rocdoc.ie Reviews 

150
•
TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

All done in 90 seconds ! Very pleasant folks at airport. Great customer support from Kyrsty. Slight niggle ... they say "Not detected" instead of "negative" which might lead to confusion.... See more

Rated 5 out of 5 stars

For some reason I find the RocDoc website quite challenging when booking antigen tests. Without customer service I would be in big trouble getting through it. Kyrsty helped me on two occasions and she... See more

Rated 5 out of 5 stars

My experience of RocDoc has been excellent. I took my daughter to their test centre at Dublin airport on Monday evening and we had her results back by Tuesday lunchtime. I had lots of questions and... See more

Rated 1 out of 5 stars

The website is clunky at best, website is incredibly slow, was told it was down and I should try later again. Extremely frustrated trying to load additional travelers and then does not allow you to bo... See more

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4.5

Excellent

TrustScore 4.5 out of 5

150 reviews

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4.5

All reviews

(150)

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

covid testing booking help

I had several questions regarding the covid test booking and Emma helped me throughout the entire process. Very satisfied with the service and prompt response.

November 11, 2021
Unprompted review
Rated 5 out of 5 stars

All done in 90 seconds

All done in 90 seconds !

Very pleasant folks at airport.
Great customer support from Kyrsty.

Slight niggle ... they say "Not detected" instead of "negative" which might lead to confusion.

And their web experience is 5/10 really.

Don't let that take dissuade you ... these guys are way better than others in Dublin I've used.

November 11, 2021
Unprompted review
Rated 5 out of 5 stars

Very helpful chat function

I had to change the date and time of my test booking. I used the chat function and a customer service rep, Lyndsey, helped me to do so. Very fast response, she dealt with my query and was able to move the booking with no problem at all. Very efficient, friendly and helpful. Appreciated the help! Thanks Lyndsey!

November 10, 2021
Unprompted review
Rated 5 out of 5 stars

Excellent

Excellent. It all works very well. Customer service great! I messed up setting up my account but Emma sorted it out for me very quickly.

November 7, 2021
Unprompted review
Rated 5 out of 5 stars

Ella Saved my Flight!

Ella was excellent. I needed my test results but was unable to pull them from the website/account page. Ella came through in the clutch and was able to email me my results.

Thank you Ella!

November 6, 2021
Unprompted review

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