Respiratorshop Reviews 

366
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

I needed the item last minute after being let down by another provider. Respirator shop delivered the product on time without issues, with correspondance thrown in. I am very grateful for yur time and... See more

Rated 5 out of 5 stars

Straight forward website, which made ordering nice and simple. Good quality PPE and very reasonably priced. My order came two days after I ordered it. Great service I would definitely use them again... See more

Rated 5 out of 5 stars

After clarifying which products i needed with the staff on the phone i placed my order and all items were delievered next day. Excellent service and all products arrived safely. I have already used th... See more

Rated 5 out of 5 stars

This company's web site made it very easy to find and identify the items I required. Also, their prices were competitive when compared to other companies offering the same items. Whilst my needs are o... See more


Company details

  1. Protective Clothing Supplier
  2. Construction Equipment Supplier

Information provided by various external sources

Shop the certified range of Dust masks & respirators such as FFP3 Dust mask, disposable dust masks, reusable respirators, filters and face fit testing equipment at lowest prices. Top brands including 3M, Moldex, Portwest & JSP. Free shipping on orders ...


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

366 reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

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4.7

All reviews

(366)

28 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Would buy again

The masks were well made and of good quality, and delivered in good time.
My reason for only four stars is because the email containing order/delivery details did not arrive, and had to be confirmed by phone call.

August 28, 2022
Rated 4 out of 5 stars

Had the facemask I wanted at a sensible…

Had the facemask I wanted at a sensible price. Delivery was quick. Thank you.
One little thing that may be helpful to buyers is whether the full face masks are glasses friendly. Could this perhaps be mentioned in the descriptions?

April 24, 2022
Rated 1 out of 5 stars

Not good - Unclear advice resulting in purchase of unfit product which company will not refund

I bought a reusable respirator to block troublesome fragranced cleaning products that I have to use as part of my work as historic house keeper. This was an expensive respirator and I called first to explain my needs and to ask about fit, as I am a petite female and most average items are too big for me. I was informed that the mask does fit everyone as far as they know. Once I used the respirator I could tell it is hopeless for someone my size. Air leaks around the respirator because the fit is completely wrong for a small face. The mask sits on my cheekbones where it should sit on around the nose and sinus area. It cuts painfully into my cheeks leaving deep marks for 24 hours, and because it is sitting proud of where it should do, air leaks around it and the fragrances of the cleaning products I have to use leak in just the same and give me headaches. The nose to chin ratio is much too long for me and likewise the mask sits all wrong and air leaks in. I have tried stuffing wadding in around the mask but although it is less painful to wear the air leaks in and the whole point of blocking fragranced products is lost. I feel that, as I took the trouble to discuss my needs, I have been poorly informed and wasted a lot of money. I am only on minimum wage and this spend represented a large-ish cost to me. If you are petite like me do not buy this respirator. Update: Sadly now I can see that the slightly aggressive and rather unhelpful response below reveals the company are claiming they told me to buy a small size mask but this this is not how I recall the conversation and I did put the mask in the basket whilst I was on the advisory phone call, which I believe to be the one I was advised to get. Shame really, I can't now afford to buy another one and this one will go in the bin.

April 12, 2022
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Reply from Respiratorshop

We have been providing accurate advice for 18 years & the advise correctly companies working in the most dangerous of environments.

We have a whole range of resuable masks for different protection depending on the requirements of any job. The advice given to you was correct however you did not purchase the mask that was suggested to you.

The mask that you chose to purchase, was the 3m 4255 mask. Whilst providing the correct protection for your work it was not the mask that we suggested you purchase. This is a medium-size mask and whilst it can be adjusted accordingly to fit different face shapes it is medium in size and not small.
The mask that we suggested was the 3m 6000 mask in small size with either the 2138 filters or the 6038 filters both the correct protection for your requirements. If this had been purchased as suggested, you would have had a greater chance of a good fit as this is small-sized and not the medium sized mask you actually chose to purchase.

Rated 4 out of 5 stars

Very quick and efficient service

Very quick and efficient service. One comment, the delivery SMS messages were from ProtectiveM = with all the phishing fake delivery SMS going around I didn't feel comfortable in interacting with it.

March 25, 2022

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