The product is potentially very good. However got delivered with a flat tyre. Read through and saw that the customer service is shocking. App is pointless the only real feature being that it’s downloa... See more
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See what reviewers are saying
I bought a scooter RS2 a few months ago. Scooter arrived with a flat tyre. After a couple of emails, pictures and explanations they sent me a new inner tube and tyre, but I paid for the service.... See more
Sent my scooter to be fixed on 22 December 23 still waiting for it to be fixed 29 January 24 email them they say it will be ready, phoned up next day and they say waiting for the part. Phoned again 2... See more
Just purchased 2 RB1 ebikes, look really well made neat and tidy cover all our needs for the campervan experience. Had a weekend really using them to their full potential and seem perfect. Just ema... See more
Company details
Written by the company
Riley Scooters is the UK's leading e-scooter company, providing attractive and modern scooters for a eco-friendly and modern mode of transport. Our electric scooters are the first to have detachable battery packs and are lightweight and foldable to get you where you are going, hassle free. We aim to provide excellent customer service, pre and post sale, and continuously strive to do better! That's why we take our reviews seriously and encourage all of our customers to provide us feedback on Trustpilot. Share your rides with us on social media #rileyscooters
Contact info
KINGS LODGE LONDON ROAD WEST, TN15 6AR, KINGSDOWN, United Kingdom
- 020 3137 7807
- support@rileyscooters.com
- rileyscooters.com
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Hasn’t replied to negative reviews
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Freedom
I bought this RS2 as a way to adventure and explore in nature again due to long term ill health and incapacity. I’ve ridden it through woodland, over grass and gravel tracks and I’ve surfed the tarmac on it. I absolutely love it! It feels like its given me the ability to live again :)
Chuffed with purchase and service all…
Chuffed with purchase and service all round!
New to scootering!!
Ordered and received the scooter in a quick time!
Had a small issue once opened and they have swiftly sorted it and got me on my way in 24hours.
The scooter itself is fantastic and a great fun way to get to work, would recommend based on the build quality and battery life!
Great work!!
Great scooter build
Great scooter build. Strong, light and very durable.
Great customer service and after care.
Riley RS2 Scooter around £480
I had bought my new Riley RS2 scooter on Amazon but after 2 months developed a e6 throttle error. I contacted Riley Scooter after 3 days was told to return scooter at Riley's own cost. I had thrown box away so had to plead with a cycle king shop who Riley had recommend to get a big enough box to return. Once I returned the scooter Hayden who is MD contacted me every step of the way and repaired my scooter and due to inconvenience caused serviced the scooter and free replacement brake changed too. Since I got my scooter back it is better than new. My thoughts are now that this is best scooter I've owned and I've had 2 before but this scooter is the best by far. The service I received was and is second to none and I would highly recommend anyone looking for a scooter to buy this one as for the after service and quality and sturdiness it is absolutely fantastic and I cannot recommend more that if you are in 2 minds on which scooter to buy go for the Riley rs2 scooter you will not regret it I promise it's well worth the money.
ordered a scooter through a third party…
ordered a scooter through a third party only to realise they didnt ship to northern ireland,on the off chance i contacted riley scooters to see if there was anything could be done as it was a birthday present,was willing to pay whatever it cost to get it here so after dropping them an email they got back to me within a couple of hours and told me theyd be happy to ship it at a cost their taking themselves as a good will gesture,to say im happy is an understatment,what a lovely thing to do and for that im extremely thankful,good to see theres still some good in todays world!
Excellent Service
Contacted Riley scooters with a query , within 5 reply and a solution. So happy with the service I received today.
RS2 customised
Had my RS2 for a while and also had it customised. Very pleased with it!! It's faster and looks better than all the other e-scooters I've seen!
I've had this scooter (R1) for a few…
I've had this scooter (R1) for a few months now, and had absolutely no trouble with it. Had fun zipping about on it. Would definitely purchase my next one from this company.
Great scooter
I've just have it for a couple of days, but it's great. It's really funny to ride and easy to ensamble.
Delivered on time and until now, it works perfectly.
Riley RS2 is amazing…
I've had my Riley RS2 almost a month now. Really solid build and a pleasure to ride. Delivery was within 48 hours.
Pleased with the purchase.
What a great service I had when I…
What a great service I had when I ordered a Riley scooter. I am so pleased.
Great scooter and service
Outstanding scooter
Outstanding scooter - great fun, battery power lasts for approx 25k, sturdy and robust.. recommend
Just a superior commuter scooter that…
Just a superior commuter scooter that stands out from the competition. If you’re looking for a stylish, sturdy & solid commuter then this is it.
Brilliant piece of kit
Brilliant piece of kit. Superb engineering and design. Removable battery is a game changer. Fantastic lightweight compact transport solution. Love it!
Superb scooter
Superb scooter, excellent build quality, and features. Came pre-assembled, and with clear user instructions.
Just reviewed the RS1 on my YouTube…
Just reviewed the RS1 on my YouTube channel ChigzTechReviews. The scooter is great for the price and the following stood out for me.
- Removable battery
- Fast 2 hour charge
- Comfortable ride
- Well engineered / Design
- Pneumatic anti-puncture tires. (Tubeless)
- Decent power, speed and range
- UK company / UK warranty
Great quality constructed unit
Great quality constructed unit. Had a little issue with delivery but Hayden at Riley team jumped straight onto it, communicated well and resolved. The issue was DHL not them. Scooter arrived the following day. Very happy with the purchase.
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