I recently ordered a helmet from these guys that because of the delivery company, went missing during delivery, and turned up around 300 miles away. Nothing was too much trouble for them when sorting... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Amazing after sales from the team via the chat online facility. I wanted a replacement visor for my motorbike helmet and they went above and beyond to find one for me sourcing one from Kashif in Viper... See more
Only supplier I could find that had this super comfy LS2 Advant II in stock. Delivery came two days later. Nicely packaged, everything as it should be. Highly recommend both helmet and supplier!
I was dealing with a person called Amy. She was extremely helpful. They didn't have the helmet available that I'd ordered, so quickly found a (better) replacement. It was despatched quickly and commu... See more
Company details
Written by the company
Riderwear, the primary Motorcycle Accessory & Helmet Retailer in the North East, guarantees a reliable and secure purchasing experience. With shipping options available throughout the UK and Europe, we offer unbeatable service and top-notch products. Reach out to us today for further assistance! Shop by brand or price range; at Riderwear.co.uk, you're in control.
Contact info
Unit 10a, Samson Close, George Stephenson Industrial Estate, Killingworth, NE12 6DX, Newcastle, United Kingdom
- 01916030554
- hello@riderwear.co.uk
- riderwear.co.uk
4.5
Excellent
88 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Arrived quickly
Arrived quickly , well packed and used a next day service with tracking . Would use this seller again. 👍
May 11, 2026
Cheapest price online including postage…
Cheapest price online including postage fees. Swift delivery of a motorcycle puncture repair kit.
April 29, 2026
Unprompted review
Great alround service,
Great alround service,
Excellent products and competitive pricing.
April 10, 2026
Above and beyond service
Above and beyond service. Offered me an upgrade at no extra cost. Speedy delivery and excellent item.
April 9, 2026
Good product
April 17, 2026
Unprompted review
The item was never delivered
The item was never delivered. When I informed them they never got back to me.
March 9, 2026
I bought the Viper helmet with headset…
I bought the Viper helmet with headset in a motorcycle fare in Holland,i think it’s a real good helmet with music in my ears now while driving and the purchase price was really good also ,only a pitty that you don’t have any shop or website in the netherlands because the price of export to the Netherlands cost a lot.
March 3, 2026
Great fast service and of good quality…
Great fast service and of good quality in the delivery as well hope to do more business
March 9, 2026
Unprompted review
I just received my top box an it’s…
I just received my top box an it’s broken as seen in pictures..not happy at all.
January 28, 2026
Unprompted review
Very comfortable fit
Very comfortable fit, I very impressed wearing it above my motorbike trousers on a very raining day. Great services from purchase to delivery.
January 25, 2026
Unprompted review
Initially
Initially, there were some issues with the ordering process, yet after contacting them via email, everything was swiftly sorted out. The product is excellent and reached Australia in perfect shape.
December 30, 2025
Unprompted review
I contacted you regarding my…
I contacted you regarding my undelivered parcel and heard nothing back. I think this is bad customer service. I also emailed the courier to report it. I finally received it a few days later. I think its just curtious to reply.
November 25, 2025
Excellent customer service
Excellent customer service! The lid I ordered turned out to be ‘out of stock’ when it came to shipping. They contacted me immediately, very apologetic and offered an upgrade at no extra cost! Now that’s customer service!
November 20, 2025
Amazing product worth the money…
Amazing product worth the money Crestone gore tex insulated gloves by alpine stars.
November 27, 2025
Unprompted review
Amazing service
Amazing service. Item order was damaged when they went to despatch. They contacted me and offered an alternative helmet at no extra cost. Fast super delivery and service
November 6, 2025
Unprompted review
I got what I ordered and when it came…
I got what I ordered and when it came the product was excellent in quality and fit
October 22, 2025
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.