Richmond Motor Group - Suzuki Botley Reviews 

124
TrustScore 5 out of 5

4.8

Suzuki Botley, Broad Oak, Botley, SO30 2EU Southampton, Hampshire, GB


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See what reviewers are saying

Rated 5 out of 5 stars

We wanted to give Sandeep Arora superlative feedback for his masterly salesmanship, friendly informative and perfectly timed intervention between us buying a car for a Skoda dealer in the midlands a... See more

Company replied

Rated 5 out of 5 stars

Joe and his colleagues very pleasant, polite and , helpful throughout, no pressure to buy. Able to inspect, test drive and consider in own good time. Made sure car had been checked over before collect... See more

Company replied

Rated 5 out of 5 stars

Bought a Great Black Corsa from Richmond Suzuki in Botley, nothing was too much trouble, very organised and smooth transaction, the wife really loves the car. Many thanks to Barry, Geoff and Joe, all... See more

Company replied

Rated 5 out of 5 stars

We called into Richmond at Botley on our way home on 27 October as the module had disconnected for the radio. The car was taken to the workshop where the module was reset. Hopefully it won't happen ag... See more

Company replied


Company details

  1. Car Dealer
  2. Car Inspection Station
  3. Car Service
  4. Hyundai Dealer
  5. Skoda Dealer
  6. Used Car Dealer

Written by the company

Richmond Motor Group is an award-winning, family-run business located in the Hampshire, West Sussex & Surrey areas, representing Hyundai, MG, Škoda, Suzuki, Genesis, Chery & Geely.


Contact info

  • Suzuki Botley, Broad Oak, Botley, SO30 2EU, Southampton, Hampshire, United Kingdom

  • 01489 775 000

4.8

Excellent

TrustScore 5 out of 5

124 reviews

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4.8

All reviews

(124)

1,697 reviews in the last 12 months

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Rated 5 out of 5 stars

Overall amazing experience

Bought an Audi S4 from Richmond Suzuki Botley. Jeff was great throughout the whole process, getting me a fair deal on my part exchange and being A huge help throughout the whole process. The price was great and there was no pressure to buy. The car was exactly as described and they really had fixed everything that was wrong with it prior to selling it. Overall a great experience and a lovely place to purchase a car.

August 9, 2021
Richmond Motor Group - Suzuki Botley logo

Reply from Richmond Motor Group - Suzuki Botley

Hi Kyle, thank you for the positive feedback and we're glad to hear Jeff delivered excellent customer service. On behalf of everyone at Richmond Suzuki Botley, we look forward to seeing you again.

Rated 5 out of 5 stars

Brilliant service

Brilliant service. Everyone at Richmond Suzuki botley were very helpful and explained everything to us. They weren’t pushy and forcing us to buy the car like some places we visited. Would defiantly recommend to family and friends

August 9, 2021
Richmond Motor Group - Suzuki Botley logo

Reply from Richmond Motor Group - Suzuki Botley

Hi Kirsty, thank you for the positive review and recommending us to others.
We look forward to seeing you again!

Rated 5 out of 5 stars

Excellent Service By All.

Excellent Service By All.
From 1st Phone Call To When We Left.
Including Geoff (Jeff ).
Sadie Could Not Be So Helpful.2Nd To None.
Felt @Ease With The Purchase And Hand Over From Start To Finish.
A BIG THANK YOU TO YOU ALL.

August 5, 2021
Richmond Motor Group - Suzuki Botley logo

Reply from Richmond Motor Group - Suzuki Botley

Hi Ricardo, thank you for your amazing review! Your feedback means a lot to us and we are truly grateful that you took the time out to share it with others online! On behalf of the whole team here at Richmond Suzuki in Botley, enjoy your car!

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