Very professional from the outset. Friendly, honest and great communication. Definitely a good experience for me and I genuinely feel that if I have any issues with the car, this dealership will do... See more
Company replied
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See what reviewers are saying
Jag has been great during my search for a 'new' used Suzuki. He was super professional and a great communicator. I ended up finding my vehicle somewhere else, but I just had to leave a review because... See more
Company replied
Had a really positive experience buying a Suzuki s cross here. The staff were friendly, knowledgeable, and made the whole process smooth and stress-free. Thanks to Richard who helped us decide on a ca... See more
Company replied
A huge thank you to Robbie and Bill for making the whole process so easy. They were both incredibly kind, helpful, and professional, explained everything clearly, organised it all from start to finish... See more
Company replied
Company details
Written by the company
Richmond Motor Group is an award-winning, family-run business located in the Hampshire, West Sussex & Surrey areas, representing Hyundai, MG, Škoda, Suzuki, Genesis, Chery & Geely.
Contact info
Suzuki Fareham, Newgate Lane, PO14 1AJ, Fareham, Hampshire, United Kingdom
- 01329 820 620
4.9
Excellent
292 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Speak to Jag!
Went into the dealership looking to potentially get a new addition to my current Swift SZ4 and was greeted by Jag who talked me through the options. I already knew the car that I wanted but due to the new options not offering me what I wanted, so had to looked for used. A suitable car was found in stock (and funnily enough one I had actually found online previously). Jag was friendly and very helpful throughout the whole process. Would recommend.
February 17, 2024
Unprompted review
Reply from Richmond Motor Group - Suzuki Fareham
Good morning Emma, thank you for taking the time to leave us this great review. We're delighted to hear Jag provided you with an excellent experience on your recent visit to our Suzuki Fareham branch. Thank you for your reccomendation and enjoy your new ride!
Would recommend to anyone
Peter was a great help and super friendly! Couldn’t be happier with my new vitara x
February 12, 2024
Reply from Richmond Motor Group - Suzuki Fareham
Good afternoon Megan, thank you for taking the time to leave us this lovely review! We're delighted to hear you would recommend us and that Peter provided you with great service. Enjoy your new ride! 😊
Good customer service and very friendly
February 5, 2024
Reply from Richmond Motor Group - Suzuki Fareham
Hi Mr & Mrs Ware. Thank you for your 5-star review - we're glad to have been of service!
Great service from Jag
Great service from Jag. Friendly & helpful. Good option to take it for a test drive unaccompanied.
February 8, 2024
Unprompted review
Reply from Richmond Motor Group - Suzuki Fareham
Hi Melvyn. Thank you for your positive feedback regarding your recent experience with Jag - we're glad to have been of service! 😊
Excellent customer service from jag he…
Excellent customer service from jag he needs a pay rise
February 1, 2024
Unprompted review
Reply from Richmond Motor Group - Suzuki Fareham
Dear customer. Thank you for your feedback - I will be sure to pass your kind comments on to Jag 😊
Jag made everything run smoothly
Jag made everything run smoothly. Excellent service.
January 30, 2024
Unprompted review
Reply from Richmond Motor Group - Suzuki Fareham
Hello Peter. Thank you for you 5-star feedback - we're glad you had a pleasant experience with Jag! 😊
Jag has been excellent
Jag has been excellent. He is very considerate, very attentive to customers and I have enjoyed buying a car from him.
January 19, 2024
Unprompted review
Reply from Richmond Motor Group - Suzuki Fareham
Hi Liz. Thank you for your 5-star review - We're so pleased that you had an enjoyable car-buying experience with Jag.
I will highly recommended working with…
I will highly recommended working with Jag in Fareham, Suzuki. He did a great job taking me through all the details of the cars I was interested in, he was able to answer any questions I had and was an amazing help. He showed me a different car that was better price, had better mileage and had all the spec I wanted. I loved it and I ended up getting. High level of service.
November 24, 2023
Unprompted review
Reply from Richmond Motor Group - Suzuki Fareham
Good afternoon, Anna. Thank you for taking the time to leave a review, it's really appreciated! We're so pleased that Jag provided you with a 5-star car-buying experience and will be sure to pass on your praises! We're thrilled that you found your perfect car and wish you many happy miles! 😊
I have been with Richmond for about 10…
I have been with Richmond for about 10 years and always had good service and jag has exceeded my expectations, he made the purchase easy and comfortable.
I want to say a big thank you to Jag👍
November 26, 2023
Unprompted review
Reply from Richmond Motor Group - Suzuki Fareham
Hi Rafal. Firstly thank you for taking the time to leave a review and secondly for your loyalty to Richmond over the past 10 years, it's very much appreciated! We're so pleased that you had a great car-buying experience with Jag and wish you all the best with your new car! 😊
We found the sales staff very helpful and the product excellent
We found the sales staff that helped us were very good both the sales staff for Škoda and especially the Suzuki gentleman who sold the car to us. I have not as yet driven the car very far as i have to be taken to hospital each day. What i have done shows me I have made a good decision.
November 22, 2023
Reply from Richmond Motor Group - Suzuki Fareham
Hi Mr. Thomas. Thank you for your excellent feedback regarding your recent purchase with us. We're so pleased that you found the experience great and hope you love your new car!
An excellent experience
An excellent experience. Jag was helpful and informative. Nothing was too much trouble! I’m looking forward to getting my new car.
November 6, 2023
Unprompted review
Reply from Richmond Motor Group - Suzuki Fareham
Good morning, Sandie. Thank you for you5-star feedback. It's great to know that you had excellent car-buying experience with Jag and we look forward to welcoming you back for your handover! 😊
Was kept fully informed throughout the…
Was kept fully informed throughout the process. Helpful and polite staff. Nothing too much trouble when wanting to test drive a few different vehicles.
October 31, 2023
Unprompted review
Reply from Richmond Motor Group - Suzuki Fareham
Good morning Paul, thank you for the glowing 5-star review! We're happy to hear you had a positive car buying experience at our Suzuki Fareham branch.
Buying a Suzuki from Jag was ace
Jag was fantastic from start to finish. He made buying the car really simple and nothing was too much trouble.
October 16, 2023
Unprompted review
Reply from Richmond Motor Group - Suzuki Fareham
Hi Suzanne. Thank you for your brilliant 5-star feedback. We're so pleased to hear that you had an excellent car-buying experience with Jag!
Superb service
Superb service. No pressure at all and I was really pleased. Mo, the salesman was so helpful. There was an admin problem, at my end that he helped with and even gave my wife a lift home while it was sorted. Excellent.
October 1, 2023
Unprompted review
Reply from Richmond Motor Group - Suzuki Fareham
Good Morning Joe, thank you for sharing your feedback! We're delighted to hear that you had a 5 star experience at our Suzuki Fareham branch with Mo. We look forward to hopefully welcoming you back in the future!
Very helpful salesman Jag who was very…
Very helpful salesman Jag who was very clear on information.
October 3, 2023
Unprompted review
Reply from Richmond Motor Group - Suzuki Fareham
Good afternoon, Mr Ralls. Thank you for your 5-star review. We're very pleased to hear that Jag was of great help to you!
I recently bought a new car with Jaq at…
I recently bought a new car with Jaq at Richmond. Jaq was really helpful and shared all the information I needed to know. Really great service 😊
September 30, 2023
Unprompted review
Reply from Richmond Motor Group - Suzuki Fareham
Hi Emma. Thank you for taking the time to feedback on your car-buying experience with Jaq. We're very pleased that she provided you with great service and we wish you all the best with your new car!
Great service from Jag
Great service from Jag. Looked to give us a good deal and made us feel very comfortable buying a new car. He's an outstanding professional and thoroughly recommended.
September 26, 2023
Unprompted review
Reply from Richmond Motor Group - Suzuki Fareham
Hi David, thank you for taking the time to leave us such a lovely review! Jag will be happy to hear your kind comments. Enjoy your new car! 😊
Staff efficient and transparent
Staff efficient and transparent, an honest car dealership.
September 20, 2023
Reply from Richmond Motor Group - Suzuki Fareham
Good morning, Jane. Thank you for your 5-star review. We're so pleased that you had an excellent car-buying experience.
Brilliant experience with Jag
Brilliant experience with Jag. Made the whole process really simple and explained everything so thoroughly
September 24, 2023
Unprompted review
Reply from Richmond Motor Group - Suzuki Fareham
Hi Beth. It's great to hear that you had a brilliant experience with Jag and he made the process really smooth for you! I will be sure to pass on your positive comments and wish you all the best in your new car 😊
Mo was very helpful and knowledgeable
Mo was very helpful and knowledgeable, made me feel conformable and wasn't pushy. My second Suzuki and probably not my last!
September 23, 2023
Unprompted review
Reply from Richmond Motor Group - Suzuki Fareham
Good Morning Stefan, It is great it hear you had a positive experience at our Suzuki Fareham branch with Mo and I will be sure to pass your kind words along. Enjoy your new ride! 😊
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