The experience was so easy and laid back, fantastic customer service and incredibly friendly staff. Everything clearly explained and left feeling I'd got a great deal and had been well treated throug... See more
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The customer service was exceptional. Jag Singh listened to my needs and was patient and helpful, his customer service was second to none.
Company replied
Had a really positive experience buying a Suzuki s cross here. The staff were friendly, knowledgeable, and made the whole process smooth and stress-free. Thanks to Richard who helped us decide on a ca... See more
Company replied
Robbie was great & really friendly, & helped me find the perfect car for driving instructing , within budget! He was friendly & most importantly not pushy at all (as I’d imagined car salesman m... See more
Company replied
Company details
Written by the company
Richmond Motor Group is an award-winning, family-run business located in the Hampshire, West Sussex & Surrey areas, representing Hyundai, MG, Škoda, Suzuki, Genesis, Chery & Geely.
Contact info
Suzuki Fareham, Newgate Lane, PO14 1AJ, Fareham, Hampshire, United Kingdom
- 01329 820 620
4.9
Excellent
298 reviews
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Amazing friendly team
I have been very well looked after by Jag, who has been amazing in finding me the car that i wanted. He has been patient and understanding in my needs. Everyone is very friendly and helpful
July 28, 2023
Unprompted review
Reply from Richmond Motor Group - Suzuki Fareham
Hey Tina. Thank you for your wonderful 5-star feedback. We're so happy to know that you were well looked after by Jag and had an amazing car-buying experience!
Jag was very friendly
Jag was very friendly, helpful, polite & put us at ease.
July 25, 2023
Unprompted review
Reply from Richmond Motor Group - Suzuki Fareham
Hi John. Thank you for taking the time to share your 5-star feedback. We're very glad to hear you had a pleasant experience with Jag.
Jag provided a great service all round
Jag provided a great service all round, very friendly and efficient.
July 22, 2023
Unprompted review
Reply from Richmond Motor Group - Suzuki Fareham
Hi Mark. Thank you for your 5-star rating and kind words! I will be sure to pass the great review on to Jag. Have a good day.
Great experience!
From start to finish everyone I dealt with was open and honest, making dealing with them really easy. Jag explained the whole process and then we reached a really good deal. Even when I tried to find a cheaper car online, I couldn’t find anything. The price promise really is true!
July 17, 2023
Reply from Richmond Motor Group - Suzuki Fareham
Good afternoon, Peter. Thank you for your wonderful 5-star feedback! We're very happy to hear that you had a great car-buying experience with Jag and the team and wish you all the best with your new motor!
Verry profesional and efficiant
July 17, 2023
Unprompted review
Reply from Richmond Motor Group - Suzuki Fareham
Thank you for the great review, Daniel! We hope to see you again soon at Richmond Suzuki Fareham.
Amazing service from start to finish
Amazing service from start to finish! So friendly and great communication with everyone here. Would very highly recommend everyone here but especially Mo!
July 16, 2023
Unprompted review
Reply from Richmond Motor Group - Suzuki Fareham
Good morning Josie, thank you for your excellent review. We are delighted to hear that Mo and the team at Richmond Suzuki Fareham provided exceptional service from start to finish.
Can’t fault the whole experience well…
Can’t fault the whole experience well done Richmond motors and special thanks to jag for making this an easy purchase 👍
July 8, 2023
Reply from Richmond Motor Group - Suzuki Fareham
Good afternoon, Ivan. Thank you for your fantastic feedback. We're so happy that you had a faultless car-buying experience with Jag and will be sure to pass on your kind words and comments 😊
Fantastic service from Jag
Fantastic service from Jag, we spent about 3 hours with him and he was great thank you for your help Jag.
July 2, 2023
Unprompted review
Reply from Richmond Motor Group - Suzuki Fareham
Good morning, Karen. Thank you for your 5-star review! We're so pleased to know that Jag provided you with fantastic customer service and will be sure to pass on the great feedback. Have a lovely day.
Excellent experience
Jag , your employee was an excellent salesperson. He was correct and polite always offered us refreshments!. He did not push too much but I believe gave an honest opinion
July 7, 2023
Unprompted review
Reply from Richmond Motor Group - Suzuki Fareham
Good afternoon! Thank you so much for your five star review. We are really pleased you had a great experience with Richmond Suzuki Fareham.
Reliable, friendly & never pushy!
I’ve been with this dealership for about 7 years now, always friendly and never pushy - another seamless upgrade from the team at Richmond Suzuki Fareham.
June 29, 2023
Unprompted review
Reply from Richmond Motor Group - Suzuki Fareham
Hi Holly, thank you for your kind review. We really appreciate your loyalty over the years and we are pleased the Richmond Suzuki Fareham team were a great help!
A great buying experience from start to…
A great buying experience from start to finish.
Thank you Richmond Suzuki Fareham
June 27, 2023
Reply from Richmond Motor Group - Suzuki Fareham
Hi Mihai, thank you for your kind review! On behalf of the whole team here at Richmond Suzuki in Fareham, enjoy your new car!
I had a great experience at Richmond…
I had a great experience at Richmond Suzuki Fareham.
I bought a Suzuki Swift 2018 as my first care and I just love it.
The process of buying was easy and straightforward.
I wanted to thank to Jag for his patience and kindness.He explained to me everything, you could imagine as a first car how many questions I had.
When I picked my car he even stayed overtime to explain me bits and pieces regarding my car and that made me comfortable and confident which I truly appreciate 😌 🙏
He is very professional,but also such a nice and friendly person.
I also want to say thank you to Will for helping with the finance process and GAP insurance and the gentleman who helped me with the payment for my insurance ( I am ashamed I didn't get his name,but he is good with technology and Jag knows who I am talking about )
I truly recommend Richmond Suzuki as I am impressed with their services and the whole team.
June 30, 2023
Unprompted review
Reply from Richmond Motor Group - Suzuki Fareham
Good afternoon, Anemona. Thank you for taking the time to leave a review, it's much appreciated! We're so pleased to hear that Jag, Will and the team provided you with the highest level of customer service during your car-buying process and that you were impressed with the whole experience. I will be sure to pass your praises on to the team 😊 We wish you many happy miles in your Suzuki Swift and hope to see you again in the future!
Reply from Richmond Motor Group - Suzuki Fareham
Good afternoon, Paul. Thank you for your 5-star rating, we're glad to have been of service!
Friendly and helpful staff.
June 27, 2023
Unprompted review
Reply from Richmond Motor Group - Suzuki Fareham
Hi Liz. Thank you for your 5-star rating!
Pete was very friendly and…
Pete was very friendly and knowledgeable and helped us get our new family car. We were very happy with his service.
June 26, 2023
Unprompted review
Reply from Richmond Motor Group - Suzuki Fareham
Dear customer. Thank you for your 5-star feedback. We're so glad that Pete provided you with great customer service and helped you find your new family car. We will be sure to pass on your kind words and comments.
Jag was a fantastic salesman
Jag was a fantastic salesman, who helped us throughout the whole process. Would definitely recommend!
June 26, 2023
Unprompted review
Reply from Richmond Motor Group - Suzuki Fareham
Good morning, Josh. Thank you for your excellent 5-star review and recommendation! We're so glad that you had an enjoyable car-buying process with Jag and will be sure to pass on your praises. Have a good day!
Reply from Richmond Motor Group - Suzuki Fareham
Good afternoon, Sheila. Thank you for your 5-star review. We're very happy to hear that Jag provided you with very good service and overall you had a pleasant experience.
Polite and Professional
Staff were polite and pleasant.
It was a relaxed and calm environment and straightforward going through the process from start to finish.
June 14, 2023
Reply from Richmond Motor Group - Suzuki Fareham
Dear customer. Thank you for your honest and positive review. We thank you for the 5-star rating and are glad to have been of service!
Used Car
We bought a used car from Richmond Motor Group Fareham. They were all very polite and helpful. Both Will and Mo were great and I would recommend them to anyone who wants to get a new or used car.
We are very pleased with our car.
June 13, 2023
Reply from Richmond Motor Group - Suzuki Fareham
Good morning, Sharon. Thank you for taking the time to leave a review and recommendation, we really appreciate it! We're very pleased to hear you had an excellent experience with Will and Mo and will certainly pass on the positive feedback. All the best with your new car!
Mr Peter fowler was very courteous and…
Mr Peter fowler was very courteous and helpful. Explained everything out In easy language so we could understand everything
June 17, 2023
Unprompted review
Reply from Richmond Motor Group - Suzuki Fareham
Good morning, Mr Richards. Thank you for your excellent review regarding your recent car-buying experience. Peter Fowler will be over the moon with your 5-star feedback! We hope you love your new motor.
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