Replay Golf Reviews 

3,180
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 453 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the friendly and knowledgeable staff who provide exceptionally helpful advice and professional guidance without any pressure to make a purchase. Shoppers also highlight the fantastic wide selection of competitive, reasonably priced new and used golf equipment suited for all budgets. People really appreciate the smooth trade-in process and the fair valuations offered for their old clubs. Additionally, consumers thoroughly enjoy using the indoor trackman testing bays to test out different options before finally purchasing. Buyers consistently note that online orders arrive extremely promptly and always in pristine condition.

What people talk about most

Product

People report positive experiences with product, highlighting a fantastic and constantly changing range of... See more

Staff

Reviewers mention positive feedback about staff, highlighting that team members are consistently welcoming,... See more

Service

Customers consistently note positive experiences with service, highlighting the helpful team and expert... See more

Price

Reviewers highlight positive aspects of price, noting that products are very competitively priced and offer... See more

Delivery service

Users describe positive interactions with delivery service, frequently highlighting very fast shipping times... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Staff are super friendly and helpful, shop is amazing for range of products from new to second hand and prices are very reasonable. Practice green is actually decent and they’ve recently invested in t... See more

Company replied

Rated 5 out of 5 stars

Paid Vat in the UK . I also paid Vat and Duty in Ireland. Ended up being an expensive transaction. Delivery was extremely fast and Product were top notch. I contacted Replay and they hilighted that I... See more

Company replied

Rated 5 out of 5 stars

Really friendly and helpful staff. Resolved a problem and tested my driver and took time going through options for a new wedge. Didn't push a pricey replacement and even suggested some no risk altern... See more

Company replied

Rated 5 out of 5 stars

Friendly knowledgeable staff. I found exactly the extra length irons that I needed. The simulator technology is superb and Matt is an excellent advisor. My new irons were very competitively priced a... See more

Company replied


Company details

  1. Golf shop

Written by the company

Providing the finest quality pre-owned and clearance golf equipment from golf's top brands. Our professional team are always on hand to help you find the right clubs for your game. 👍 ● Buy from us ● Sell to us ● Trade-in with us ● We look forward to seeing you online or in our store! Replay Golf Team


Contact info

4.9

Excellent

TrustScore 5 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 60% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(3,180)

455 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Amazing service

Amazing service. Go to place for all the golfers.

March 31, 2026
Replay Golf logo

Reply from Replay Golf

Hi Gajendra,

Thank you for your excellent review and we hope your purchase is working well for you!

Kind regards,
Replay Golf Team

Rated 5 out of 5 stars

Delivered next day

Delivered next day. Driver was packaged well and good communication. Would highly recommend.

March 30, 2026
Replay Golf logo

Reply from Replay Golf

Hi Jason,

Thank you for leaving us an excellent review!

We are glad to hear your experience with us was positive and hope your purchase is working well for you!

Kind regards,
Replay Golf Team

Rated 3 out of 5 stars

Very disappointed that I was not…

Very disappointed that I was not offered any assistance and that I had to pay to demo a club!

March 30, 2026
Replay Golf logo

Reply from Replay Golf

Hi Nancy,

Thank you for leaving us a feedback!

We do our best to assist every customer as quickly and as best as we can! There are times when the store gets so busy that our staff is occupied and there may be a delay in receiving the advice.

With the footfall we have, charging for our bays is necessary to ensure we provide as best service for as many people as we can. We have incentives in place where you get your money when you make a qualifying purchase.

We do hope to see you again in the future!

Kind regards,
Replay Golf Team

Rated 4 out of 5 stars

Came in to look for a driver . Go home with new irons

Came in to look for a driver to suit my senior status but was surprised to learn that my irons were the problem. Bought a light set and the consistancy
Has returned this aspect
Of my game. The Driver, a few changes to the weights and 10 yards gained and the solid M1 design continues olin my bag.

March 27, 2026
Replay Golf logo

Reply from Replay Golf

Dear Customer,

Thank you for taking the time to leave us a great review!

We are glad to hear you enjoyed your experience with us and our team were able to assist you in bettering your game!

We'd love to know what we can do next time to make your experience with us a 5 star occasion!

We hope your purchase is working well for you!

Kind regards,
Replay Golf Team

Rated 5 out of 5 stars

Great after sales service

I purchased a set of PXG 0211 iron from Replay. They arrived very quickly and were well packaged. Unfortunately they did not match the description of the item list on their website or eBay - basically they were a ladies set - wrong length, wrong flex, wrong grip size. I contacted Replay immediately and was almost instantly send a return label. So I sent the clubs back and received a full refund along with an apology and code for a future discount.
Mistakes happen and the best sellers are the ones who own up and do something about it. A measure of a good company is not the positive sales/stories but how they respond to problems. Replay Golf are the best. I will be back in the future

March 31, 2026
Unprompted review
Rated 5 out of 5 stars

New Driver Purchase

Knowledgeable and helpful staff.
Good price for new driver and I couldn't believe the value they gave me for my old driver trade in - fantastic deal.
This is my second purchase at Replay , last was a putter, a similar experience.
Can't recommend them enough.
BTW, if you haven't seen it, the new upgraded shop is great.

April 1, 2026
Replay Golf logo

Reply from Replay Golf

Hi Peter,

Thank you for taking the time to leave us an excellent review!

We are delighted to hear you enjoyed your experience with us and hope to see you again soon!

Kind regards,
Replay Golf Team

Rated 5 out of 5 stars

Fantastic customer service

Fantastic customer service, the staff always go the extra mile to help. Hugh selection of golf equipment at great prices.

April 1, 2026
Replay Golf logo

Reply from Replay Golf

Hi Sean,

Thank you for taking the time to leave us an excellent review!

We are glad to hear you enjoyed your experience with us and hope your purchase is working well for you!

Kind regards,
Replay Golf Team

Rated 5 out of 5 stars

Great experiance

Really help staff. Also got a great trade in price for my old clubs.

March 28, 2026
Replay Golf logo

Reply from Replay Golf

Hi Steve,

Thank you for your excellent review!

We are pleased to hear you had a positive experience with us and hope to see you again in the future!

Kind regards,
Replay Golf Team

Rated 5 out of 5 stars

Absolutely brilliant

Absolutely brilliant. Best price online by a distance. So good I had to triple check the club was new not used. Delivery was next day. Thanks

March 31, 2026
Replay Golf logo

Reply from Replay Golf

Hi Anth,

Thank you for leaving us an excellent review!

We are delighted to hear your experience with us was positive and hope your purchase is working well for you!

Kind regards,
Replay Golf Team

Rated 5 out of 5 stars

Good staff who new.what I was looking…

Good staff who new.what I was looking for and were able to assist.

March 31, 2026
Replay Golf logo

Reply from Replay Golf

Hi Barry,

Thank you for leaving us an excellent review!

We hope your purchase is working well for you!

Kind regards,
Replay Golf Team

Rated 5 out of 5 stars

Excellent company

Excellent company, been buying and selling with them for many years now. Its great to see how they have grown over the years and looking forward to trying some Drivers in the new trackman bays.
Colin

March 31, 2026
Replay Golf logo

Reply from Replay Golf

Hi Colin,

Thank you for taking the time to leave us an excellent review!

We are delighted to hear your experiences have been positive with us and hope to see you again soon!

Kind regards,
Replay Golf Team

Rated 5 out of 5 stars

Quality Service

Quick, amazing service and quality clubs.

March 31, 2026
Replay Golf logo

Reply from Replay Golf

Dear Customer,

Thank you for your excellent review!

We hope your purchase is working well for you!

Kind regards,
Replay Golf Team

Rated 5 out of 5 stars

Amazing Facilities.

Went in to view clubs and was overwhelmed with the selection. I chose to have a 'fiitting'for second hand irons to help narrow it down and find out what I can play best with. After lots of helpful information from the staff here I narrowed my search and bought new clubs of a similar spec. All-in-all, fantastic staff, excellent club selection and amazing facilities.

March 24, 2026
Replay Golf logo

Reply from Replay Golf

Hi Steven,

Thank you for taking the time to leave us an excellent review!

We are pleased to hear you enjoyed your experience with. us and found your fitting useful! We hope to see you again in the future!

Kind regards,
Replay Golf Team

Rated 5 out of 5 stars

Quality, fast service.

Club I ordered arrived super quickly. Amazing value for money very happy! Arrived in perfect condition and well packaged. Will definitely be buying from them again.

March 30, 2026
Replay Golf logo

Reply from Replay Golf

Hi Mike,

Thank you for taking the time to leave us an excellent review!

We are delighted to hear your experience with us was positive and you were satisfied with the quality of our services! We hope your purchase is working well for you!

Kind regards,
Replay Golf Team

Rated 5 out of 5 stars

Great range of clubs

Great range of clubs, knowledgeable staff.

March 30, 2026
Replay Golf logo

Reply from Replay Golf

Hi Tom,

Thank you for your excellent review!

We hope to hear from you again in the future!

Kind regards,
Replay Golf Team

Rated 5 out of 5 stars

Easy to order

Easy to order. Delivery options clear. Arrived in good time.

March 30, 2026
Replay Golf logo

Reply from Replay Golf

Hi Lynne,

Thank you for your excellent review!

We are pleased that you had a positive experience with us and hope your purchase is working well for you!

Kind regards,
Replay Golf Team

Rated 5 out of 5 stars

Excellent service

Excellent service. Quick delivery. All good.
The wedge is exactly as described.

March 29, 2026
Replay Golf logo

Reply from Replay Golf

Hi Nicholas,

Thank you for your excellent review!

We are pleased to hear your experience with us was positive and hope your purchase is working well for you!

Kind regards,
Replay Golf Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look