The box was delivered in good time and the presentation was lovely. However, less impressed with the promotional contents of the box. Flanerie facial cleanser, exfoliating scrub, moisturiser and eye c... See more
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Review summary
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Reviews shaping this summary
Expected it being better. A couple of small items seemed like free promotional offers. Didn't feel the value of them came any where near the advertised £200+. Was disappointed.
Company replied
I love getting a package and unboxing it everymonth... I alo love being able to restock items that work and gift ones that dont. It's great because you are introduced to items and brands and ingredien... See more
Company replied
Prompt Delivery, Beautiful Products, Packaged Safely. I have tried most products World Wide, I am a Make-Artist, Hair stylist, over 40 years experience in Fashion. 100 per cent Recommend Rocco Box... See more
Company replied
Company details
Written by the company
ROCCABOX is the UK’s original discovery box for all things beauty — delivering a curated edit of must-have products straight to your door every month. Our mission is simple: to help you discover new favourites from trusted, trending, and emerging beauty brands without the guesswork. Each ROCCABOX is hand-picked by our in-house beauty team, bringing you a mix of skincare, makeup, body care, and hair heroes from cult classics to indie gems. Whether you’re a skincare minimalist, makeup lover, or self-care queen, every box is designed to surprise, delight, and inspire your routine. We’ve partnered with hundreds of brands — from cult favourites to emerging innovators — ensuring every box delivers unbeatable value and genuine discovery. From monthly subscriptions to limited-edition and mystery boxes, ROCCABOX is your go-to destination for discovering what’s next in beauty. Loved by thousands, trusted by brands, and always powered by passion — beauty discovery starts here.
Unbox What’s Next in Beauty
Written by the company
- Discover new favourites from trusted and trending beauty brands.
- Each month, we curate a mix of skincare, makeup, and wellness heroes from brands you love and new ones to discover. From limited editions to mystery boxes, ROCCABOX makes beauty discovery effortless.
The ROCCABOX Promise
Because every box should feel as good as it looks.
We guarantee every ROCCABOX contains only authentic, high-quality products from trusted brands. Each box is hand-packed with care, inspected for quality, and delivered straight to your door.
If something arrives damaged, missing, or not quite right — our customer care team will put it right, quickly and fairly. You can always count on us for genuine products, secure delivery, and a service that puts you first.
Because beauty discovery should be exciting, not uncertain.
Contact info
London, United Kingdom
- info@roccabox.co.uk
- roccabox.co.uk
Unbox What’s Next in Beauty
3.5
Average
525 reviews
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Replied to 98% of negative reviews
Typically replies within 24 hours
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Reply from ROCCABOX
Thank you so much for the 5 stars! 💗
We’re so glad the box lived up to expectations and delivered exactly what was promised.
Thanks for the lovely feedback, and we hope to treat you again soon! 🎀
Reply from ROCCABOX
Thank you so much for the 5 stars! 💗
We’re so glad you enjoyed the products and took advantage of the smashing offer — that’s exactly what we aim for.
Thanks for the lovely feedback, and we hope to treat you again soon! 🎀
I purchased a beauty box through my Sky…
I purchased a beauty box through my Sky VIP and was very happy with what I received. Value of products was high and the quality of the products was very good too. Delivery was super quick & packaging was excellent. Would recommend and purchase again from this company.
May 13, 2026
Reply from ROCCABOX
Thank you so much for the lovely 5-star review! 💗
We’re so glad you were happy with your Sky VIP beauty box and that the product quality, value, delivery, and packaging all hit the mark for you.
Thanks for the recommendation and kind feedback — we’d love to welcome you back again soon! 🎀
Very happy with what i got
Very happy with what i got . Looking forward to useing . Thank you so much very good price.
May 13, 2026
Reply from ROCCABOX
Thank you so much for the lovely 5-star review! 💗
We’re so glad you’re happy with your box and that it felt like great value for money. We hope you enjoy using all your products and discover some new favourites along the way!
Thanks again for the lovely feedback and support. 🎀
My treat boxReally good value and beautiful product…
Really good value and beautiful product and delivered was very good got parcel very quick
May 13, 2026
Reply from ROCCABOX
Thank you so much for the lovely 5-star review! 💗
We’re so glad your ROCCABOX felt like a real treat and that you loved the products, value, and speedy delivery. That’s exactly the experience we aim to create every month.
Thanks for the lovely feedback, and we hope to treat you again soon! 🎀
Reply from ROCCABOX
Thank you so much for the 5 stars! 💗
We’re so glad you were happy with the products and enjoyed your box — that’s exactly what we aim for with every ROCCABOX.
Thanks for the lovely feedback, and we hope to treat you again soon! 🎀
Reply from ROCCABOX
Thank you so much for the 5 stars! 💗
We’re so glad you’re enjoying the speedy delivery and lovely products — and even more pleased to hear you’ve bought many boxes with us! That continued support really means a lot.
Thanks for the lovely feedback, and we can’t wait to treat you again soon! 🎀
Paid £20 for a mystery box that was…
Paid £20 for a mystery box that was said to be worth over £200 (as a sky VIP customer). Received it and it had 5 small items in it. Added up it the items we’re prob worth about £60 in total. Checked with online prices. Fair enough it was worth more than the £20 paid but shouldn’t be claiming it was worth £200+.
Won’t be ordering again
May 11, 2026
Reply from ROCCABOX
Thank you for taking the time to leave your feedback. 💗
We’re sorry to hear the Mystery Box didn’t meet your expectations. The advertised value is based on the brands’ official RRPs, although we appreciate that online pricing and promotional discounts elsewhere can affect how that value is perceived.
Our mystery boxes are designed to offer a mix of products and discovery at a heavily reduced price point, but we completely understand your disappointment if the contents didn’t feel reflective of the advertised value for you personally. Your feedback has been shared with our team as we continue reviewing these boxes and the overall customer experience. 🎀
Boxed variety of Products
Fast delivery of a great Sky offer. Not used the products yet therefore only 4 stars. Very good value for money.
May 11, 2026
Reply from ROCCABOX
Thank you for the 4 stars and for sharing your feedback! 💗
We’re really glad you were happy with the speedy delivery and felt the Sky offer was good value for money. Hopefully once you’ve had the chance to try the products, you’ll discover some new favourites too!
Thanks again for taking the time to leave a review. 🎀
Offered as a perk from sky
Offered as a perk from sky, was advertised as £200 value, I don't think so. Too many vague serums from companies I HAVE NEVER HEARD OF.
Included 6 items? At most. Not the cornucopia I was expecting.
May 8, 2026
Reply from ROCCABOX
Thank you for taking the time to leave your feedback. 💗
We’re sorry to hear the Sky offer Mystery Box didn’t meet your expectations. Our mystery boxes are designed to include a mix of established and emerging brands to encourage discovery, but we understand that if the products and brands felt unfamiliar, the experience may have been underwhelming for you.
The advertised value is based on the brands’ official RRPs, although we appreciate that perceived value and overall presentation are just as important. Your feedback regarding both the product mix and quantity has been shared with our team as we continue reviewing and improving these boxes. 🎀
Everything was like a sample size…
Everything was like a sample size probably worth 20 pounds but no way does that box contain over 200 pound of stuff feel like iv been misold 2bh
May 11, 2026
Reply from ROCCABOX
Thank you for taking the time to leave your feedback. 💗
We’re sorry to hear the box didn’t meet your expectations. Our mystery boxes are designed to include a mix of product sizes and brands, with the advertised value based on the brands’ official RRPs, however we completely understand that the box still needs to *feel* worthwhile when received.
We appreciate your comments regarding product sizing and perceived value, and your feedback has been shared with our team as we continue reviewing and improving the overall Mystery Box experience. 🎀
Reply from ROCCABOX
Thank you so much for the 5 stars! 💗
We’re so glad your first ROCCABOX beauty box was a fab experience 😊
Thanks for the lovely feedback, and we hope this is just the start of many more boxes you’ll love! 🎀
A nice thing through the door
Two products were great. Lotions very good but not for me, but fab as gifts/raffle prizes
May 9, 2026
Reply from ROCCABOX
Thank you so much for this amazing 5-star review! 💗
We absolutely love your “quadruple whammy of brilliant” description 😊 That’s exactly what we hope ROCCABOX brings — the excitement of unboxing, discovering new brands and ingredients, restocking favourites, and sharing products with others.
Thank you for the lovely feedback and for being part of the ROCCABOX community — we can’t wait to keep surprising you every month! 🎀
I paid for a mystery box through Sky…
I paid for a mystery box through Sky VIP whch suppossed to have products to the value of £200 yet all i received were a few tester products and an eye shadow palette. Very disappointing
May 9, 2026
Reply from ROCCABOX
Thank you for taking the time to leave your feedback. 💗
We’re sorry to hear the Sky VIP Mystery Box didn’t meet your expectations. The advertised value is based on the brands’ official RRPs, however we completely understand that the box still needs to *feel* worthwhile and exciting when received.
Our mystery boxes are designed to include a mix of product sizes and brands to encourage discovery, but we appreciate that the selection you received felt disappointing for you. Your feedback regarding both the product mix and perceived value has been shared with our team as we continue reviewing and improving these boxes. 🎀
Disappointed.
Mystery box via Sky VIP. Absolutely awful and wish I hadn’t bothered. Never heard of most of it apart from Rodial (a smidgeon 2g of blusher in a minuscule bottle) and I was in the beauty industry for 30 years working for premium companies. Maybe I was just unlucky with my Mystery box but it wasn’t worth the money and I saw some of it on selling sites for a couple of pounds. I frequently buy beauty boxes as I love them, so I have realistic expectations but I was extremely underwhelmed. I think the selection and sizes could have been improved. Especially since it was an opportunity for the company to showcase their product to new potential customers. If I was tied in to any kind of subscription I’d be fuming and doing everything in my power to get out of it.
May 8, 2026
Reply from ROCCABOX
Thank you for taking the time to leave such detailed feedback. 💗
We’re really sorry to hear the Mystery Box didn’t meet your expectations, especially given your background and experience within the beauty industry. We completely understand why the product mix, sizes, and overall value perception felt disappointing for you.
Our mystery boxes are designed to include a mix of established and emerging brands, with advertised values based on official RRPs, but we appreciate that perceived value and brand recognition are just as important — particularly for customers already familiar with premium beauty products and beauty box subscriptions.
Your feedback regarding product selection, sample sizing, and the overall first impression has been shared with our team as we continue reviewing and improving the Mystery Box experience. Thank you again for your honest feedback. 🎀
I love getting a package and unboxing…
I love getting a package and unboxing it everymonth... I alo love being able to restock items that work and gift ones that dont. It's great because you are introduced to items and brands and ingredients that you otherwise wouldnt be. It's a quadruple whammy of brilliant.
April 3, 2026
Reply from ROCCABOX
Thank you so much for this amazing 5-star review! 💗
We absolutely love your “quadruple whammy of brilliant” description 😊 That’s exactly what we hope ROCCABOX brings — the excitement of unboxing, discovering new brands and ingredients, restocking favourites, and sharing products with others.
Thank you for the lovely feedback and for being part of the ROCCABOX community — we can’t wait to keep surprising you every month! 🎀
Reply from ROCCABOX
Thank you for the 4 stars! 💗
We’re really glad you enjoyed the varied selection and quality of the products, and it’s great to hear delivery was excellent too.
Thanks for the lovely feedback, and we hope your next ROCCABOX impresses you even more! 🎀
One of the best beauty boxes out there
One of the best beauty boxes out there. I love the range and the opportunity to try new brands and products
April 1, 2026
Reply from ROCCABOX
Thank you so much for the amazing 5-star review! 💗
We’re so happy to hear you rate ROCCABOX as one of the best beauty boxes out there — that really means a lot to us.
It’s great to know you’re enjoying the variety and the chance to discover new brands and products each month. Thanks for the lovely feedback and continued support! 🎀
Fantastic and worth every penny
May 7, 2026
Reply from ROCCABOX
Thank you so much for the 5 stars! 💗
We’re so glad you found your ROCCABOX fantastic and worth every penny — that’s exactly what we aim for with every box.
Thanks for the lovely feedback, and we hope to treat you again soon! 🎀
Great products
May 7, 2026
Reply from ROCCABOX
Thank you so much for the 5 stars! 💗
We’re so glad you loved the products — that’s exactly what we aim for with every ROCCABOX.
Thanks for the lovely feedback, and we hope to treat you again soon! 🎀
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