Very professional from the outset. Friendly, honest and great communication. Definitely a good experience for me and I genuinely feel that if I have any issues with the car, this dealership will do... See more
Company replied
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See what reviewers are saying
Jag has been great during my search for a 'new' used Suzuki. He was super professional and a great communicator. I ended up finding my vehicle somewhere else, but I just had to leave a review because... See more
Company replied
Had a really positive experience buying a Suzuki s cross here. The staff were friendly, knowledgeable, and made the whole process smooth and stress-free. Thanks to Richard who helped us decide on a ca... See more
Company replied
A huge thank you to Robbie and Bill for making the whole process so easy. They were both incredibly kind, helpful, and professional, explained everything clearly, organised it all from start to finish... See more
Company replied
Company details
Written by the company
Richmond Motor Group is an award-winning, family-run business located in the Hampshire, West Sussex & Surrey areas, representing Hyundai, MG, Škoda, Suzuki, Genesis, Chery & Geely.
Contact info
Suzuki Fareham, Newgate Lane, PO14 1AJ, Fareham, Hampshire, United Kingdom
- 01329 820 620
4.9
Excellent
292 reviews
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Can’t fault the whole experience well…
Can’t fault the whole experience well done Richmond motors and special thanks to jag for making this an easy purchase 👍
July 8, 2023
Reply from Richmond Motor Group - Suzuki Fareham
Good afternoon, Ivan. Thank you for your fantastic feedback. We're so happy that you had a faultless car-buying experience with Jag and will be sure to pass on your kind words and comments 😊
Fantastic service from Jag
Fantastic service from Jag, we spent about 3 hours with him and he was great thank you for your help Jag.
July 2, 2023
Unprompted review
Reply from Richmond Motor Group - Suzuki Fareham
Good morning, Karen. Thank you for your 5-star review! We're so pleased to know that Jag provided you with fantastic customer service and will be sure to pass on the great feedback. Have a lovely day.
Excellent experience
Jag , your employee was an excellent salesperson. He was correct and polite always offered us refreshments!. He did not push too much but I believe gave an honest opinion
July 7, 2023
Unprompted review
Reply from Richmond Motor Group - Suzuki Fareham
Good afternoon! Thank you so much for your five star review. We are really pleased you had a great experience with Richmond Suzuki Fareham.
Reliable, friendly & never pushy!
I’ve been with this dealership for about 7 years now, always friendly and never pushy - another seamless upgrade from the team at Richmond Suzuki Fareham.
June 29, 2023
Unprompted review
Reply from Richmond Motor Group - Suzuki Fareham
Hi Holly, thank you for your kind review. We really appreciate your loyalty over the years and we are pleased the Richmond Suzuki Fareham team were a great help!
A great buying experience from start to…
A great buying experience from start to finish.
Thank you Richmond Suzuki Fareham
June 27, 2023
Reply from Richmond Motor Group - Suzuki Fareham
Hi Mihai, thank you for your kind review! On behalf of the whole team here at Richmond Suzuki in Fareham, enjoy your new car!
I had a great experience at Richmond…
I had a great experience at Richmond Suzuki Fareham.
I bought a Suzuki Swift 2018 as my first care and I just love it.
The process of buying was easy and straightforward.
I wanted to thank to Jag for his patience and kindness.He explained to me everything, you could imagine as a first car how many questions I had.
When I picked my car he even stayed overtime to explain me bits and pieces regarding my car and that made me comfortable and confident which I truly appreciate 😌 🙏
He is very professional,but also such a nice and friendly person.
I also want to say thank you to Will for helping with the finance process and GAP insurance and the gentleman who helped me with the payment for my insurance ( I am ashamed I didn't get his name,but he is good with technology and Jag knows who I am talking about )
I truly recommend Richmond Suzuki as I am impressed with their services and the whole team.
June 30, 2023
Unprompted review
Reply from Richmond Motor Group - Suzuki Fareham
Good afternoon, Anemona. Thank you for taking the time to leave a review, it's much appreciated! We're so pleased to hear that Jag, Will and the team provided you with the highest level of customer service during your car-buying process and that you were impressed with the whole experience. I will be sure to pass your praises on to the team 😊 We wish you many happy miles in your Suzuki Swift and hope to see you again in the future!
Reply from Richmond Motor Group - Suzuki Fareham
Good afternoon, Paul. Thank you for your 5-star rating, we're glad to have been of service!
Friendly and helpful staff.
June 27, 2023
Unprompted review
Reply from Richmond Motor Group - Suzuki Fareham
Hi Liz. Thank you for your 5-star rating!
Pete was very friendly and…
Pete was very friendly and knowledgeable and helped us get our new family car. We were very happy with his service.
June 26, 2023
Unprompted review
Reply from Richmond Motor Group - Suzuki Fareham
Dear customer. Thank you for your 5-star feedback. We're so glad that Pete provided you with great customer service and helped you find your new family car. We will be sure to pass on your kind words and comments.
Jag was a fantastic salesman
Jag was a fantastic salesman, who helped us throughout the whole process. Would definitely recommend!
June 26, 2023
Unprompted review
Reply from Richmond Motor Group - Suzuki Fareham
Good morning, Josh. Thank you for your excellent 5-star review and recommendation! We're so glad that you had an enjoyable car-buying process with Jag and will be sure to pass on your praises. Have a good day!
Reply from Richmond Motor Group - Suzuki Fareham
Good afternoon, Sheila. Thank you for your 5-star review. We're very happy to hear that Jag provided you with very good service and overall you had a pleasant experience.
Polite and Professional
Staff were polite and pleasant.
It was a relaxed and calm environment and straightforward going through the process from start to finish.
June 14, 2023
Reply from Richmond Motor Group - Suzuki Fareham
Dear customer. Thank you for your honest and positive review. We thank you for the 5-star rating and are glad to have been of service!
Used Car
We bought a used car from Richmond Motor Group Fareham. They were all very polite and helpful. Both Will and Mo were great and I would recommend them to anyone who wants to get a new or used car.
We are very pleased with our car.
June 13, 2023
Reply from Richmond Motor Group - Suzuki Fareham
Good morning, Sharon. Thank you for taking the time to leave a review and recommendation, we really appreciate it! We're very pleased to hear you had an excellent experience with Will and Mo and will certainly pass on the positive feedback. All the best with your new car!
Mr Peter fowler was very courteous and…
Mr Peter fowler was very courteous and helpful. Explained everything out In easy language so we could understand everything
June 17, 2023
Unprompted review
Reply from Richmond Motor Group - Suzuki Fareham
Good morning, Mr Richards. Thank you for your excellent review regarding your recent car-buying experience. Peter Fowler will be over the moon with your 5-star feedback! We hope you love your new motor.
Peter Fowler,Very happy and explained…
Peter Fowler,Very happy and explained thoroughly.
Informative
Made it very easy to understand.
Very friendly all the staff made it a very nice experience
June 17, 2023
Unprompted review
Reply from Richmond Motor Group - Suzuki Fareham
Hi Helen Fisher. Thank you for your kind words and comments regarding your recent car purchase at Richmond Suzuki Fareham. Peter will be thrilled with your 5-star feedback. We wish you all the best with your new car!
Brilliant Sales Team…
today we picked up our lovely new vitara from suzuki fareham the sales team have been amazing especially the the lovely salesman jaq who could not have been more helpful and friendly
i must also mention will the sales manager for his generousity and
patience This is the forth new car we have bought from suzuki and have never been dissappointed
Thanks again Jag and Will we will be back
June 16, 2023
Unprompted review
Reply from Richmond Motor Group - Suzuki Fareham
Good morning, Sandra. Thank you for your kind words and comments regarding your recent car purchase from Richmond Suzuki. Jag and the team will be over the moon with your 5-star feedback. We're very pleased you enjoyed your experience and look forward to welcoming you back in the future.
Well presented staff friendly…
Well presented staff friendly environment and service. Jag Sigh was our sales person with a very friendly attitude. Thank you for sorting the problem so quickly with one of the alloy wheels amazing response. Well done you for customer service. I will recommend you to other people I may come for an upgrade myself as this was my response for my elderly father and you were so good with him thank you.
June 16, 2023
Unprompted review
Reply from Richmond Motor Group - Suzuki Fareham
Good morning, Kerri. Thank you for your 5-star review regarding your recent car purchase. We're very happy to hear you had a pleasant experience and were happy with the level of service you received. We wish you many happy miles in your new car.
Jag Singh has very good customer…
Jag Singh has very good customer service and knows the products very well. All went well in collection of my new car. I'm very happy.
June 16, 2023
Unprompted review
Reply from Richmond Motor Group - Suzuki Fareham
Good afternoon, Darren. Thank you for your 5-star review. Jag will be over the moon with your kind words and comments. We're glad you were impressed with the level of service you received.
Jag is very helpful I recommend him to…
Jag is very helpful I recommend him to everyone
June 13, 2023
Unprompted review
Reply from Richmond Motor Group - Suzuki Fareham
Hi David, we're pleased to know you would recommend Jag and the team at Richmond Suzuki in Fareham! Thank you so much for rating and reviewing us!
Great communication and very friendly
Great communication and very helpful. pete was really friendly and explained everything that I needed to know about my new car. Really great service and atmosphere.
June 12, 2023
Unprompted review
Reply from Richmond Motor Group - Suzuki Fareham
Hi Michelle. Thank you for your 5-star review. We're very happy to hear that Pete provided you with a great car-buying experience and wish you all the best with your new car.
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