Richmond Motor Group - Suzuki Botley Reviews 

Excellent service and really pleased with purchase. Sam was a pleasure to deal with.

Sam and Jeff at Richmond suzuki Botley were brilliant nothing was to much touble thay found me the prefect car excellent service would recommend 100%

Excellent level of service from the moment we enquired about the car. No pushy car sales techniques just genuine helpful customer service. Would absolutely buy a car through Richmonds again and highly recommend their garages.

From accessing their website to delivery, the process was effortless. Very professional staff, both Jeff and Sam do the dealership proud.

Great service from start to finish.
Very amiable staff, who were knowledgeable and very helpful.
Sadie saw me through the process and was a credit to the team

Thank you so much to Sadie and her colleagues in Botley for their support, attention and outside of the box thinking in trying to help my daughter (a new driver) purchase her first car. Their approach and service was commendable throughout and totally pitched at the right level for my youngster. Even though we didn't buy from you on this occasion, thank you Sadie / Richmond Suzuki for your professionalism and making the sales process a pleasurable one for her.

Richmond motor group botley
Wow Thank you for finding me the perfect car the sales team did not make me feel pressured into anything made me feel welcome and browse at our leisure Sadie one of the great sales team a big thank you would definitely recommend them

First class service with knowledgeable staff who go the extra mile to achieve your wishes.
Having worked at Senior Management level at Suzuki GB for 30 years before retiring in 2009 this dealership is a credit to the Suzuki franchise.

My experience with Richmond Motor group was spot on.
Sade was extremely informative and very pleasant. Great salesperson, made me feel at ease at all times, credit to the company. I would certainly recommend her .Well done

Very attentive and efficient customer care

When it comes to purchasing a car, there are many factors that need to be considered including cost, age, mileage, and aftercare. Trying to meet these requirements from a standard dealership is difficult; you may get a car at a low price, but can you be sure that the car will last, and how do you know that the car is as good as being advertised?

Instead of going for a private dealership (who is not authorised by any major car manufacturer), I decided to pay extra and go for an authorised dealership. I can tell you that this was the best decision I have ever made when getting a car.

The first point of contact was Sam who not only cared about my unusual situation (not having a proper residence) but also kept in contact with me throughout the whole process. His professionalism was complemented by his friendly personality, and could not be happier with his quality of service and expertise throughout the process.

Kevin was the second contact (dealing with the actual finance stage). This guy was not only friendly, but he helped the wife and myself find the specific car that we wanted. The first car we saw was rejected by my wife simply because she did not like the felt finish inside (what can you do eh?), but Kevin found a much better vehicle for us (a Suzuki Vitara Automatic Grey/Black). Furthermore, he was able to keep the car within our budget as well as provided us with three years warranty.

Our finance nearly fell through because of my living situation, but this is when Jeff stepped up and spent his entire day contacting the bank to figure out what was going on. To my surprise, he got the finance approved, and we walked away with the car the next day.

During the sale of this car, you cannot point your finger at one person and say "this is the reason why I got the car". Every single member of staff at Richmond Motor Group played a key role in the sale of the Vitara and have never had such a good experience with buying a car.

To finalise, I feel like a valued customer who has now purchased their service package for the next few years. Sure, I could save a hundred pounds and get my car serviced elsewhere, but honestly, I don't want anyone touching my car except for these guys, and quite frankly, I'd pay extra just to talk to these guys again.

If you want a car, always go authorised dealership. If you want a quality service, go for Richmond Motor Group.

Impressive service, with good attention to making sure the cars are
fully serviced etc
Delivered my car to me which was a great help and although l had not seen the car in the flesh so it was risky, the trust l placed in Geoff and kevin was
proved to be satisfyingly reassuring

very helpful and informative in all aspects of buying my new car. Felt competely at ease all through the transaction

Got just the car we wanted, a Toyota Auris, through Heycar. Couldn't fault the service we received in any way, friendly and efficient.

Really easy and straightforward to deal with. Everyone I spoke with was friendly and approachable. No pushy sales people which is always a bonus!

Initially enquired about a car out of hours, Sadie phoned the following morning and was able to arrange a viewing and test drive with the car in a matter of days. Contact throughout was no problem, there was no pushy sales pitch and we felt comfortable throughout the sales process. Everything was explained in full to us and nothing seemed to much trouble for the team. We part exchanged our car and everything ran smoothly throughout.

Friendly and relaxed service. Through explanations of available options. Really good experience.

I purchased an ignis from Richmond of Botley. The staff were friendly and helpful. The price was very fair. The vehicle was was in excellent condition inside and out, plus warranty and recovery.

great service and support - no hassle and no pressure sales techniques, made buying a car a enjoyable experience