Outstanding. Nothing was too much trouble at this dealer. Have always gone back due to the customer service. And love the Vitara. These people know about customer service.y last vehicle was an MG and... See more
Location
Switch locationRichmond Suzuki, 112 Commercial Road, Totton, SO40 3AD Southampton, Hampshire, GB
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See what reviewers are saying
We’ve just picked up a new scross from Jag at totton in Southampton and it was all very friendly and easy to buy via this branch very happy thank you
Cannot recommend Ricky from newmans suzuki enough! Friendly,reliable and very knowledgeable salesman and most importantly honest! Ricky listened to our requirements and from start to finish was a very... See more
Company replied
Charlie Dobson the sales executive was most helpful, she was patient and kind as i have parkinson's disease.She explained everything and checked for understanding. Charlie took us for a test drive an... See more
Company replied
Company details
Written by the company
Richmond Motor Group is an award-winning, family-run business located in the Hampshire, West Sussex & Surrey areas, representing Hyundai, MG, Škoda, Suzuki, Genesis, Chery & Geely.
Contact info
Richmond Suzuki, 112 Commercial Road, Totton, SO40 3AD, Southampton, Hampshire, United Kingdom
- 02380 873 888
4.9
Excellent
702 reviews
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Geoff was amazing and really helpful
Geoff was amazing and really helpful. Great at answering all the questions.
April 16, 2025
Unprompted review
Reply from Richmond Motor Group - Suzuki Southampton
We're so happy to hear that you had a positive experience. We appreciate you taking the time to share your feedback. We strive to provide excellent customer service and are glad that Geoff was able to assist you.
Del was superb from start to finish…
Del was superb from start to finish made the whole experience great. Love my new S-Cross ultra!
April 16, 2025
Unprompted review
Reply from Richmond Motor Group - Suzuki Southampton
We're thrilled to hear about your positive experience with Del. It's wonderful that you enjoyed the process and are loving your new S-Cross Ultra. We appreciate your kind words and will share them with Del.
Del was so helpful
Del was so helpful, explained everything before and during the sale. Could not have asked for a better salesman.
April 15, 2025
Unprompted review
Reply from Richmond Motor Group - Suzuki Southampton
We are delighted to hear that you had such a positive experience with Del. It's wonderful to know that he provided you with such excellent service and made your purchase a smooth and enjoyable one. We appreciate your kind words and will share your feedback with Del.
We were very well looked after from the…
We were very well looked after from the minute we stepped into the showroom. Steve was friendly, explained everything and could not have done more to help. Fantastic service and will be recommending to everyone. Thanks so much!
April 11, 2025
Unprompted review
Reply from Richmond Motor Group - Suzuki Southampton
Good afternoon Rebecca, thank you for your wonderful review! We are delighted to hear that you had such a positive experience at our showroom. It's fantastic that you found our team member to be friendly and helpful. We appreciate your kind words and will be sure to pass your compliments along. We are thrilled that you will be recommending us to everyone. Kind regards, Cameron
Second car from Newmans
I have just bought my second car from Newmans Suzuki and as always the staff were all friendly and helpful. Del goes the extra mile to help you find the perfect car! Thank you again for another amazing car 🚙
April 11, 2025
Unprompted review
Reply from Richmond Motor Group - Suzuki Southampton
Good afternoon Claire, thank you for your kind review! We're thrilled to hear you had another positive experience with our team. It's fantastic that you found our staff friendly and helpful, and that you were able to find the perfect car. We appreciate your feedback and will share your compliments with the team. Kind Regards, Cameron
Del was the best!
April 11, 2025
Unprompted review
Reply from Richmond Motor Group - Suzuki Southampton
Good afternoon Mrs Barclay, we're so glad to hear you had a positive experience with Del. We appreciate your kind words and will share your feedback with them. Kind regards, Cameron
Very friendly & helpful.
April 10, 2025
Unprompted review
Reply from Richmond Motor Group - Suzuki Southampton
Thank you, Linda! We're so pleased to hear you had a great experience. Kind regards, Cameron
Delbir made our purchase simple and…
Delbir made our purchase simple and very friendly our Suzuki car ownership continues… Tony
April 8, 2025
Unprompted review
Reply from Richmond Motor Group - Suzuki Southampton
We're so glad to hear about your positive experience! It's wonderful that you found the purchase process straightforward and enjoyed the friendly service. We're happy to hear you're enjoying your Suzuki.
Geoff was very nice and took time…
Geoff was very nice and took time explaining everything to us. He made sure we understood everything and overall couldn’t recommend enough.
April 7, 2025
Unprompted review
Reply from Richmond Motor Group - Suzuki Southampton
Hi Lauren. We're so happy to hear you had a positive experience. We strive to provide excellent customer service and it's wonderful to know that Geoff was able to help you. We appreciate your kind words and will share your feedback with our team. Many thanks, Laurence
A very positive at experience Suzuki Totton with Delbir
Dealing with Del Bhatti at Richmond Suzuki Totton to buy my latest car was a very pleasant experience. He made the whole transaction very easy without pressuring me .
Overall I was very pleased with the service I recieved .
April 5, 2025
Unprompted review
Reply from Richmond Motor Group - Suzuki Southampton
Hi Jill. Thank you for your kind review! We're delighted to hear that you had a positive experience purchasing your latest car. It's wonderful to know that you found the process easy and that you were not pressured. We appreciate your feedback and will be sure to share your kind words with the team. Many thanks, Laurence.
Service is second to none
Service is second to none. Love the car, but the comfort factor of great staff great service , friendly , helpful. What more can you want
April 2, 2025
Unprompted review
Reply from Richmond Motor Group - Suzuki Southampton
Hi Ben. Thank you for your wonderful review! We're so happy to hear you're enjoying your new car and that you had such a positive experience with our team. We strive to provide exceptional service and it's fantastic to know we met your expectations. We appreciate your kind words and look forward to welcoming you back in the future. Many thanks, Laurence.
Sam was friendly and helpful
Sam was friendly and helpful, patiently answering my many questions over several days! He did not pressure me to buy. Looking forward to enjoying my new Suzuki
April 4, 2025
Unprompted review
Reply from Richmond Motor Group - Suzuki Southampton
Hi Michelle. We're so glad to hear you had a positive experience with Sam. We appreciate your kind words about his patience and helpfulness. We strive to provide our customers with a comfortable and informative experience, and we're thrilled you enjoyed your new Suzuki. Many thanks, Laurence.
The salesman Del is absolutely…
The salesman Del is absolutely brilliant not pushy at all. Goes out of his way to get you what you require. Really nice small dealership with the personal touch all staff are really friendly. We have just bought our 2nd car from this dealership.
April 4, 2025
Unprompted review
Reply from Richmond Motor Group - Suzuki Southampton
Good afternoon Caroline, we are thrilled to hear about your positive experience! It's wonderful to know that you found our dealership to be a welcoming and helpful environment. We truly appreciate your kind words about Del and the entire team. We strive to provide exceptional customer service and it's gratifying to know that we have met your expectations. We are delighted that you have chosen us for your second car purchase and we look forward to serving you again in the future. Kind regards, Cameron
Great customer service and communication
Great customer service and communication
April 3, 2025
Unprompted review
Reply from Richmond Motor Group - Suzuki Southampton
We appreciate your kind words and are thrilled to hear about your positive experience. We strive to provide excellent customer service and communication, and your feedback is valuable to us. Kind regards, Cameron
I have dealt with Del throughout the…
I have dealt with Del throughout the process of trading in my old car and purchasing a new one and it has been efficient and seamless!
Del has been brilliant!
April 2, 2025
Unprompted review
Reply from Richmond Motor Group - Suzuki Southampton
We are so pleased to hear about your positive experience with Del. It sounds like they went above and beyond to make your car buying experience efficient and seamless. We appreciate you taking the time to share your feedback.
Thank you very much to Geoff
Thank you very much to Geoff for sorting out our new. Particular thanks for having the patience of a saint while we waited for ever for the financing to be sorted and then for the bank to release the cash. Great service!
March 31, 2025
Unprompted review
Reply from Richmond Motor Group - Suzuki Southampton
We're thrilled to hear about your positive experience! It sounds like Geoff went above and beyond to ensure a smooth process for you. We appreciate your kind words and are glad that you were happy with the service you received.
Del at Newmans Suzuki Totton was great
Del at Newmans Suzuki Totton was great, not only have I got a lovely new car but have been able to reduce my payments aswell. Everyone at totton suzuki are always welcoming and friendly and never pushy, and I have never had problems with my cars purchased from them, would always highly recommend!
March 29, 2025
Unprompted review
Reply from Richmond Motor Group - Suzuki Southampton
Good morning Vicki, thank you for your kind words! We're delighted to hear about your positive experience and that you're happy with your new car. It's fantastic to know that you found the team at Totton Suzuki welcoming, friendly, and helpful. We're proud to offer a comfortable and pressure-free car buying experience. We appreciate you choosing us and recommending our services. Enjoy your new vehicle! Kind regards, Cameron
Returning customer great service as…
Returning customer great service as always.
March 28, 2025
Unprompted review
Reply from Richmond Motor Group - Suzuki Southampton
Good morning Rob, we appreciate your continued loyalty and are thrilled to hear you had another great experience with our service. Kind regards, Cameron
Perfect and professional as always
This is the third time I’ve used Richmand/newmans and the experience has never changed. Always the best people to go to when looking for a car. I’ve always used PCP and it has always been the perfect option for me.
I went in today to upgrade my car and the staff never fail to offer the best experience and always knows what’s best for the customer.
Big massive thanks to delbir Bhatti. Your personality and professionalism was just as perfect as Corin franklin. You are the true faces of Richmand
March 27, 2025
Unprompted review
Reply from Richmond Motor Group - Suzuki Southampton
Good afternoon Brent, thank you for your kind words and for choosing us again. We are thrilled to hear that you continue to have such positive experiences with us. We strive to provide our customers with the best possible service and are delighted to know that we have met your expectations. We appreciate your recognition of Delbir Bhatti's professionalism and dedication to customer satisfaction. It is wonderful to hear that our team members are making a positive impact on your experience. Kind regards, Cameron
Purchased a second hand car here cant…
Purchased a second hand car here cant fault the service received by Steve Eyles. Gave good information and excellent communication. Thank you !
March 24, 2025
Unprompted review
Reply from Richmond Motor Group - Suzuki Southampton
Good morning, thank you for your kind words! We're delighted to hear you had a positive experience and that you were impressed with the service you received. We're proud of our team's commitment to providing excellent customer service. Kind regards, Cameron
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