We wanted to give Sandeep Arora superlative feedback for his masterly salesmanship, friendly informative and perfectly timed intervention between us buying a car for a Skoda dealer in the midlands a... See more
Company replied
Suzuki Botley, Broad Oak, Botley, SO30 2EU Southampton, Hampshire, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
We wanted to give Sandeep Arora superlative feedback for his masterly salesmanship, friendly informative and perfectly timed intervention between us buying a car for a Skoda dealer in the midlands a... See more
Company replied
Joe and his colleagues very pleasant, polite and , helpful throughout, no pressure to buy. Able to inspect, test drive and consider in own good time. Made sure car had been checked over before collect... See more
Company replied
Bought a Great Black Corsa from Richmond Suzuki in Botley, nothing was too much trouble, very organised and smooth transaction, the wife really loves the car. Many thanks to Barry, Geoff and Joe, all... See more
Company replied
We called into Richmond at Botley on our way home on 27 October as the module had disconnected for the radio. The car was taken to the workshop where the module was reset. Hopefully it won't happen ag... See more
Company replied
Richmond Motor Group is an award-winning, family-run business located in the Hampshire, West Sussex & Surrey areas, representing Hyundai, MG, Škoda, Suzuki, Genesis, Chery & Geely.
Suzuki Botley, Broad Oak, Botley, SO30 2EU, Southampton, Hampshire, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Bought an Audi S4 from Richmond Suzuki Botley. Jeff was great throughout the whole process, getting me a fair deal on my part exchange and being A huge help throughout the whole process. The price was great and there was no pressure to buy. The car was exactly as described and they really had fixed everything that was wrong with it prior to selling it. Overall a great experience and a lovely place to purchase a car.

Reply from Richmond Motor Group - Suzuki Botley
Brilliant service. Everyone at Richmond Suzuki botley were very helpful and explained everything to us. They weren’t pushy and forcing us to buy the car like some places we visited. Would defiantly recommend to family and friends

Reply from Richmond Motor Group - Suzuki Botley
Excellent Service By All.
From 1st Phone Call To When We Left.
Including Geoff (Jeff ).
Sadie Could Not Be So Helpful.2Nd To None.
Felt @Ease With The Purchase And Hand Over From Start To Finish.
A BIG THANK YOU TO YOU ALL.

Reply from Richmond Motor Group - Suzuki Botley
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.