Recently ordered a ClicBot from this company, delivery was 2/3 days took money . Nothing arrived tried to contact company via phone,messenger ,Facebook ,Twitter Customer service is phone number is... See more
Company replied
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See what reviewers are saying
Really great company and would definitely buy from them again. Super helpful with my initial enquiry and a good price compared to other online sites. The product arrived well packaged with a surprise... See more
Very competitive pricing and order arrived well packaged and exactly as described. Given 4 stars as the shipping email said my order had been shipped at 8.58am on the 15th September and when tracking... See more
Company replied
Quick dispatch and kept up to date with emails, well packaged with a free Christmas chocolate included. Unfortunately the email request to review came before the parcel though, so the free delivery op... See more
Company details
Written by the company
Use our programmable robots & STEAM education kits to turn your students into creators. We have something for every classroom.
Contact info
Oxford House 144 , OX5 1EA, Oxford, United Kingdom
- 01865477802
- info@robocube.co.uk
- robocube.co.uk
Ordered an item and then was emailed to…
Ordered an item and then was emailed to say it was out of stock
September 17, 2021
Reply from ROBOCUBE
Please accept my sincere apologies on behalf of our company. The Sphero Turbo Cover you had ordered online was unavailable. I am sorry that we could not notify you before you placed your order. The problem was discovered at the seller’s end a little late. Sometimes errors happen in the system, and we are constantly trying to minimise these. We are sorry you were disappointed.
Sorry again for any inconvenience that this caused you.
Excellent service
Excellent service, quarries answered straight away, and great products. I will definitely be buying more from Robocube.
August 17, 2021
5 Star for delivery further comments…
5 Star for delivery further comments when I have built the Model
August 15, 2021
got what i ordered but comfussed with…
got what i ordered but comfussed with the delive timmings.
August 7, 2021
Reply from ROBOCUBE
Hi Kevin,
Thanks for ordering through us. We are sorry it was confusing when it was going to be delivered. We are constantly trying to streamline our services and avoid these kinds of hiccups.
We are sorry for any inconvenience this caused you.
Ordered an item over 2 weeks ago and…
Ordered an item over 2 weeks ago and still not arrived.
Use of Hermes as a partner is likely the issue here :(
August 4, 2021
Reply from ROBOCUBE
Dear Joey,
What a shame. I'm really sorry to hear that you have not received your order yet.
Please email us at info@robocube.co.uk, and I'm sure we can arrange another delivery with a different carrier or issue a full refund on your wish.
We do not want any of our customers to stay without their awesome STEM kit or a robot!
If these kinds of things happen, please do not hesitate to contact us first. We are a very friendly team and are always thrilled to help.
Once again, sorry for the inconvenience, and I will forward your order details to our warehouse team.
I hope your order will arrive very soon!
Best wishes,
Robocube Team
Reply from ROBOCUBE
Hi Samantha,
Thank you so much for your fantastic review.
We are so pleased you were happy with us, and we hope to hear from you soon.
Best wishes from Robocube.
Reply from ROBOCUBE
Hi Sally,
That was kind of you to give us such a great review.
We hope to hear from you again soon.
Best wishes from Robocube!
This is a fantastic kit
This is a fantastic kit, which actually shows a tiny movie. The service from this company was superb.
May 23, 2021
Reply from ROBOCUBE
Hi Lynne,
Thank you for such an excellent review.
We are so happy we could help you.
Let's hope we can help you again.
Best wishes from Robocube!!
Had a call-back from Ernest who was…
Had a call-back from Ernest who was most helpful and informative, placed my order straight after.
Thanks so much, will be back!
P
May 14, 2021
Reply from ROBOCUBE
Hi Pat,
That's great you had a good experience with us.
Ernest is a legend in the company.
We hope to hear from you soon.
Best wishes from Robocube!!
Reply from ROBOCUBE
Hi Roland,
Thank you so much for your brilliant review.
We look forward to hearing from you soon!
Best wishes from Robocube
Excellent service as this was a gift it…
Excellent service as this was a gift it has not been opened as yet ..so cannot comment on gift but all other aspects were very good , a most positive experience! Thank you
April 16, 2021
I ordered a Sphero Mini Activity Kit…
I ordered a Sphero Mini Activity Kit from your website, which is super easy to navigate. From placing the order, until it was delivered, they constantly kept me in the loop, which I highly appreciate.
Can’t wait now for my daughter to get started.
April 8, 2021
Qobo is interesting to kids
Qobo is interesting to kids, and easy to program. Good response from customer services.
March 31, 2021
Great service!
Amazing service! My son's toy broke within the first 3 months of purchase, but a replacement was shipped out immediately and arrived within a couple of days.
March 9, 2021
Unprompted review
Comes in a lovely box with a picture of…
Comes in a lovely box with a picture of what's inside, neatly packed, lovely colourful robot and remote, makes me want to use it not just my son. Definitely worth buying
February 22, 2021
Great experience
January 22, 2021
Excellent service !
January 22, 2021
Unprompted review
Excellent product and service
January 15, 2021
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