Cannot recommend Ricky from newmans suzuki enough! Friendly,reliable and very knowledgeable salesman and most importantly honest! Ricky listened to our requirements and from start to finish was a very... See more
Company replied
Location
Switch locationRichmond Suzuki, 112 Commercial Road, Totton, SO40 3AD Southampton, Hampshire, GB
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See what reviewers are saying
Geoff could not have been anymore helpful, thank you for making this whole process so seamless. It is so nice to have a friendly face to put to the calls, this has hands down been the easiest experien... See more
Company replied
From the moment we walked into the show room Jagdeep Bhakar welcomed us and helped so much nothing was to much trouble, we never had an appointment but Jag made time to sit and explain everything eve... See more
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Charlie Dobson the sales executive was most helpful, she was patient and kind as i have parkinson's disease.She explained everything and checked for understanding. Charlie took us for a test drive an... See more
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Company details
Written by the company
Richmond Motor Group is an award-winning, family-run business located in the Hampshire, West Sussex & Surrey areas, representing Hyundai, MG, Škoda, Suzuki, Genesis, Chery & Geely.
Contact info
Richmond Suzuki, 112 Commercial Road, Totton, SO40 3AD, Southampton, Hampshire, United Kingdom
- 02380 873 888
4.9
Excellent
698 reviews
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Very friendly
Just browsing but ended up buying a car so excellent sales guy.nothing pushy very polite and had everything explained until we understood ( being a bit older it takes a while )
March 1, 2026
Reply from Richmond Motor Group - Suzuki Southampton
We're happy to hear that you had such a positive experience! We appreciate your feedback and are so glad the sales process was helpful and informative for you.
Excellent service
Excellent service, couldn’t do enough for us. Very polite and welcoming and had a nice smile and a nice sense of humour. Thank you very much to Jag.
February 27, 2026
Unprompted review
Reply from Richmond Motor Group - Suzuki Southampton
We're happy to hear that you enjoyed your experience. It's great to know our service was excellent, and we were polite, welcoming, and accommodating. Thank you for your feedback.
Welcoming and polite staff. Great customer service.
Welcoming and polite staff.
Knowledgeable and able to provide all information required.
Thank you Jag.
February 27, 2026
Unprompted review
Reply from Richmond Motor Group - Suzuki Southampton
We appreciate your kind words and five-star rating! We're so glad to hear that our staff was welcoming, polite, and knowledgeable. Thank you for recognizing our team.
Was very happy with the service,nothing…
Was very happy with the service,nothing was too much trouble. Very friendly and made me fill welcome. And very happy with my car
February 21, 2026
Reply from Richmond Motor Group - Suzuki Southampton
We're very happy you were pleased with our service and felt welcome. It's great to hear nothing was too much trouble, and you are happy with your car!
We have been very happy with Suzki…
We have been very happy with Suzki since we first got one from the Fareham branch. Dell the manager their at the time was very helpful & we have followed him round to where he is now in Southampton.
February 14, 2026
Reply from Richmond Motor Group - Suzuki Southampton
We're happy you've consistently enjoyed your Suzuki experience and appreciate your loyalty. It's great to know our team's support has been so helpful to you over the years.
Following a number of problems in…
Following a number of problems in purchasing a secondhand car, we are happy to strees that those problems have now been sorted out by Bill Ryan, the Suzuki Manager. We are now going to buy a new Swift from them and would like to thank Bill for coming up trumps. Ghislaine Chauvin
February 9, 2026
Unprompted review
Reply from Richmond Motor Group - Suzuki Southampton
We're happy to hear that the issues you experienced with your secondhand car purchase have been resolved. We appreciate your feedback and are delighted you're buying a new Swift from us. Thanks for your positive comments.
good service
good service, only down point was one of the keys was dead which would have been nice to been told. Jag did a great job though recommend dealing with him
January 25, 2026
Unprompted review
Reply from Richmond Motor Group - Suzuki Southampton
We're glad you appreciated the service. We regret to hear about the key issue and will address this to ensure better communication going forward. We appreciate your recommendation.
Nearly 5Stars
Parking is an issue at the dealership, but Ricky the salesman was really good.
February 4, 2026
Unprompted review
Reply from Richmond Motor Group - Suzuki Southampton
We appreciate your feedback. We're glad the salesperson provided excellent service. We'll review parking options to improve our customer experience.
Jagdeep Bhakar was great
Jagdeep Bhakar was great. We went into the showroom knowing we wanted to but a swift and Jag was not pushy at all. Would highly recommend both Jag and Richmond Suzuki
January 31, 2026
Unprompted review
Reply from Richmond Motor Group - Suzuki Southampton
We're happy to hear that you had a great experience! It's wonderful that our team made you feel comfortable and helped you find the perfect car. Thank you for recommending us!
Jag was great
Jag was great, he was supportive, knowledgeable, honest and attentive. We felt relaxed and supported in making a big decision for us, moving to an electric vehicle. Thanks so much Jag
January 30, 2026
Unprompted review
Reply from Richmond Motor Group - Suzuki Southampton
We're delighted to hear that you felt supported and relaxed while making such a big decision. We appreciate your positive feedback and are glad we could help with your move to an electric vehicle!
Reply from Richmond Motor Group - Suzuki Southampton
We are so grateful for your kind words and appreciation. We're happy to hear that our team was able to help you!
MG service
MG service, Both Louis and service manager were most helpful, helped with a technical warranty issue and lovely loan car provided.
January 29, 2026
Unprompted review
Reply from Richmond Motor Group - Suzuki Southampton
We're happy to hear that our team was helpful with your warranty issue, and that you enjoyed the loan car. Thank you for your positive feedback!
Polite
Polite, informative, friendly. This is our second purchase with Richmond.
January 28, 2026
Unprompted review
Reply from Richmond Motor Group - Suzuki Southampton
We're glad you enjoyed your experience with us! Thank you for your continued trust and for choosing us for your second purchase.
I am so pleased with my purchase from…
I am so pleased with my purchase from the sales lady Charley. She was so helpful and polite. I thank everyone at newmans for what great service you get x
January 27, 2026
Unprompted review
Reply from Richmond Motor Group - Suzuki Southampton
We appreciate you taking the time to leave us this fantastic review! We're so happy to hear that you were pleased with your purchase and the service you received.
I recently bought a car from Charley…
I recently bought a car from Charley and the whole process was excellent. Communication was clear, transparent, and professional throughout. The car was in great condition and exactly as advertised. I really appreciated how easy and straightforward everything was. Highly recommend and would definitely buy from them again.
January 27, 2026
Unprompted review
Reply from Richmond Motor Group - Suzuki Southampton
We're happy to hear that the car buying process was excellent! It's great to know that the communication was clear and transparent, and that the car's condition met your expectations. We appreciate your recommendation!
Excellent experience!
Excellent experience dealing with Richmond in Totton, Southampton! From my first phone call to them and picking up my pre-owned car the service couldn't be faulted. Jagdeep was very professional from start to finish, even picking me up from the train station. Very good company to deal with and not pushy - would highly recommend 👍
January 26, 2026
Unprompted review
Reply from Richmond Motor Group - Suzuki Southampton
We're happy to hear that you had an excellent experience with our team in Totton! We appreciate your kind words regarding the service you received, and we're glad everything went smoothly. Thank you for the recommendation!
Bought second hand Swift.
Sam helped us choose a second hand car. Very much appreciated that he didn’t go for the hard sell. Kept exactly to our criteria. It was me who stretched them! All went very smoothly, although I have only had the car for a few days, no problems so far.
January 21, 2026
Reply from Richmond Motor Group - Suzuki Southampton
We're happy to hear that you had a smooth experience choosing your car. We appreciate your positive feedback regarding the assistance you received and that we met your needs. Thanks for sharing!
I had a very positive experience with…
I had a very positive experience with Richmond Suzuki Totton, Southampton. The process was straightforward and hassle-free from start to finish, and the customer service was excellent. A special mention to Jagdeep Bharak, who was fantastic throughout—friendly, knowledgeable, and genuinely helpful. Highly recommended dealership!
January 21, 2026
Unprompted review
Reply from Richmond Motor Group - Suzuki Southampton
We're happy to hear that you had a positive and hassle-free experience with us. We appreciate your kind words and are so glad that Jagdeep was helpful and knowledgeable. Thank you for recommending us!
Just purchased my new car and couldnt…
Just purchased my new car and couldnt be happier with the service from jag and team….i highly reccomenf
January 21, 2026
Unprompted review
Reply from Richmond Motor Group - Suzuki Southampton
We're happy to hear that you are satisfied with your new car and the service you received. Thank you for your recommendation; we appreciate it!
Reply from Richmond Motor Group - Suzuki Southampton
We're happy to hear that you had a great experience. We appreciate your perfect rating and feedback!
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