that team members are consistently welcoming,... See more

Service

Customers consistently note positive experiences with service, highlighting the helpful team and expert... See more

Price

Reviewers highlight positive aspects of price, noting that products are very competitively priced and offer... See more

Delivery service

Users describe positive interactions with delivery service, frequently highlighting very fast shipping times... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Staff are super friendly and helpful, shop is amazing for range of products from new to second hand and prices are very reasonable. Practice green is actually decent and they’ve recently invested in t... See more

Company replied

Rated 5 out of 5 stars

Paid Vat in the UK . I also paid Vat and Duty in Ireland. Ended up being an expensive transaction. Delivery was extremely fast and Product were top notch. I contacted Replay and they hilighted that I... See more

Company replied

Rated 5 out of 5 stars

Really friendly and helpful staff. Resolved a problem and tested my driver and took time going through options for a new wedge. Didn't push a pricey replacement and even suggested some no risk altern... See more

Company replied

Rated 5 out of 5 stars

Friendly knowledgeable staff. I found exactly the extra length irons that I needed. The simulator technology is superb and Matt is an excellent advisor. My new irons were very competitively priced a... See more

Company replied


Company details

  1. Golf shop

Written by the company

Providing the finest quality pre-owned and clearance golf equipment from golf's top brands. Our professional team are always on hand to help you find the right clubs for your game. 👍 ● Buy from us ● Sell to us ● Trade-in with us ● We look forward to seeing you online or in our store! Replay Golf Team


Contact info

4.9

Excellent

TrustScore 5 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 60% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(3,180)

455 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fantastic selection of golf…

Fantastic selection of golf clubs/accessories at realistic prices.

July 1, 2026
Replay Golf logo

Reply from Replay Golf

Hi Michael,

Thank you for leaving us an excellent review!

We hope your purchase is working well for you!

Kind regards,
Replay Golf Team

Rated 5 out of 5 stars

As always great service and true

As always great service and true
Professional advice .

June 30, 2026
Replay Golf logo

Reply from Replay Golf

Hi Gary,

Thank you for leaving us an excellent review and we hope your purchase is working well for you!

Kind regards,
Replay Golf Team

Rated 5 out of 5 stars

Thanks for the quick turnaround on my…

Thanks for the quick turnaround on my purchase, great price and product

June 29, 2026
Replay Golf logo

Reply from Replay Golf

Hi Matt,

Thank you for leaving us an excellent review!

We are glad to hear your experience with us was positive and hope your purchase is working well for you!

Kind regards,
Replay Golf Team

Rated 5 out of 5 stars

Fantastic place

Fantastic place, great people, super friendly, worth a visit if you are looking to upgrade your clubs. They also give a fair and honest price for your old clubs.

June 30, 2026
Replay Golf logo

Reply from Replay Golf

Hi Simon,

Thank you for taking the time to leave us an excellent review!

We are pleased to hear your experience with us was positive and hope your purchase is working well for you!

Kind regards,
Replay Golf Team

Rated 5 out of 5 stars

Excellent service and price

Excellent service and price. Delivered very quickly

June 30, 2026
Replay Golf logo

Reply from Replay Golf

Hi Damian,

Thank you for your excellent review and hope your purchase is working well for you!

Kind regards,
Replay Golf Team

Rated 5 out of 5 stars

Goods and delivery first class can’t…

Goods and delivery first class can’t get better value anywhere thanks

June 30, 2026
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Reply from Replay Golf

Dear Customer,

Thank you for leaving us an excellent review!

We hope your purchase is working well for you!

Kind regards,
Replay Golf Team

Rated 5 out of 5 stars

Good service good website and speedy…

Good service good website and speedy delivery

June 29, 2026
Replay Golf logo

Reply from Replay Golf

Hi Mark,

Thank you for leaving us an excellent review!

We are glad to hear your experience with us was positive and hope your purchase is working well for you!

Kind regards,
Replay Golf Team

Rated 5 out of 5 stars

The team were extremely helpful

The team were extremely helpful, great service and advice.

June 30, 2026
Replay Golf logo

Reply from Replay Golf

Hi Peter,

Thank you for your excellent review and we hope your purchase is working well for you!

Kind regards,
Replay Golf Team

Rated 5 out of 5 stars

Great service, staff and facilites

I was looking for a specific club and had some clubs to sell. The process was so easy and the staff, especially the chap who handled the quote and sale of my clubs, are very friendly and helpful. The simulators are really good so it’s easy to test any clubs you want to buy. I’m left-handed and they have a pretty good selection for us also.

June 30, 2026
Replay Golf logo

Reply from Replay Golf

Hi William,

Thank you for taking the time to leave us an excellent review!

We are delighted to hear you enjoyed your visit with us and hope your purchase is working wonders for you!

Kind regards,
Replay Golf Team

Rated 5 out of 5 stars

I asked about what I was looking for

I asked about what I was looking for - I was dealt with by Charlie who explained all and put a club together for me, got me a practice slot and looked after me generally. I am very happy with the results.

June 30, 2026
Replay Golf logo

Reply from Replay Golf

Hi Terence,

Thank you for taking the time to leave us an excellent review!

We are glad to hear your experience with us was positive and your received great advice from Charlie! We hope your purchase is working well for you and to see you again soon!

Kind regards,
Replay Golf Team

Rated 5 out of 5 stars

Quick service, well packaged

If this company had everything I needed it's the only one I'd use.

June 29, 2026
Replay Golf logo

Reply from Replay Golf

Hi Fraser,

Thank you for your excellent review!

We hope your purchase is working well for you!

Kind regards,
Replay Golf Team

Rated 5 out of 5 stars

Delivered as promised.

Delivered as promised.
Club in excellent condition.

June 29, 2026
Replay Golf logo

Reply from Replay Golf

Hi James,

Thank you for your excellent review!

We are glad your experience with us was positive and hope your purchase is working well for you!

Kind regards,
Replay Golf Team

Rated 2 out of 5 stars

Saw these irons I really liked

Saw these irons I really liked. Saw it was ready to click and collect within an hour. 3 hours later I called up asking for some info on how much longer it would be. The person on the phone was lying through his teeth saying the designated club collector for online orders wasn’t available for another 3 days and it’s such a specialised job nobody else at the store had the authority to pick up a set of clubs from the stock room for collection. A bit annoying but then 2 minutes after that call ended I got an email telling me the clubs were more ready to be collected.
Picked them up eventually with no drama’s.
2 days later when I was at the range exited to use the new clubs I just got, the 6 iron head just completely separated from the shaft and flew 100 yards down the range. This was another unfortunate event which I didn’t expect from a set of clubs which I got sold from a store just 2 days ago. I do understand that the clubs sold are 2nd hand but I just assumed it was part of how they graded the clubs.

June 20, 2026
Replay Golf logo

Reply from Replay Golf

Hi Dan,

Thank you for taking the time to leave us a review.

I'm sorry to hear it wasn't the smoothest transaction when you called in-store on a Saturday.

I see that you spoke with one of our newer members of the team who was unfamiliar with the procedure of your enquiry so, please accept our apologies for this leading to the confusion throughout your conversation and transaction experience.

Regarding the iron head coming off during use, unfortunately, this can happen with any golf club and again, while it is inconvenient when it does happen, we do our best to resolve situations like this as soon as possible.

Namely, a 12-month warranty to protect against such faults, as well as trial period on all of our used items and return periods thereafter.

Again, please accept our apologies for the inconvenience caused on this occasion, but I hope we see you again in the future.

Kind regards,
Luke
Replay Golf team

Rated 5 out of 5 stars

Always great service and equipment at…

Always great service and equipment at Replay golf. Best used club store for miles.

June 27, 2026
Replay Golf logo

Reply from Replay Golf

Hi Ian,

Thank you for leaving us an excellent review!

We hope to see you again in the future!

Kind regards,
Replay Golf Team

Rated 5 out of 5 stars

The staff are always very helpful and…

The staff are always very helpful and they have a wide range of stock new and used options 👌

June 27, 2026
Replay Golf logo

Reply from Replay Golf

Hi Lee,

Thank you for leaving us an excellent review!

We hope your purchase is working well for you!

Kind regards,
Replay Golf Team

Rated 5 out of 5 stars

Very Happy with the trade in on my…

Very Happy with the trade in on my club's, and happy to use some of the money to purchase a wedge.

June 27, 2026
Replay Golf logo

Reply from Replay Golf

Hi Yvonne,

Thank you for leaving us an excellent review!

We are glad to hear your experience with us was positive and hope your purchase is working well for you!

Kind regards,
Replay Golf Team

Rated 5 out of 5 stars

Really friendly and helpful staff

Really friendly and helpful staff. Resolved a problem and tested my driver and took time going through options for a new wedge. Didn't push a pricey replacement and even suggested some no risk alternatives.
Really friendly and professional

June 26, 2026
Replay Golf logo

Reply from Replay Golf

Hi David,

Thank you for taking the time to leave us an excellent review!

We are delighted to hear your experience with us was positive and hope your purchase is working well for you!

Kind regards,
Replay Golf Team

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