The customer service at Richmond was excellent today. Jag listened carefully to what we wanted (and needed) and gave us the best option for our family. I didn’t feel like I was being upsold or pushed... See more
Company replied
Suzuki Portsmouth, Fitzherbert Road, Farlington, PO6 1RU Portsmouth, Hampshire, GB
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The customer service at Richmond was excellent today. Jag listened carefully to what we wanted (and needed) and gave us the best option for our family. I didn’t feel like I was being upsold or pushed... See more
Company replied
Jag was extremely helpful and patient throughout the whole process. He didn't push any decisions too much, but took time to explain everything clearly, allowing me space, to make decisions at my own... See more
Company replied
Me and my fiancé came to look at getting a new car, we both wasn’t sure what we was looking for and was worried about being pressured and being taken advantage off, we spoke too Jag and he couldn’t ha... See more
Company replied
From the moment Jag recieved my call, he did everything possible. When it came to light that transport was currently difficult a lift to the dealership was offered. Jag was prompt and courteous and ve... See more
Company replied
Richmond Motor Group is an award-winning, family-run business located in the Hampshire, West Sussex & Surrey areas, representing Hyundai, MG, Škoda, Suzuki, Genesis, Chery & Geely.
Suzuki Portsmouth, Fitzherbert Road, Farlington, PO6 1RU, Portsmouth, Hampshire, United Kingdom
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Bradley assisted me all the way through the paper works in getting my new car . Thank you for the e very smooth hand over.

Reply from Richmond Motor Group - Suzuki Portsmouth
Bradley was expectional.
Had a difficultly with purchasing a different car but then he swooped in and gave me the best help finding a car for me that was suitable and affordable couldn’t be happier

Reply from Richmond Motor Group - Suzuki Portsmouth
Great experience collecting my new Suzuki Swift. Bradley was very friendly and informative and kept the process really straightforward.

Reply from Richmond Motor Group - Suzuki Portsmouth
Bradley in Portsmouth was very knowledgeable and attentive. Helped with all the questions I had. Highly recommend.

Reply from Richmond Motor Group - Suzuki Portsmouth
Just bought a car from Richmond Suzuki. From looking for a car to actually purchasing a car Jag Singh has looked after us brilliantly. He has been particularly patient with My Mother who the car was for and couldn’t always hear everything. All in all a first class service.

Reply from Richmond Motor Group - Suzuki Portsmouth
Very good car buying experience. Jag really listened to what we wanted in a car and understood our budget. And he focussed on our requirements all the way through the process and didn’t try and sell us something unsuitable. He explained things clearly, both about the car and the costs. He really knows his stuff. We were very impressed by this knowledge, his manner and the fact that he totally gets the concept of guiding rather than pushing. We will be coming back to him when we want to upgrade our Ignis next year.

Reply from Richmond Motor Group - Suzuki Portsmouth
Jag at Richmond Suzuki, the guy who sold us our new car, was brilliant. He really listened to what we wanted from a car and to how far our budget would stretch. He focussed on what we told him and we are delighted with the result. At no time did we feel pressured into accepting things that weren’t right and Jag clearly understands the concept of customer centred care. He’s a top bloke and we will be heading in his direction when it’s time to change our second car next year. Oh, and the coffee is great too.

Reply from Richmond Motor Group - Suzuki Portsmouth
Excellent service from Jag, very professional & friendly. Expert knowledge.

Reply from Richmond Motor Group - Suzuki Portsmouth
Jag Singh is a credit to Suzuki Richmond. He’s a genuine and decent person who gave us a lot of time. We weee not rushed or pressurised into anything. We’ve bought a vehicle today and are very pleased with Jags assistance in this, thank you.

Reply from Richmond Motor Group - Suzuki Portsmouth
Richmond Portsmouth gave me a service that I can only describe as above and beyond the call of duty on Saturday 13th September 2025.
I was severely delayed for my appointment due to travel cancellations and delays from London and that meant the office would be closed by the time I would have arrived in Portsmouth. However, Jag was so understanding and patient, he convinced his boss to wait for me. He kept in touch with me until I got to their office. I arrived way past their closing time.
Once, I got there, I met the nicest people you could come in contact with. I was nervous and unsettled due to the delay but they were calm and just made me feel not so guilty as I was and gave me a warm welcome and hospitality of a nice warm latte.
The paper work was done very quickly and with great support. I believe we concluded around 8pm or just before 8pm and I returned home with my car.
Jag is a gem. Along with his boss. They took customer service up another notch higher and were so professional along the entire process.
I am so, so very grateful for your support and your excellent service rendered me on Saturday. I love my car and very pleased with my purchase.
I wish you all the very best.
Estelle

Reply from Richmond Motor Group - Suzuki Portsmouth
We had an excellent experience and couldn’t have been happier with the service and outcome. Bradley couldn’t have been more helpful

Reply from Richmond Motor Group - Suzuki Portsmouth
Very easy to buy as a first time buyer with Jag (handler) talking me through everything

Reply from Richmond Motor Group - Suzuki Portsmouth
Jag Singh dealt with our new car purchase. Honest and above board informative no problems and all running smoothly. Answered all of our queries well. Pleased with the car he recommended. Can't wait to pick it up !

Reply from Richmond Motor Group - Suzuki Portsmouth
Bradley was so helpful during our car buying experience. He’s very knowledgeable and is eager to help you make the right decision. Would highly recommend him and the richmond suzuki sight in portsmouth.

Reply from Richmond Motor Group - Suzuki Portsmouth
Excellent service from Bradley. His attitude and professionalism allowed us to make an easy decision to travel over 2hrs to purchase a new vehicle from this company. Car is perfect and we are very happy with our purchase. Thank you

Reply from Richmond Motor Group - Suzuki Portsmouth
Brad did a great job, he didn’t make us feel pressured or rushed. Top service & a lovely new car!

Reply from Richmond Motor Group - Suzuki Portsmouth
Great experience all round; Bradley was amazingly supportive and helpful, going above and beyond to try and ensure all our questions and requests were met.
We had an interest in a particular second hand car, which, thanks to Bradley and the team at Richmond Suzuki Portsmouth we got at very good price (they even managed to take our old car off our hands for a reasonable price!).
Throughout or two visits, they kept us constantly in the loop and comfortable, with full access to their customer facilities on site.
We have been driving around the car we purchased from them for over a week now and very happy with it!
Thank you loads,
Toby, Emma and Family.

Reply from Richmond Motor Group - Suzuki Portsmouth
I have had a good experience with everyone been very helpful and professional

Reply from Richmond Motor Group - Suzuki Portsmouth
Very helpful and professional. Thank you Jag.

Reply from Richmond Motor Group - Suzuki Portsmouth
Really helpful and knowledgeable staff, both Jag and Bradley supported my decision, giving honest and helpful advice and made the process of getting a new car easy and stressless

Reply from Richmond Motor Group - Suzuki Portsmouth
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