The customer service at Richmond was excellent today. Jag listened carefully to what we wanted (and needed) and gave us the best option for our family. I didn’t feel like I was being upsold or pushed... See more
Company replied
Suzuki Portsmouth, Fitzherbert Road, Farlington, PO6 1RU Portsmouth, Hampshire, GB
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The customer service at Richmond was excellent today. Jag listened carefully to what we wanted (and needed) and gave us the best option for our family. I didn’t feel like I was being upsold or pushed... See more
Company replied
Jag was extremely helpful and patient throughout the whole process. He didn't push any decisions too much, but took time to explain everything clearly, allowing me space, to make decisions at my own... See more
Company replied
Me and my fiancé came to look at getting a new car, we both wasn’t sure what we was looking for and was worried about being pressured and being taken advantage off, we spoke too Jag and he couldn’t ha... See more
Company replied
From the moment Jag recieved my call, he did everything possible. When it came to light that transport was currently difficult a lift to the dealership was offered. Jag was prompt and courteous and ve... See more
Company replied
Richmond Motor Group is an award-winning, family-run business located in the Hampshire, West Sussex & Surrey areas, representing Hyundai, MG, Škoda, Suzuki, Genesis, Chery & Geely.
Suzuki Portsmouth, Fitzherbert Road, Farlington, PO6 1RU, Portsmouth, Hampshire, United Kingdom
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Jag and Brad very helpful and knowledgeable. Made us feel very comfortable and at ease when purchasing our Suzuki Vitara.

Reply from Richmond Motor Group - Suzuki Portsmouth
Bradley has been amazing, very helpful and explained everything. He has been very professional thought-out buying my new car and will happily come to him again

Reply from Richmond Motor Group - Suzuki Portsmouth
I recently purchased a new car from the Richmond Motor Group and their representative that attended to us was Marcus Gearing. Marcus was very knowledgable, courteous and attentive, an absolute credit to Richmond. The deal was done at best speed with no hiccups and a great sense of humour maintained throughout.

Reply from Richmond Motor Group - Suzuki Portsmouth
Bradley was very professional and made the whole process clear and easy. Would highly recommend.

Reply from Richmond Motor Group - Suzuki Portsmouth
Amazing , friendly service, nothing was too much trouble and asked colleagues for help when required. Assisted by Bradley Whiteman.

Reply from Richmond Motor Group - Suzuki Portsmouth
Portsmouth Suzuki have now looked after my ignis for 4 years and i couldn’t ask for a better service from a main dealer, each time my car goes in Louise has made sure i am looked after and the car is washed and hoovered . The service plan helps spred the costs and now my husband will take his vitara there aswell, frist class customer service.

Reply from Richmond Motor Group - Suzuki Portsmouth
I bought a used car which I had seen on Autotrader. After initial contact Bradley sent us a video of the vehicle and made us very welcome at the dealership. The buying experience was great, I recommend it highly.

Reply from Richmond Motor Group - Suzuki Portsmouth
A Fantastic Experience at Richmond Suzuki Portsmouth!
I had a great time buying my second car from Richmond Suzuki in Portsmouth. From the moment I first walked in, the entire team was welcoming and professional.
I was helped by a really nice fellow named Bradley, who had just recently joined. He was absolutely brilliant—knowledgeable, patient, and genuinely interested in helping me find the right car for my needs.
The whole process, from the test drive to sorting out the paperwork, felt smooth and stress-free.
I'd highly recommend this dealership to anyone looking for a car, and a big thanks to Bradley for making it such a fantastic experience. Who came in on his day off to hand over the car personally.

Reply from Richmond Motor Group - Suzuki Portsmouth
I’m still in the show room! I’m impressed with the service and deal I have
received !
Jag has been great! Thank you!

Reply from Richmond Motor Group - Suzuki Portsmouth
Ginelle is friendly and helpful, clearly explaining the process as we go. Great car buying experience- thank you!

Reply from Richmond Motor Group - Suzuki Portsmouth
I’ve been looking for a small electric SUV and when I heard that the Inster02 was available I arranged to view. Markus Gearing had been assigned that morning to handle our enquiry although he had not received a demonstration of the model himself.
Markus was a friendly chap, if he didn’t know the answer to this new car he admitted it and found out. After a long test drive with my husband I decided the car was suitable for me. Negotiations, more tea and coffee and the deal was done.
At all times during the process Markus kept me informed of progress. The car arrived in UK, I was able to choose the number plate and we arranged a date and time for me to collect the car.
After owning the car for a day I discovered that the Satnav had not been updated so a phone call to Markus and he’s arranged for this to be done on 14 August.

Reply from Richmond Motor Group - Suzuki Portsmouth
Jag was very polite and helpful, tried to get the best deal for me.

Reply from Richmond Motor Group - Suzuki Portsmouth
Jag Singh was amazing every step of the way of buying my new car. Excellent customer service. Would definitely recommend his service to all my friends and family. Nothing was too much trouble and fully explained every process during the sale - thank you so much Jag!!!!

Reply from Richmond Motor Group - Suzuki Portsmouth
Bradley was amazing, helped me to chose the best car today. He had excellent knowledge of the vehicle and also was very kind. Everyone I met today was kind and helpful. Lovely people!

Reply from Richmond Motor Group - Suzuki Portsmouth
Jag was amazing throughout the whole process. I arrived quite late in the evening and didn’t feel at all rushed into making a decision. He was very thorough, helpful and knowledgeable. I would absolutely recommend this dealership to anyone!

Reply from Richmond Motor Group - Suzuki Portsmouth
Bradley was amazing helping us find a car that suited me well. Is gonna be an asset to the team. :)

Reply from Richmond Motor Group - Suzuki Portsmouth
Ginelle Dagoy was amazing from start to finish sorting my motability car for my son. Great customer service and great knowledge and very polite at all times. Highly recommend

Reply from Richmond Motor Group - Suzuki Portsmouth
Ginelle made the experience of buying a new car easy & enjoyable

Reply from Richmond Motor Group - Suzuki Portsmouth
Ginelle and Giles both very helpful and informative, which was much appreciated

Reply from Richmond Motor Group - Suzuki Portsmouth
Most helpful sorted new car in under 10days good work on Ginelle part

Reply from Richmond Motor Group - Suzuki Portsmouth
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