Had issues depositing money (in hindsight that should have been a sign not to go forward), then could withdraw money out for a couple months, now my account has been flagged and I am getting no reply... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Received my $250 withdrawal today
Received my $250 withdrawal today. Looks ok to me.Updating as promised.
REFUND MY $100 DEPOSIT. I HAVE BEEN WAITING OVER A MONTH NOW.NO RESPONSE FROM CUSTOMER SUPPORT TEAM.
They started well. Got my deposits and profits but what they failed to disclose is transparency. They don't tell that u need to deposit more to earn more profits. Ur money can't compound. Not like some company. U can leave ur money to grow.when u made profits to a certain percentage, they will block ur account.
I am here to ask them to refund my deposit back to my wallet l used to deposit intto my sister's account of $100.
They didn't reply when she requested withdrawal of $300. It's been over a month now. Then l sent them an email they replied my sister should be sending them email nit me since it's not my account, that's ok but why the long silence, they started well but later changed if u sent an email, u keep on getting the same reply to respond within 72 hours, u can be waiting forever.
Then l sent another email that they can refund my $100 since l was the one who deposited the money into her account, if not they can refund her. NOT A WORD FROM THEM. CAN'T GET HOLD OF ACCOUNT MANAGER .
PLEASE REFUND MY $100.
URGENTLY AWAITING THE MONEY. DON'T WORRY ABOUT THE PROFITS, YOU CAN KEEP THEM.JUST REFUND MY DEPOSIT.
Scam Scam Scam
They are scammers and we need to find…
They are scammers and we need to find them and have them put in jail. You will not be able to withdraw any money. They will string you along and say it takes 30 days and you will get nothing.
No withdrawal yet
No withdrawal yet, keeps being blocked, will update if I get it.
Been waiting a couple weeks - likely scam
Well where to start?
Well where to start?
Last year a friend of mine reached out with an investment opportunity into AI Crypto trading with a "reputable platform"
She gave me the speil and send me load of information and withdrawal evidence. Shes a power seller! I invested 2000 pound and through recruiting and daily interest i quickly grew my sum to 20000. I started withdrawing and initially it was ok but then just before i had my investment taken back i took out 2000 and i was hit by an Anti Money Laundering investigation initiated by my exchange. I was blocked from the telegram community but still allowed to trade.
My exchange has no knowledge of any AML investigation and said my history would never trigger an AML investigation. Maybe if i tried to take out all 20k but at that it would be stored in a cold wallet and would never be returned to where it came from.
Riot have stopped responding and i am in a group of many people who have been blocked by Riot.
So what did i do? I went in and invested again! I signed up with 500 to see what happened and i grew that to 1000. I have now been advised that after 6 months i should try take out 10% of my original investment for 3 months(which is 50 dollars) then start increasing it each month to avoid an AML flag by the exchange which is total and utter nonsense.
In reality, the gig is up. Another friend of mine has 600k in an account there and is under AML review after a 8k withdrawal(previously removed 30k)
The CEO is a british man located in UAE and is also the fronter of another dubious company called PurpleFI that vanished are around the same time as riot appeared. He has i believe also been conned and i believe he is starting to distance himself from them and has removed his employment completely from them on his linkedin. The Telegram community is now full of new people who are fresh to the slaughter to be parted with their cash.
They have a ranking system and the higher you go the more money you make from the people below you so Riot are very slow to remove any of these high ranked people but if you are a C1 with a 50k account you can forget about getting your hands on it. Everyone with AML has been removed from the telegram community to prevent the spread of fear.
I am now sitting looking at an account of many thousands that i will never get my hands on and in constant conversation with many many people in the same boat. There are videos on youtube debunking riot, i suggest you take heed and do not listen to what the Cosmic lady tells you!
EDIT: I see all the dubious positive reviews on Trustpilot have been removed. Glad to see trustpilot are proactive in checking this.
Scammers
Scammers
They will let you trade for sometime but when you want to withdraw your money they start to say your account had been flagged with ALM and they won’t release your funds.
Please stay away from them before you loose the little you have saved
I have experienced very poor customer…
I have experienced very poor customer service from this company. Over the past week, I have tried to contact their customer service as well as the person who claims to be my manager. I called themseveral times unfortunately, they have not responded. I have been sending them WhatsApp messages every day from Monday to Friday. On the other hand, they have read the messages and have not responded. I have also sent emails and have not received any response. This is a very poor customer service experience. There have been no response from them for a week. I have contacted them on the numbers provided online. The numbers ending 707, 421 and 533. I have tried to contact them on these numbers.
This is the biggest scam
This is the biggest scam, please do not trust these guys. I invested over 18k and got my account balance up to 330k. Once I requested payout they mentioned kyc and I submitted all documents and it was approved yet I did not receive any funds. I was kicked out of the Telegram group and my account was closed over night leaving me with nothing. PLEASE PLEASE DO NOT INVEST EVEN A SINGLE PENNY INTO THIS SCAM.
RiotXai is a scam they won't let me…
RiotXai is a scam they won't let me withdraw my funds because they say I have breached
Compliance when I haven't done or said anything wrong. I just tried to make my second withdrawal of 279usdt and they said I have breached their compliance. I really don't understand what has gone wrong. I have asked the question but failed to get any reply at all. They asked me to send bank statements to the compliance team which I did and my screenshots of my deposits and haven't heard anything back. This was approx 2 months ago and I received an email to say I would get a response from their compliance team in 48 to 72 hours I would have a decision and I have had 2 of those emails. So be very careful it's a scam as far as I have been treated and what's happened to me. I have withdrawn and had an email to confirm.yhe withdrawal but haven't received the funds still. So stay away from the site as it is a scam
Avoid this scam at all costs
Avoid this scam at all costs, customers service will serve you at the beginning to get your money then when you try to withdraw, you will be asked to provide different types of verification and IDs, then they ignore your emails and you never get your money back from them!! I have proof of that, emails and what's app messages.
🔴 This is an update for my review! ‘15/05/25’
After I posted reviews and comments about Riotxai on different social media platforms forms, someone had contacted me from Riotxai on facebook asking for more details and promised to send my details to support team and Riotxai and I haven’t received any communication afterwards!
I will be launching an online campaign including a website (search engine optimised) to make sure it can reach as many audiences as possible.
I hope all people been victim to Riotxai could support this review and add their voices to mine to stop these scammers.
A Disturbing Pattern & Solution
I've been connected with Riotxai for about 3 months now. Being very active in the community on Telegram, and having been involved in the crypto world for the last 15 years I can see a pattern over here with the poor reviews.
That pattern is that people new to the crypto world decide they want to join Riotxai - then they open a shiny new exchange account.
Immediately they buy USDT and then move the entire balance off the exchange.
Next, they do 1 of 2 things. Either they buy more USDT and move it all off the exchange or they want to transfer a relative, to their transfer of tether, large deposit back into the exchange.
Tether (USDT) is not a volatile crypto so sending off $1000 worth of USDT and then getting $2000 back in just a couple months looks like money laundering.
and then to make things worse this $2000 gets moved right off the exchange.
Riot has no control over what the exchanges consider money laundering just FYI.
What does seem to be happening is that exchanges are starting to see this pattern too. And they are closing accounts randomly of people who opening a new account then buying USDT and sending it off to Riot. As well as demanding more information and/or ceasing the funds.
A suggestion to avoid all of this angst is to:
1. open an exchange account and put more money in it than you intend to use to purchase USDT to fund your account on Riot
2. buy or earn (lots of the exchange offer free crypto for taking short crypto classes) some crypto and leave it on the exchange
3. when you withdraw from Riot - make a plan with your liaison/support person
4. leave the initial withdrawals on the platform - either as cash or convert them to another crypto
5. When you want to get cash out do it from the reserves on the exchange.
Once Riot's coin goes live and the debit card comes online a lot of these issues will be resolved.
Riot is NOT a get rich quick scheme - it is an investment platform. As with any investment vehicle you must comply with the rule and regulations in your own country. And while this is an international opportunity, you are still going to need to abide by the regulations in your own country.
There will also be fees associated with all of these transactions, including from your bank, the exchange and riot - these are all separate companies - they are in business to make money.
Most of the people on here complaining about Riot are complaining because they don't understand how things operate in the real world and are like petulant children wanting the world to be their way instead of working within the parameter of what is.
Had wrote a previous review my first…
Had wrote a previous review my first one was great had a great experience was able to withdraw no problem, then one day just stopped said I was under investigation for anti money laundering.
So after picture evidence of everything they had asked for to prove it was my money this was still not enough and kept saying that it was being looked into this had been going on since January.
After I asked for an address to corresponde with or to speak with a director they have now just completely brushed me off saying this is not possible and now have stopped answering my emails completely
I am really disappointed as it was going really well but can't seem to get any answer or email from them now.
The negative reviews on here are…
The negative reviews on here are clearly bias and have no basis in reality in my opinion.
I’ve been with the platform since late July 2024.
In that time I have turned £130 pounds into more than £5000 pounds the only addition being a $500 top up that I put into the platform to replace some profits that I took out in January that being $625 so he owes me nothing.
We have friends in the far east to do not earn much money and this platform has transformed their lifestyle not buying immense amount because they didn’t have thousands to put in but enough to make a difference.
Also recently a friend of mine started on the platform on 15 March with $5000 (£3800) and in his first month he doubled that.
Have I made profits from this site? Yes.
Have I withdrawn money from this site successfully with no hitches? Yes.
So anyone that tells you otherwise has an agenda.
There is a negative post on YouTube where I posted proof of my success with withdrawals/profits and strangely those posts were taken down, why?
it doesnt matter how much dedication…
it doesnt matter how much dedication you put in here, you will only lose money.
start and enroll with Lumenpecunia. they are what folks here hope for and the best feature is the quick takeouts.
This is a SCAM
This is a SCAM. they claim to be a Singapore company, which is unture. Even after multiple attempts to contact the owner, there is no response. DO NOT PUT YOUR MONEY HERE
Scammers
If ever you wanted to see this is a total scam, just click on the name and see what page opens!!
High profile scammers project
High profile scammers project. Don't dare integrate if you don't wanna cry
Thieves
Thieves ! I’m furious ! Make promises and don’t deliver excel in customer service in the beginning then they will claim violations with wallet and close you account without a refund and your customer service team will ghost you. Claim you are verified - my verified name is holsbols just like the other people on here - Absolute disgrace
Very spiteful and dangerous company
They are not replying to my emails now because I have put bad reviews on Trust pilot, at least that is the reason my manager gave me yesterday.
They have not credited my account with the 1000 withdrawal I tried to do at the beginning of February, when they told me my account would be closed.
Despite this the account is still active and now approaching 9000 dollars which obviously they are making money from every day.
Since stopping my withdrawal, non of my referrals I introduced to the company have been able to withdraw any funds whatsoever, including their deposits.
Obviously a very spiteful and nasty set of people.
As far as I can see the only people who can withdraw money are the people who continue to refer others, obviously these people don’t have any regard for the people they refer.
Stay away from this company
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








