Resolute Legal Reviews 

83
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 35 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated staff members for their exceptional professionalism, genuine patience, and clear, transparent communication throughout every single stage of the entire legal process. Many people note that the team consistently goes above and beyond to provide constant reassurance and keep everyone fully informed of all important updates. Some people also felt that the expert advice and personalized guidance successfully resolved long-standing housing disrepair issues with local municipal authorities. Consumers are truly grateful for the persistent assistance, compassionate attitude, and positive final outcomes successfully achieved on behalf of their families.

What people talk about most

Staff

Consumers find staff to be exceptionally helpful, professional, and supportive throughout their cases.... See more

Customer service

People report positive experiences with customer service, consistently praising the team for excellent... See more

Service

Customers report extremely positive experiences with the service, highlighting professional, supportive, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Absolutely brilliant service. I had ongoing issues with the council about disrepair and damp and took over a year before I gave this a go. From start to finish I was kept informed of any corresponden... See more

Company replied

Rated 5 out of 5 stars

Once again this company have been brilliant and I haven't got a bad word to say about them. Special thank yous go to Yousra, Barbora and Dawid who have been so patient and kind and worked so har... See more

Company replied

Rated 5 out of 5 stars

Very good customer service. Resolute legal was quick with responding and dealing with our issues. They done the job professionally and i have not had problems since they have fixed it, expecially Miss... See more

Company replied

Rated 5 out of 5 stars

Excellent customer service . The staff were professional friendly and helpful. At no time was I led to feel that my concerns were not taken into account. Thank you for getting me the best outc... See more

Company replied


Company details

Written by the company

Resolute Legal boasts a well-established housing disrepair division. According to Section 11 of the Landlord and Tenant Act 1985, landlords with tenancies lasting less than seven years are obligated to maintain the structure and exterior of the dwelling, along with various installations for water, gas, electricity, sanitation, space heating, and water heating. In addition to these statutory duties, landlords also have contractual obligations outlined in the tenancy agreement. If you suspect that your landlord has failed to fulfil these responsibilities, you may have grounds to initiate County Court proceedings to compel them to carry out the necessary repairs, along with seeking damages. Resolute Legal can offer guidance throughout the housing disrepair process, including expert advice and assistance in navigating any technical defences that may arise.


Contact info

4.9

Excellent

TrustScore 5 out of 5

83 reviews

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4.9

All reviews

(83)

33 reviews in the last 12 months

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Rated 5 out of 5 stars

Brilliant service

My experience with resolute legal was brilliant, as soon as they got in touch with me I felt a weight lifted.
I always spoke to the same person, I was never fobbed off in a way.
If I was ever in the same situation I would definitely get in touch with them again
Jane Ballard

March 21, 2025
Unprompted review
Resolute Legal logo

Reply from Resolute Legal

Dear Ms Ballard,

Thank you for your kind words and 5* review.

We are pleased to hear you were happy with our services.

Kind Regards
Resolute Legal Ltd

Rated 5 out of 5 stars

I contacted Resolute Legal for Help and Support

I contacted Resolute Legal for help and support, in getting repairs completed by my "apathetic" landlord? London and Quadrant. Resolute Legal, were fantastic in helping me to achieve this. Not only did they get the oustanding damage and repairs fixed on my property, but they also took all the worry and hassle away from me! Resolute Legal met all my needs and went above and beyond in assisting me! Resolute Legal - were also successful in getting me financial compensation, for all the pain and torment that my "apathetic" and somewhat rude landlord put me through. I would like to extend my hand of gratitude to all of the team at Resolute Legal who assisted me with my ordeal. Mr Phillip Holmes. Ref. 100737.001/ju/ju

August 8, 2024
Unprompted review
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Reply from Resolute Legal

Dear Phillip,

Thank you for your lovely words. We are delighted to hear you were happy with our services.

Kind regards
Barbora
Resolute Legal Ltd

Rated 5 out of 5 stars

Housing Disrepair

Housing Disrepair
I am pleased to say a big thank you to Resolute Legal for their professional service. They have provided excellent advice to me regarding my Disrepair case.
They also got an expert surveyor to inspect my property where the local council had failed. He provided an exceptionally detailed report.
Thanks to Clayona, Adil and all those who worked tirelessly on my case. I am truly grateful.

December 30, 2024
Unprompted review
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Reply from Resolute Legal

Dear Christine,

Thank you for your lovely review. We are delighted to hear, we were able to help you.

We will also make sure Adil and Clayona are made aware of your kind words.

Kind Regards
Barbora
Resolute Legal Lltd

Rated 5 out of 5 stars

Very swift and professional.

Very swift and professional.

November 25, 2024
Unprompted review
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Reply from Resolute Legal

Dear Janet,

Thank you for your 5 * review. We are pleased we could help you with your claim.

Kind Regards
Barbora
Resolute Legal Ltd

Rated 5 out of 5 stars

Amazing help and support

I received an excellent help and support. I was a bit worried about claiming at first because I have never done something like that before. I was reassured and calmed throughout the process. Every single assistant I have spoken to was extremely polite and kind, being committed to resolving my case. Thank you very much for your help, time and effective outcome to my claim.

November 21, 2024
Unprompted review
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Reply from Resolute Legal

Dear Adriana,

Thank you very much for your lovely review.

We were happy to assist you with your claim.

We will make sure Resolute Legal team will be notified about your kind words.

Kind regards
Barbora

Rated 5 out of 5 stars

Resolute legal .are a polite friendly…

Resolute legal .are a polite friendly team of experts in dealing with Housing issues .not only did they get the go ahead for all my repairs to be carried out .they also won a claim for compensation .I'm more than happy . I'd advise anyone with Housing repair issues to use Resolute Legal . K Thatcher

October 14, 2024
Unprompted review
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Reply from Resolute Legal

Dear Kevin,

Thank you for your 5* review. We are pleased to hear that you were happy with our services.

Kind regards
Resolute Legal Ltd

Rated 5 out of 5 stars

Disrepair claim settled effectively and efficiently

Thank you resolute legal for settling my grandmother’s disrepair case . You have all been responsive helpful and kind through out the whole process especially Stephanie , Adil and Yousra . I have had a good positive experience with resolute legal and I would highly recommend you to friends and family who need help with a disrepair issue . Once again thank you . Much appreciated!!

October 9, 2024
Unprompted review
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Reply from Resolute Legal

Dear Abu,
Thank you for your lovely review. We appreciate your kind words.
We will make sure that Stephanie, Adil and Yousra will get your feedback directly.

Kind Regards
Resolute Legal Ltd

Rated 5 out of 5 stars

Would like to say huge thank you for…

Would like to say huge thank you for your hard work and support very professional and helpful team without your support I would not manage absolutely brilliant experience I was feeling I not alone I highly appreciate and highly recommend Resolute Legal thank you very much again for helping me

August 21, 2024
Unprompted review
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Reply from Resolute Legal

Dear Denis,
Thank you for your kind words.
We are delighted to hear that you were happy with our services.

Rated 5 out of 5 stars

Mr Uzondu

Mr Uzondu, was excellent he helped me achieve the result for my father. The council just wouldn’t help so one of my fathers neighbours passed on the number and I got in contact, and since then Mr Uzondu has been fighting my case. The service I received was very professional and the team always kept me updated, I would definitely recommend that you contact them if you have any housing issues.

August 13, 2024
Unprompted review
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Reply from Resolute Legal

Dear Anne,
Thank you for your lovely review, we will make sure Mr. Uzondu will get your feedback directly.

Rated 5 out of 5 stars

Outstanding

They have helped me through all. the different times,without Resolute Legal getting involved I could could not see no hope for this solution, thank you.

July 31, 2024
Unprompted review
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Reply from Resolute Legal

Dear Rosalind,
Thank you for your kind words. We are pleased to hear you were happy with our services.

Rated 5 out of 5 stars

There have been great with all are damp…

There have been great with all are damp and mold in are home and we will have it all sorted by the end of September I would definitely recommend them thank you again

July 10, 2024
Unprompted review
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Reply from Resolute Legal

Dear Claire,
Thank you for your lovely review.
we are happy to hear you were happy with our services.

Rated 5 out of 5 stars

Resolute legal What a great company to deal with all…

What a great company to deal with all issues resolved that I had outstanding communication kept me informed on all issues the staff was very polite and professional and went above and beyond to get my compensation sorted highly recommended company 5 stars 🌟 🌟 🌟 🌟 🌟

June 6, 2024
Unprompted review
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Reply from Resolute Legal

Dear John,
Thank you for your kind words and 5* review.

Rated 5 out of 5 stars

Thank you to resolute Legal Adil and…

Thank you to resolute Legal Adil and George for helping me to get compensation for Guinness Partnership failures to uphold tenant’s rights to a safe living situation. Very grateful to the team.

March 20, 2024
Unprompted review
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Reply from Resolute Legal

Dear Jessica,
Thank you for your lovely review.
We will make sure that Adil will get your feedback directly.

Rated 5 out of 5 stars

Thank you!

Adil and Yousra restored my faith in humanity after I'd failed to resolve a dispute with my landlord. With their persistence and professional expertise they secured an outcome way beyond my expectations. Thank you!

March 14, 2024
Unprompted review
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Reply from Resolute Legal

Dear Merlin,
Thank you for your lovely and kind words. We are pleased to hear you were happy with our services.
We will make sure that Adil and Yousra will get your feedback directly.

Rated 5 out of 5 stars

COURTNEY PEARCE Has delivered excellent…

COURTNEY PEARCE Has delivered excellent service to me, in a highly professional manner.Offered tremendous support and empathy throughout the whole time. Her communication with me was amazing. She is a highly knowledgeable, dedicated and kind person.The company has a great reputation through staff like Courtney.
I cannot thank you enough.
I highly recommend this company

February 22, 2024
Unprompted review
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Reply from Resolute Legal

Dear Tina,
Thank you for taking the time to leave such a lovely review.
We are thrilled to hear you were happy with our services.
We will make sure Courtney will get your feedback directly.

Rated 5 out of 5 stars

Excellent co-operation with the…

Excellent co-operation with the company. Excellent service provided
Got matter dealt with ASAP
Wonderful members who are will to give full 100%
Outstanding commitment from company
Most definitely recommend when in despair!!! A+++++++++

October 12, 2023
Unprompted review
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Reply from Resolute Legal

Dear Rizwan,
Thank you for your lovely words and 5* review.

Rated 5 out of 5 stars

I was very pleased with the way my…

I was very pleased with the way my situation was handled. Every communication that was made was put into action immediately. I've recommended Resolute Legal company to my friends and family. Thank you soo much for all your help and support!

November 25, 2022
Unprompted review
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Reply from Resolute Legal

Dear Agnes,
Thank you for your lovely review.

Rated 5 out of 5 stars

OVER 20 YEARS REPAIR PROBLEMS WITH MY…

OVER 20 YEARS REPAIR PROBLEMS WITH MY LANDLORD - NOW SORTED!

Thank God that I contacted Resolute Legal Ltd in order to help me sort out repairs on my flat with my council, which has been a problem for over twenty years without headway.

Clayona and the team were very professional and supportive, and they carried me along throughout the process. Although the work has not been carried out on my flat but they have set everything in motion and told me to let them know if the council failed to attend or completed the job on time.

In fact, I will not hesitate to recommend the company to a friend in need.

January 13, 2023
Unprompted review
Resolute Legal logo

Reply from Resolute Legal

Dear Scott,
Thank you for your lovely review. We are delighted to hear you were happy with our services.
We will make sure Clayona will get your feedback directly.

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