Richmond Motor Group - Suzuki Portsmouth Reviews 

jag was an amazing chap,sorted me out ,very understanding ,helpful,all round top top man

Robbie was our salesperson he was very helpful and we would be happy to deal with Robbie again

We had a great experience purchasing our Suzuki e Vitara, thanks to Robbie. He was friendly, helpful and very knowledgeable throughout the whole process. He made everything straightforward and stress-free, and was always happy to answer any questions we had. Excellent service — thank you, Robbie!
We absolutely love our new car!

Robbie made the whole process very easy for myself and was very helpful in every step! Great customer service from him

I was looking for a Vitara Ultra and spoke with Robbie over the phone who was very helpful throughout the process. Robbie made me a very good offer on a Kuro and l went for it. I could not be more happy, the car is great! The whole process was simple, honest and professional. Thanks Robbie!

Jag was great at working with my budget and was able to find a car that met the criteria I wanted.

Brilliant service from Jag Singh, would highly recommend you asking for him when purchasing new or used Suzuki

Recently purchased a Suzuki from here. Jag was exceptional. Very understanding & supportive. Could not have asked for a better process with him.

The customer service at Richmond was excellent today. Jag listened carefully to what we wanted (and needed) and gave us the best option for our family. I didn’t feel like I was being upsold or pushed and I walked away extremely happy with the whole experience.

Jag was professional, friendly, and happy to answer questions. Communications were great.

Excellent customer service and great product knowledge. Couldn’t fault the service

Visited the sales today and although i didn't purchase a vehicle the sales person Jag Singh was very, knowledgeable, helpful, honest and not at all pushy.

Jag Singh was really helpful, no pressure, everything explained well

I booked an appointment with Suzuki Portsmouth after receiving two emails and a letter inviting me to upgrade my car. I attended the appointment in good faith but unfortunately my experience was disappointing. Staff were not prepared, communication was poor, and I left feeling that my time had been wasted.

After I posted my original review, I was contacted directly by the dealership and offered a deal in an apparent attempt to resolve the situation. This makes it difficult to understand why they are now claiming my review belongs to another business. They clearly knew who I was and which interaction I was referring to.

Reviews should reflect genuine customer experiences, whether positive or negative. My review relates to my experience with this dealership and I stand by the comments I made.

From the moment Jag recieved my call, he did everything possible. When it came to light that transport was currently difficult a lift to the dealership was offered. Jag was prompt and courteous and very amiable. The test drive went well and the buying process was straight forward. A truly positive experience. I look forward to going back to collect my car. Thank you Jag.

Jag was super helpful and knowledgeable, talking me through lots of different prices and specs of the cars.

Jag was very helpful and calmed all my nerves as this was my first solo car purchase. He answered all my questions and went above and beyond. I am very happy 😊

Jag was extremely helpful and patient throughout the whole process. He didn't push any decisions too much, but took time to explain everything clearly, allowing me space, to make decisions at my own pace, which is appreciated.
Fully recommend.

Very happy with the customer care i received!
Everything was explained & answered all the questions i fired at him.
Thank you Jag 😊

A positive stress free experience, really happy with my new car, Bradley was very helpful and explained everything thoroughly