Very helpful and insightful knowledge of what customer looking for. Nothing hidden about car history. So professional and always there to help you. Not to forget Abgail and Baz were so professional an... See more
Company replied
Location
Switch locationGuildford Hyundai, Moorfield Road, Slyfield Industrial Estate, GU1 1RU Guildford, Surrey, GB
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See what reviewers are saying
My experience in dealing with Elliot i have to say was fantastic..he was not pushy no hard sale ..he made my experience so stress free ... all the sales team are very helpful.. very polite n welcoming... See more
Company replied
We dealt with Elliott who did everything to meet us on a deal that we could afford. He explored many different options to make it work, was open and transparent throughout the process. We ended u... See more
Company replied
We have received excellent service from Elliott Falkner. He has provided very friendly and professional advice throughout the whole process of obtaining our new car and in fact we are now the proud o... See more
Company replied
Company details
Written by the company
Richmond Motor Group is an award-winning, family-run business located in the Hampshire, West Sussex & Surrey areas, representing Hyundai, MG, Škoda, Suzuki, Genesis, Chery & Geely.
Contact info
Guildford Hyundai, Moorfield Road, Slyfield Industrial Estate, GU1 1RU, Guildford, Surrey, United Kingdom
- 01483 317 317
4.9
Excellent
727 reviews
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Great Experience!
I had a great experience buying my new car! Elliott was super helpful, answered all my questions and made everything really easy from start to finish. I’m very happy with my new car. Thank you for making the process a positive one.
October 23, 2025
Unprompted review
Reply from Richmond Motor Group - Guildford Hyundai
We're happy to hear that you had a great experience purchasing your new car! We appreciate your positive feedback and are glad the process was easy and helpful for you. Thank you!
Excellent experience
The sales person, Nic Martin, was the deciding factor for choosing Richmond Hyundai Guildford for our car.
One of the nicest and most helpful guys we had dealt with.
It was an excellent experience from start to finish
October 25, 2025
Unprompted review
Reply from Richmond Motor Group - Guildford Hyundai
We're happy to hear that your experience was excellent and that Nic Martin was so helpful. We appreciate you choosing us and thank you for your positive feedback!
Smooth purchase!
Everything went smoothly and it was easy to buy the car I wanted. Elliott was very helpful and all my questions were answered.
October 9, 2025
Unprompted review
Reply from Richmond Motor Group - Guildford Hyundai
We're happy to hear that your car-buying experience was smooth and easy. We're also glad that all your questions were answered and that you found Elliott helpful.
Check everything
on the whole a good experience but the back room boys need a little work.
October 21, 2025
Reply from Richmond Motor Group - Guildford Hyundai
We're glad you enjoyed your experience overall. We appreciate your feedback and will work to improve our support teams.
The way to purchase a car should be
Wanted to buy an i10 phoned the dealership on Saturday 11th got a test drive on Sunday 12th
Ordered the car which we wanted on Monday the 13th collected it on the Sunday 19th.
No pressure selling very thing was very smooth highly recommended Elliott
It's a shame there is no option for more than 5*
October 19, 2025
Unprompted review
Reply from Richmond Motor Group - Guildford Hyundai
We're happy to hear that your i10 purchase was smooth and efficient, from test driving to collection. We appreciate your high recommendation and are grateful for your positive feedback!
Ive been dealing with Elliott Falkner…
Ive been dealing with Elliott Falkner at Richmond Guildford over the last few days. He and everyone else at Hyundai have been superb.... and have restored my faith in car sales men. Thank you Elliot.
October 22, 2025
Unprompted review
Reply from Richmond Motor Group - Guildford Hyundai
We're happy to hear that your experience was superb. It's great to know that our team restored your faith in car sales. Thank you for your positive feedback and kind words!
From begining to end we never felt any…
From begining to end we never felt any pressure form Adrian to buy something we didn't want.
He went above and beyond to find the right car for us. Extrmely happy with the car and would definitely reccommend Richmond Motors
October 14, 2025
Reply from Richmond Motor Group - Guildford Hyundai
We're happy to hear that you felt comfortable with our team. It's great to know that we could help you find the right car, and we appreciate your recommendation!
Great service!
Great service by Elliott Falkner on the sales team. Very helpful & would answer any questions we had.
Highly recommend going & seeing him if you are looking at getting a Hyundai.
October 7, 2025
Unprompted review
Reply from Richmond Motor Group - Guildford Hyundai
We're happy to hear that our sales team provided you with great service! We appreciate you recommending us, and we thank you for your positive feedback.
We recently purchased a Hyundai Tucson…
We recently purchased a Hyundai Tucson and had a fantastic experience. Elliot was incredibly helpful, knowledgeable, and made the process smooth and enjoyable. Highly recommend both the car and the dealership!
September 22, 2025
Unprompted review
Reply from Richmond Motor Group - Guildford Hyundai
We're happy you had a fantastic experience purchasing your Hyundai Tucson. It's great to hear the process was smooth and enjoyable, and that our team member was helpful and knowledgeable. Thank you for your recommendation!
Open and honest sales team
I had a great experience purchasing my new vehicle. Elliot and the entire sales team were very supportive, and the management was honest and transparent throughout. There was no pressure or hidden sales tactics—just genuine help and clear communication. I’d have no hesitation buying from them again. Thanks
September 20, 2025
Unprompted review
Reply from Richmond Motor Group - Guildford Hyundai
We appreciate your positive feedback! We're so glad to hear that our team was supportive and transparent throughout your vehicle purchase. It's great you felt no pressure and experienced clear communication. We value your recommendation!
Great support from Richmond Hyundai Guildford
We had great support from Elliott at Richmond Hyundai Guildford, when buying a second-hand car recently. Elliott was quick to understand our requirements, and spent time looking for a suitable vehicle, including bringing in a car from one of the other Hyundai dealers within the local Richmond network, which we did purchase. We are very happy with our purchase.
September 12, 2025
Unprompted review
Reply from Richmond Motor Group - Guildford Hyundai
We're happy to hear that you had a positive experience. We appreciate that our staff listened to your needs and located the perfect vehicle for you from another location. Thank you for your feedback and for choosing us.
Reply from Richmond Motor Group - Guildford Hyundai
We appreciate you finding our service helpful and informative. Thank you for your feedback.
Great experience…
I purchased a new I10 from Elliott He was so helpful in the whole process even setting up my mobile to the car as we left
the whole experience was totally professional as always as is my 3rd car from this great showroom
September 18, 2025
Unprompted review
Reply from Richmond Motor Group - Guildford Hyundai
We're happy to hear that your new car purchase was a positive experience. It's great to know the assistance you received was helpful, and we appreciate your continued loyalty.
Great experience purchasing new Hyundai.
A great experience purchasing my new car from Guildford Hyundai. We tried other showrooms and manufacturers over a couple of weeks whilst deciding on the right car for us.
Elliott was both professional and knowledgeable and supported us in making our decision without being pushy.He kept in touch by e-mail and phone, answering any queries we had.
Great service and happy to recommend anyone who is looking for honest information to support decisions when chosing next car purchase.
September 27, 2025
Unprompted review
Reply from Richmond Motor Group - Guildford Hyundai
We're happy to hear that you had a great experience purchasing your new car. We appreciate that you found our service helpful and informative without feeling pressured. Thank you for recommending us!
We had a great experience buying our new car with Elliott
We had. great experience buying our new car from Elliott at Richmond motor group Guildford.
Elliott was so helpful and answered all the questions we had and there were many.
Nothing was too much trouble for him and I would highly recommend buying your car from him. We will definitely go back to Elliott and Richmond when we are ready to change our car again.
He is an asset to the company.
Thank you Elliott it was a pleasure.
Sarah and Rob Walford
September 25, 2025
Unprompted review
Reply from Richmond Motor Group - Guildford Hyundai
We're happy to hear that your car-buying experience was so positive. We appreciate your kind words and are so glad that everything went smoothly. We look forward to seeing you both again in the future!
Ask for Nic!!
This is the third time Nic has sold us a car over a 10 year period. He has made the process easy and understandable, remembering our particular preferences - all done with a smile and good humour.
September 24, 2025
Unprompted review
Reply from Richmond Motor Group - Guildford Hyundai
We're glad you enjoyed your experience and appreciate your continued loyalty over the past decade. It's wonderful to know that the car-buying process has been easy and tailored to your needs. Thank you for your positive feedback.
First Class Service
This is not my first car with Richmond Group Guildford
Henry has sold me my last 2 cars .
My MGHS was amazing but very heavy on fuel and I wanted to stay with MG the service I have received was first class when I got my new car which is the MG3 hybrid Trophy which I love .
While I was working I am a career and my car was vandalised MG have been amazing Warren the manager has been very good Plus Henry has given me extra help with sorting out ant issues I had with the heating with my car and helped me to set my car up it’s been amazing and first class.
September 29, 2025
Unprompted review
Reply from Richmond Motor Group - Guildford Hyundai
We're glad you enjoyed your experience and appreciate your continued loyalty. It's great to know that Henry provided amazing support with your MG3 hybrid Trophy and addressed your concerns efficiently. Thank you for your positive feedback!
Reply from Richmond Motor Group - Guildford Hyundai
We're glad our sales team was helpful. We appreciate your feedback and your time.
Great selection of cars and very helpful staff
Great service.
The moment we walked into the building we felt very relaxed about buying our new car, all of our question where answered professionally. Henry went out of his way to get the best deals.
September 26, 2025
Unprompted review
Reply from Richmond Motor Group - Guildford Hyundai
We appreciate you taking the time to leave us this fantastic review! We are so glad to hear that you felt very relaxed about buying your new car and that all of your questions were answered professionally.
Amazing Experience
Amazing Experience. James is great and knowledgeable.
September 26, 2025
Unprompted review
Reply from Richmond Motor Group - Guildford Hyundai
We're glad you had such an amazing experience. It is great to hear that James's knowledge was helpful to you. Thanks!
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