We purchased a MaxPow 24v for our four year old grandson and other grandchildren ( when they are old enough). We started with the parental remote to build his confidence. He absolutely loves it! He ev... See more
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Review summary
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What people talk about most
Reviews shaping this summary
We purchased three 24V RiiRoo ride on Quads as Christmas Presents for our children (5, 8 and 10) and they have been the best purchase we have made in a long time. They have spent ages driving around... See more
Company replied
My son got the 12V fire engine for a joint birthday and Christmas present and he absolutely loves it. The lights and fire engine noises really make for a brilliant experience for him. The remote cont... See more
Company replied
I recently bought a go‑kart from this company for my 9‑year‑old, and he absolutely loves it. After a couple of uses we noticed a small issue, but the customer service team were brilliant — quick to re... See more
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Company details
Written by the company
From Electric Ride On Cars for Kids to Quads, Go-Karts, and Scooters. All with UK Based on Customer Support and Expertise.
Contact info
Godwin Road 5, NN17 4DS, Corby, United Kingdom
- hello@riiroo.com
- riiroo.com
4.3
Excellent
6K reviews
Replied to 66% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great customer service and quick…
Great customer service and quick response to contact made.
February 19, 2026
Unprompted review
Reply from RiiRoo
Hi Jade,
Thank you for your lovely review. We’re so pleased to hear that you were happy with our customer service and the quick response when you got in touch.
We really appreciate you taking the time to share your feedback and hope to assist you again in the future.
- The RiiRoo Team.
Excellent product
Excellent product - the drift kart is so much fun. Even better customer service
February 19, 2026
Unprompted review
Reply from RiiRoo
Hi Leyton,
Thank you for your brilliant review. We’re so pleased to hear you’re enjoying the drift kart — they really are great fun.
It’s also fantastic to know you felt the customer service was even better. That means a great deal to us.
We truly appreciate your support and hope there’s lots more drifting fun to come.
- The RiiRoo Team.
Top company very quick on delivery…
Top company very quick on delivery would definitely recommend
February 4, 2026
Unprompted review
Reply from RiiRoo
Thank you so much for your kind words, Gavin.
We’re delighted to hear you were happy with the quick delivery and your experience with us. Your recommendation truly means a lot to the whole team.
Enjoy your purchase, and thank you again for choosing RiiRoo.
- The RiiRoo Team
RiiRoo Drift Karts…
Bought my son's the RiiRoo Drift Karts for Christmas. Great fun in the wet or dry. Solid and well built can withstand the odd bump that comes with a 6 and 8 years old racing. Even replaced a broken motor under warranty with no stress or issues. Great company and product
February 5, 2026
Unprompted review
Reply from RiiRoo
Thank you so much for your fantastic review, Jake.
We’re thrilled to hear your sons are having such great fun with their Drift Karts — in both wet and dry weather. It’s great to know they’re standing up to some proper racing too.
We’re also really pleased we could get the replacement motor sorted for you quickly and without hassle. That’s exactly the experience we aim to provide.
Thank you again for your support and for choosing RiiRoo.
- The RiiRoo Team
Great product and the team were most…
Great product and the team were most helpful with my request.
Thank you
February 17, 2026
Unprompted review
Reply from RiiRoo
Thank you so much for your lovely feedback.
We’re delighted to hear you’re happy with the product and that the team were able to help with your request. That’s exactly what we’re here for.
We truly appreciate you taking the time to share your experience.
- The RiiRoo Team
This is the 2nd time purchasing from…
This is the 2nd time purchasing from RiiRoo and they have absolutely smashed it again! The 36v, 1000w quad bike is absolutely brilliant! So much fun!
I also received excellent customer service from Ronnie, Kayleigh and Ashley. They went above and beyond to help throughout! Thank you!
February 17, 2026
Unprompted review
Reply from RiiRoo
Thank you so much for coming back to us for a second purchase, Bethanie.
We’re absolutely thrilled to hear you’re loving the 36v 1000w quad bike — they really are great fun.
It’s also fantastic to know Ronnie, Kayleigh and Ashley were able to support you and make the experience a positive one. We’ll be sure to pass your kind words on to them.
Thank you again for your continued support — it truly means a lot to us.
- The RiiRoo Team
A small problem with our new car was…
A small problem with our new car was dealt with swiftly and efficiently by Ashley at RiiRoo. Excellent! Very satisfied!
February 17, 2026
Unprompted review
Reply from RiiRoo
Thank you for your lovely review, Richard.
We’re so pleased to hear that the issue with your new car was resolved swiftly and efficiently. That’s exactly the level of service we aim to provide.
We truly appreciate your feedback and are delighted you’re very satisfied.
- The RiiRoo Team
Bought pink audi Q7 for my…
Bought pink audi Q7 for my granddaughter for her 3rd birthday and she loves it , was worried how long battery would last and was not disappointed and had more than a hour none stop ride . Riiroo also we're very quick with delivery and most of all would highly recommend to anyone .
February 8, 2026
Unprompted review
Reply from RiiRoo
Hi David,
Thank you so much for your wonderful review! We’re absolutely delighted to hear that your granddaughter loves her pink Audi Q7 — what a fantastic 3rd birthday present.
It’s great to know the battery life exceeded your expectations and that she enjoyed over an hour of non-stop fun. We’re also pleased that you were happy with the speedy delivery.
Thank you again for your recommendation — it really means a lot to us.
- The RiiRoo Team.
Visit today store in person and had…
Visit today store in person and had very good experience and customer service price and condition is really good happy and hope come back soon
February 16, 2026
Unprompted review
Reply from RiiRoo
Hi Mario,
Thank you for visiting us in store and for taking the time to leave such a lovely review. We’re so pleased to hear you had a very good experience and were happy with the customer service, pricing and product condition.
It was a pleasure to have you with us, and we look forward to welcoming you back again soon.
- The RiiRoo Team.
Great customer service
Great customer service. Very friendly and helpful. Thank you
February 16, 2026
Unprompted review
Reply from RiiRoo
Hi,
Thank you so much for your lovely review. We’re delighted to hear you found our team friendly and helpful — great customer service is always what we aim for.
We really appreciate you taking the time to share your experience.
- The RiiRoo Team.
Excellent product
Excellent product, better than expected for the money. Great customer service. Thank you Kayleigh.
Would definitely buy from you this company again.
February 16, 2026
Unprompted review
Reply from RiiRoo
Hi Alastair,
Thank you so much for your fantastic review. We’re delighted to hear the product exceeded your expectations and that you felt it was great value for money.
It’s also wonderful to know you were happy with the customer service — your kind words mean a lot, and I’ll be sure to pass them on to Kayleigh.
We truly appreciate your support and look forward to welcoming you back again in the future.
- The RiiRoo Team.
Terrible Customer Service and Lack of Support
I purchased a car from Riiroo 8 months ago, only to find that the rear lights stopped working completely after 6 months, and now the left headlight is dead. The warranty offered was just 6 months, which seems inadequate for a product of this nature.
I opened a case via their website 3 weeks ago, but I’ve yet to receive any response. The level of customer service I’ve experienced is shockingly poor – it’s as if they don’t care at all. This is very similar to my experience with Temu, despite Riiroo being based in the UK, where you'd expect better standards.
I understand products may have issues, but offering no support, charging a fortune for repairs, and failing to provide a reasonable warranty (especially under 1 year) is unacceptable. I would not recommend buying from Riiroo unless you enjoy paying for products without any reliable after-sales service.
April 1, 2025
Unprompted review
I bought a 12 v Aston Martin electric…
I bought a 12 v Aston Martin electric car for my 3 year old. I was skeptical at the low price under order ***072 but to my suprise the car is absolutely epic. I then decided that I wanted the parent control so I reached out and they replied very quickly and agreed to send a remote out separately. Great customer service, very happy little boy too!
February 12, 2026
Unprompted review
Reply from RiiRoo
Hello Gaz,
Thank you so much for taking the time to share this — we really appreciate it!
We’re so pleased to hear the 12V Aston Martin exceeded your expectations, especially after being unsure at first. It’s brilliant to know your little boy is loving it — that’s exactly what we aim for!
I’m also glad we could get the parent remote sorted for you quickly. Thank you for your kind words about our customer service, it genuinely means a lot to the team.
We hope your little one enjoys many more epic drives!
- The RiiRoo Team
Such an amazing little motorbike
Such an amazing little motorbike. A great buy and my son loves it
February 2, 2026
Unprompted review
Reply from RiiRoo
Hello Sara,
Thank you so much for your lovely review!
We’re thrilled to hear your son loves his new motorbike — that’s exactly what we love to hear. We hope he has lots of fun adventures with it!
- The RiiRoo Team
24V tractor
We bought a 24v tractor from RiiRoo for our little girl and it’s been brilliant. The build quality is excellent and it’s very powerful for a kids’ ride-on she absolutely loves it.
It was easy to set up and has been in non stop use since Christmas Day !
RiiRoo are a great company with quality products. Highly recommended.
February 10, 2026
Unprompted review
Reply from RiiRoo
Hello David,
Thank you so much for your fantastic review!
We’re absolutely delighted to hear your little girl is loving her 24V tractor — it sounds like it’s been put to good use since Christmas Day! We’re so pleased you’re happy with the build quality and power too.
Your recommendation really means a lot to us. Thank you again for your support!
- The RiiRoo Team
⭐️⭐️⭐️⭐️⭐️
⭐️⭐️⭐️⭐️⭐️
Quick response and great service
I had an issue and contacted RiiRoo by email. Kayleigh and Ashley got back to me really quickly and were extremely helpful throughout.
The response time was fast, everything was explained clearly, and the issue was resolved without any hassle. I’m a very happy customer and will definitely be returning in the future. Great service all round! 👏
February 9, 2026
Unprompted review
Reply from RiiRoo
Hello Ava,
Thank you so much for your amazing review!
We’re so pleased to hear you were happy with the support you received and that everything was resolved quickly and clearly for you. Providing straightforward, hassle-free service is exactly what we aim for, so your feedback really means a lot.
We truly appreciate your kind words and look forward to welcoming you back in the future!
- The RiiRoo Team
AVOID
Terrible company returned a bike after nearly a month of messages they are refusing a refund on a bike i had professionally checked as not being fit for purpose as we are now on to small claims court AVOID
February 3, 2026
Unprompted review
Reply from RiiRoo
Hello Kezza,
We’re sorry to read your review and would like to clarify the situation.
When the bike was returned to us, it was inspected by our technician. The only issue identified was that the chain had come off. There were no mechanical faults found with the bike itself. The chain was refitted correctly, the bike was tested, and it was confirmed to be fully working.
The item was also returned to us in a used and muddy condition. A chain coming off is not considered a manufacturing fault and is most commonly caused by chain tension or alignment during use, rather than a defect with the bike.
Once repaired and confirmed working, the bike was sent back to you. We understand you have since refused delivery and are requesting a full refund. As previously explained, we offered a refund minus deductions for usage and return costs, in line with our returns policy, as no manufacturing fault was found.
We always aim to resolve matters fairly and in accordance with consumer regulations, and we remain open to resolving this directly.
- The RiiRoo Team
The worst customer service I have ever…
The worst customer service I have ever experienced. Major issues with communication, delivery and return.
February 7, 2026
Unprompted review
Buy right, Buy once.
We have bought small ride ons from this company before, so decided to go with them again for our grandsons surprise. We bought the 24V tractor with trailer and wow, the design, quality and overall feel is outstanding! It is worth noting that their Customer service is as good as their products. Don't go cheap and buy other make products, buy right buy once. These guys are the real deal. Thank you!
February 5, 2026
Unprompted review
Reply from RiiRoo
Thank you so much for your kind words, Marcus.
We’re absolutely delighted to hear how much you and your grandson love the 24V tractor with trailer, and it really means a lot that you chose to come back to us again. It’s great to know the design, quality, and overall feel stood out — and your comments about our customer service are genuinely appreciated by the whole team.
Thank you for taking the time to leave such a thoughtful review and for recommending us to others. It truly makes what we do worthwhile.
- The RiiRoo Team.
Quick service and reliable
Quick service and reliable. Can’t complain about it at all.
February 6, 2026
Unprompted review
Reply from RiiRoo
Thank you for your feedback, Mohammed.
We’re really pleased to hear you found our service quick and reliable. Your support is much appreciated, and we’re glad we could deliver a positive experience.
- The RiiRoo Team.
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