Recently ordered a ClicBot from this company, delivery was 2/3 days took money . Nothing arrived tried to contact company via phone,messenger ,Facebook ,Twitter Customer service is phone number is... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Really great company and would definitely buy from them again. Super helpful with my initial enquiry and a good price compared to other online sites. The product arrived well packaged with a surprise... See more
Very competitive pricing and order arrived well packaged and exactly as described. Given 4 stars as the shipping email said my order had been shipped at 8.58am on the 15th September and when tracking... See more
Company replied
Quick dispatch and kept up to date with emails, well packaged with a free Christmas chocolate included. Unfortunately the email request to review came before the parcel though, so the free delivery op... See more
Company details
Written by the company
Use our programmable robots & STEAM education kits to turn your students into creators. We have something for every classroom.
Contact info
Oxford House 144 , OX5 1EA, Oxford, United Kingdom
- 01865477802
- info@robocube.co.uk
- robocube.co.uk
Very nice product
October 27, 2020
Excellent service
October 26, 2020
Great toy to learn control.
October 17, 2020
Botley 2.0
Our daughter had been asking for a robot for her 4th Birthday and Botley 2.0 does not disappoint. Both our children (ages 4 and 6) have had lots of fun programming to do different things. They especially love that his eyes light up in the dark and he can make different noises, such as trains and ghosts!
October 14, 2020
Very competitive pricing and order…
Very competitive pricing and order arrived well packaged and exactly as described. Given 4 stars as the shipping email said my order had been shipped at 8.58am on the 15th September and when tracking eventually became available it showed the Post Office received the parcel at 4.35pm on the 17th. Otherwise no problems.
September 20, 2020
Unprompted review
Reply from ROBOCUBE
Dear Julie,
We always aim to deliver a great experience. We are gutted when we miss the mark! Thank you so much for taking the time to share your feedback (positive and constructive) with us and the community.
We apologize for the confusion about the dispatching date. In normal circumstances, standard orders take up to 5 days to receive after we dispatch it the next day, but sometimes our warehouse has a delay of dispatching items up to two days for standard shipping orders. In any case, our system creates the ticket the next day and automatically updates you with the tracking number. In your case, we had a delay to dispatch your order, but to compensate that we have used the next-day instead of the standard delivery to fit the time frame of your order and to make sure you will receive it on time.
We are looking into this issue and hope to resolve it promptly and accurately.
Please feel free to reach out our customer service staff on info@robocube.co.uk with any further comments, concerns, or suggestions you wish to share. We would love to make things right if you give us another chance.
ROBOCUBE Team
Goog service
Goog service . Fast response very friendly and helpful staff. Ernestas very gentleman thank you robocube .
September 15, 2020
Unprompted review
Reply from ROBOCUBE
Hi Marsden,
Thank you so much for sharing your feedback.
Ernestas is always super helpful and clear. I’m so glad you like Ernestas work! We’ll pass along the kind words.
We look forward to seeing you again
ROBOCUBE Teamm
Delivery was fine
Delivery was fine, both things were well packed.
September 14, 2020
Unprompted review
Reply from ROBOCUBE
Hi James,
Thank you so much for this review. We really appreciate you being a customer.
We’re here for you anytime.
ROBOCUBE team
Recommended STEM robot seller
That was really nice to buy from with this wonderful and hardworking team! Devoted seller, always keeping in touch and helping in case of trouble. You get all you intend to get, and the robot selection is perfect for the homeschoolers we are!
Thanks Robocube for all the fun and learn.
September 12, 2020
Unprompted review
Reply from ROBOCUBE
Dear Thomas,
Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day.
So thanks for your kind words and we look forward to seeing you again.
ROBOCUBE team
Cheaper than Amazon and every other…
Cheaper than Amazon and every other retailer when I searched for the best deal. Order packaged well and a packet of Haribo included to satisfy my sugar fix lol!
A very good company and would definitely use again!
August 24, 2020
Unprompted review
Reply from ROBOCUBE
Hi Kal,
Thank you so much for such a great review. We really appreciate you being a customer and helping to share the word about us.
We’re glad you loved the Haribo gummies! Next time we will add a big pack of Haribo's for you 🤞😅
Again, thank you for taking the time to review our business!
ROBOCUBE team
The item I wanted was not available but…
The item I wanted was not available but the company quickly e mailed with an apology and suggestions for an alternative. The alternative I chose was slightly more expensive but they gave it to me for the original item price. The order arrived very promptly but I haven't opened the box as it is a birthday present for my grandson. I'm hoping he'll enjoy building it.
August 23, 2020
Unprompted review
Reply from ROBOCUBE
Hi Janet,
We are incredibly grateful that you took the time out to share your feedback with us and the community.
We are delighted to hear that you value the efforts we have put toward our customer experience and satisfaction.
We look forward to seeing you again.
ROBOCUBE team
Quality product at a reasonable price…
Quality product at a reasonable price with fast delivery. Will be buying from again.
August 1, 2020
Unprompted review
Reply from ROBOCUBE
Hi Abi,
We really appreciate you taking the time to share your rating with us.
We look forward to seeing you again soon.
ROBOCUBE team
Reply from ROBOCUBE
Hi Geo,
Thank you so much for taking the time to leave us a 5-star rating - it's much appreciated!
So thanks for your kind words and we look forward to seeing you again.
ROBOCUBE team
Brilliant Robot, brilliant team at Robocube!
A great experience in purchasing this robot for our grandson for his 7th birthday. The team at Robocube were incredibly helpful in ensuring that the present got to him in France despite all the problems of lockdown. Not only that but they enquired of his name and on opening his birthday present found a personal card from the robocube team! We haven't been able to visit him since his birthday but know from videos and Facetime chats that he is overjoyed with his robot and has already started on the true coding aspects of robotics courtesy of the included book on coding. A first class rugged robot with an amazing support team at Robocube. Thank you for a great experience!
June 23, 2020
Unprompted review
Reply from ROBOCUBE
Hi Rick,
We are so very appreciative of your thoughtful review. Thank you for sharing your kind words with us. It means a lot to us and our entire team!
We are glad that you loved our services, our dedicated staff will be pleased to learn of your high praise. They work very diligently and it will provide them with great encouragement to keep doing what they are doing.
Looking forward to see you in the future!
ROBOCUBE team
Excellent service
Excellent service, and really thoughtful touches for my sons birthday.
Absolutely excellent, and my 7 year old son loves his robot!
June 23, 2020
Unprompted review
Reply from ROBOCUBE
Hi Mattandlisa,
Thank you so much for sharing your experience with us and the community. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”! Glad to hear your son loves his robot and the team will be thrilled to hear your feedback!
Looking forward to see you in the future!
ROBOCUBE team
Great communication from start to…
Great communication from start to finish. Products arrived as specified in pictures/descriptions & in a timely fashion (3 business days to the USA) would highly recommend & will continue to use in the future!
June 23, 2020
Unprompted review
Reply from ROBOCUBE
Hi Mr.Hallman,
Thank you so much for such a good review. It's so great to hear you enjoyed your experience with us and we'll be sure to pass your kind words onto the team.
We hope to welcome you back again soon.
Many thanks ROBOCUBE team
Reply from ROBOCUBE
Hi Tomas,
We are so grateful for your review. Thanks for sharing your rating with us and the community - it's much appreciated!.
We can’t wait to have you back at robocube.co.uk 🤖
ROBOCUBE team
Excellent
Excellent, fun product: well manufactured, designed - and easy-to-follow instructions. My son managed to break a piece. It was promptly replaced by the company. Very impressed.
June 22, 2020
Unprompted review
Reply from ROBOCUBE
Hi Esther,
Thank you so much for taking the time to leave us this amazing review. We’re so glad you had a good experience.
Thanks for your trust. We hope to see you again soon!
ROBOCUBE team
Good Idea as a gift
I have bought a robot for my friends sun as a birthday gift. My friend said that his sun enjoys it a lot I could say the same about the father probably some times they have to fight for it. The delivery was quick I was surprised. I would definitely recommend this company if you want to buy something that your child would learn from while playing.
March 16, 2020
Unprompted review
Reply from ROBOCUBE
Hi Evaldas
Thank you for taking the time to share this positive rating! We are so delighted that you rate our service as 5 star as we strive to provide just that for all our customers.
We Look forward to seeing you again soon.
ROB OCUBE team
Recommended
Great products and very informative website. Customer service is great, was happy to answer my question and delivery was fast and smooth. Really happy and can recommend! Thank you Robocube, will come back.
March 16, 2020
Unprompted review
Reply from ROBOCUBE
Hi Egita,
Thank you for your review. We will share this with the store team to let them know how we are doing.
Many thanks,
ROBOCUBE team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.