Rock My World Travel Reviews 389

TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Evaluating 78 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, knowledge, and attentiveness, making the booking process stress-free and enjoyable. Many people highlight the exceptional service, noting that the team listens to their needs and provides excellent suggestions, ensuring a perfect holiday experience. Reviewers appreciate the meticulous planning, from handling transfers and seat bookings to providing regular check-ins and even arranging special touches, which takes away all the hassle of organizing a trip. The communication is frequently described as clear, timely, and reassuring, making customers feel well looked after from start to finish. People often mention that they would not consider booking a holiday any other way now, expressing strong intentions to use the company again for future travels.

What people talk about most

Holidays

Consumers find holidays to be positive, with many reviewers reporting amazing and memorable experiences... See more

Staff

Users describe positive interactions with staff, consistently praising their professionalism, efficiency, and... See more

Service

Customers consistently note positive experiences with service, often highlighting the excellent communication... See more

Booking process

Clients share positive opinions on the booking process, with many expressing satisfaction and a desire to... See more

Customer service

Customers consistently report positive experiences with customer service, highlighting excellent... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Rock My World are absolutely brilliant. Isobel and the team have booked our holidays to Turkey for 4 years now and always get it right. From advice on the hotels to helping with acquiring special a... See more

Company replied

Rated 5 out of 5 stars

We hadn’t used a travel agent before but found the thought of booking a holiday with our toddler overwhelming given the choice of options. We contacted Isobel and were helped with some really great op... See more

Company replied

Rated 5 out of 5 stars

This was the first time I had used a company to book a holiday. Isobel and her staff listened to what we were looking for and selected a variety of options to suit our needs, they kept us informed at... See more

Company replied

Rated 5 out of 5 stars

We have booked several trips with Isobel at Rock my World. Every time she has been efficient in coming up with options, patient when we have taken time to consider our choices and has a very in depth... See more


Company details

  1. Travel Agency

Written by the company

Independent Travel Agency. ABTA Bonded & ATOL Protected.


Contact info

5.0

Excellent

TrustScore 5 out of 5

389 reviews

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Rated 5 out of 5 stars

Highly personalised, great experience.

Rock My World gave us a highly personalised service and no matter what we threw at them - hotel changes, itinerary changes etc, they were always very helpful and found us great options. They were always available to chat through details on phone, email or text. There were also much appreciated little touches during the process which we wouldn't have experienced through our usual travel research process of having hundreds of windows open looking for best holiday deals! Great stuff, thank you very much.

January 3, 2025
Unprompted review
Rock My World Travel logo

Reply from Rock My World Travel

Hi Christopher,

We are so pleased you enjoyed the flexibility and personal touches throughout your trip planning. It was great to work through the changes with you and find the right options each time without the need for hundreds of tabs open! Thank you for letting us take the stress out of it and make it an enjoyable experience from start to finish.

Thanks for booking with us,
The Rock My World Travel team

Rated 5 out of 5 stars

Fantastic holiday

RMWT answered my questions and were regularly in touch. I was very happy with my holiday and my experience dealing with RMWT.

December 4, 2024
Unprompted review
Rock My World Travel logo

Reply from Rock My World Travel

We are so pleased you enjoyed your holiday and that staying in touch along the way made things even easier. It was a pleasure to help with your plans.

Thanks for travelling with us,
The Rock My World Travel team

Rated 5 out of 5 stars

Amazing service for our magical trip to…

Amazing service for our magical trip to Lapland. HIGHLY RECOMMEND!!

December 4, 2024
Unprompted review
Rock My World Travel logo

Reply from Rock My World Travel

Lapland really is something special and we are so pleased we could help make your trip feel magical. Thank you for the recommendation.

Warm regards,
The Rock My World Travel team

Rated 5 out of 5 stars

Great experience booking our honeymoon…

Great experience booking our honeymoon through rockmyworld. Very helpful at every stage and great communication throughout. Gave us a great range of options when deciding where to go, also setup a honeymoon fund and arranged excursions for us in advance of the holiday. We both had the best time! Thank you.

November 11, 2024
Unprompted review
Rated 4 out of 5 stars

Lovely pool area and beautiful location but don’t visit Mallorca at the end of October!

Hotel pool area was great and nice to have a good beach a short walk away. The cove right beside the hotel was perfect for snorkelling in. Hotel was a nice size and not too busy. However, I would not recommend going to Mallorca at the end of October as it is the end of their season so a lot of restaurants and shops in the town were closed and it gave the place a bit of a weird, ghost town vibe.

October 25, 2024
Unprompted review
Rated 5 out of 5 stars

My holiday to Japan

Communications were excellent and staff very helpful. Opportunities to discuss the holiday were made available which is reassuring. Flights and tickets for train travel were all perfect. Over all the main thing was that I was able to concentrate on enjoying myself without worrying about travel logistics. A great holiday experience. Thank you!

October 16, 2024
Unprompted review
Rated 5 out of 5 stars

Thank you to the Rock my World team for…

Thank you to the Rock my World team for all your help! We had previously spent hours trying to find something suitable but with no luck. Not only did you meet the brief but came in under budget too.

October 13, 2024
Unprompted review
Rated 5 out of 5 stars

Great service

Good communication, very nice people always willing to help and accommodate our requests. We will use Rock My World Travel again in the future.

October 21, 2024
Unprompted review
Rated 5 out of 5 stars

Peace of mind holiday experience

Isobel and the team have always delivered and found the perfect family holiday for us. Even when we had a change of plan half way through, nothing was too much trouble and they made sure we were happy with everything before going ahead and helped to find us an alternative.

October 1, 2024
Unprompted review
Rated 5 out of 5 stars

Rock my world …. ROCK

Isobel and Leanne are amazing, nothing is ever too much bother for them - always reply in timely manner and happy answering my many questions.
I would recommend anyone to book through Rock My World- the service is excellent and will always give you a number of options, even when on your trip they are always contactable which is really reassuring when in another country.
They can also help with booking airport parking, trips etc.
they really take the hassle out of booking a holiday and make it such a stress free time.
Thank you again for all that you do

October 11, 2024
Unprompted review
Rated 5 out of 5 stars

All very well organised

All very well organised. Excellent service in the planning of this holiday. I was given good options to choose from, communication is good and all my questions were answered.

October 14, 2024
Unprompted review
Rated 5 out of 5 stars

Fab holiday to Italy!

We are just back from a fabulous holiday in Italy. The booking experience with RMW was so easy, we did change our minds a few times but this was not an issue and new options were given.The end result was fab. The hotel choices were perfect, they completely met our brief and allowed us to visit all the places we hoped. We were so well looked after and RMW were on hand to help at all times during the holiday. Will definitely use them again!

October 10, 2024
Unprompted review
Rated 5 out of 5 stars

Rock my world travel have well and truly rocked our world…

Rock my world travel have well and truly rocked our world. They have been so incredibly helpful, thoughtful and just plain awesome. We were looking to book a very last minute holiday and they came up trumps, they listened to what we were looking to do, were excellent at getting back to us and the day after I first got in touch we had a holiday booked. They made the whole thing seamless and reassured us when we explained we were travelling with a child with additional support needs. We had to travel from Edinburgh down to Manchester for the flights but rock my world were even able to book the airport parking for us. They messaged us to see if we had any questions before we left the UK and before we flew home again and have replied promptly to everything we asked. Such a brilliant personal service. It was a bit like having your super knowledgeable mate book your holiday and be there for you cheering you on to have a great holiday.
I would 100% recommend RMW travel, they are all superstars!

October 20, 2024
Unprompted review

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