Rock My World Travel Reviews 390

TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Evaluating 78 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, knowledge, and attentiveness, making the booking process stress-free and enjoyable. Many people highlight the exceptional service, noting that the team listens to their needs and provides excellent suggestions, ensuring a perfect holiday experience. Reviewers appreciate the meticulous planning, from handling transfers and seat bookings to providing regular check-ins and even arranging special touches, which takes away all the hassle of organizing a trip. The communication is frequently described as clear, timely, and reassuring, making customers feel well looked after from start to finish. People often mention that they would not consider booking a holiday any other way now, expressing strong intentions to use the company again for future travels.

What people talk about most

Holidays

Consumers find holidays to be positive, with many reviewers reporting amazing and memorable experiences... See more

Staff

Users describe positive interactions with staff, consistently praising their professionalism, efficiency, and... See more

Service

Customers consistently note positive experiences with service, often highlighting the excellent communication... See more

Booking process

Clients share positive opinions on the booking process, with many expressing satisfaction and a desire to... See more

Customer service

Customers consistently report positive experiences with customer service, highlighting excellent... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Rock My World are absolutely brilliant. Isobel and the team have booked our holidays to Turkey for 4 years now and always get it right. From advice on the hotels to helping with acquiring special a... See more

Company replied

Rated 5 out of 5 stars

We hadn’t used a travel agent before but found the thought of booking a holiday with our toddler overwhelming given the choice of options. We contacted Isobel and were helped with some really great op... See more

Company replied

Rated 5 out of 5 stars

This was the first time I had used a company to book a holiday. Isobel and her staff listened to what we were looking for and selected a variety of options to suit our needs, they kept us informed at... See more

Company replied

Rated 5 out of 5 stars

We have booked several trips with Isobel at Rock my World. Every time she has been efficient in coming up with options, patient when we have taken time to consider our choices and has a very in depth... See more


Company details

  1. Travel Agency

Written by the company

Independent Travel Agency. ABTA Bonded & ATOL Protected.


Contact info

5.0

Excellent

TrustScore 5 out of 5

390 reviews

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1-star

No history of asking for reviews

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Rated 5 out of 5 stars

Excellent travel team

Brilliant personalised service and excellent customer service. Thank you for arranging and coordinating our amazing holiday.

July 15, 2024
Unprompted review
Rated 5 out of 5 stars

Another fantastic holiday!

Another fantastic holiday booked with Rock My World! I don't go anywhere else these days. Their experience and expertise in supporting you and ensuring you find exactly what you are after from your holiday is second to none. A great team, always there if you need them and a pleasure to deal with. Cannot recommend highly enough!

July 13, 2024
Unprompted review
Rated 5 out of 5 stars

Rock My World Travel got us a great…

Rock My World Travel got us a great rate for our recent holiday to Mauritius. The service we received was fantastic and every question we had answered in a timely fashion. It was lovely to receive a travel wallet with our paperwork in it and a little gift for my daughter. They made regular check-in's with us to make sure everything was o.k. I look forward to booking future trips with them.

June 30, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent Trip to New York

RMW Team organised a brilliant week for my daughter and I to New York. From the initial email to Mark at start of the year we had options and prices and booked within a couple of weeks. All our requests were met as well as additional extra of the Summit 1 experience which started our week off brilliantly. The flights were great no delays, no issues. The Hotel which RMW recommended was perfectly placed for us, our room had EPIC views up to Central Park, 6th Avenue and 54th Street a corner room with a view which was one of my requests which was delivered and had me doing a happy dance as we entered our room. A super level of communication from RMW on the run up to our holiday as well as checking in with us whilst in New York which was much appreciated. Highly recommend Mark, Isobel, Leanne and Team Rock My World. We will be booking with them again.

July 6, 2024
Unprompted review
Rated 5 out of 5 stars

Fabulous trip to Mauritius

The RMW team organised my fab 50th treat family trip to Mauritius, from advice on the destination to answering any questions before and during the trip - they were the best 😊

June 30, 2024
Unprompted review
Rated 5 out of 5 stars

Another fantastic holiday

Another fantastic holiday arranged for us by Isobel and the team. Communication before booking, during booking and during the holiday was fantastic and they always reply to any emails or messages very promptly. Would highly recommend using RMW Travel.

July 6, 2024
Unprompted review
Rated 5 out of 5 stars

The team (as ever) could not have been…

The team (as ever) could not have been more helpful or attentive, from the planning stages to the end of the holiday. I'm a single mum taking my kids away and it's incredibly reassuring to have the support and back up of Isobel and all the team. I would highly recommend.

July 6, 2024
Unprompted review
Rated 5 out of 5 stars

Another fabulous holiday

Another fabulous holiday organised by Rock My World. We wouldn’t hesitate to trust them with our next holiday. They made everything smooth and straightforward from start to finish. Couldn’t recommend them highly enough!

June 29, 2024
Unprompted review
Rated 5 out of 5 stars

Egypt 🇪🇬

We had a wonderful holiday in Egypt. Rock My World Travel found us the perfect holiday in Egypt and they recommended a tour company to use so that we could visit the Pyramids and do some snorkeling in the Red Sea. The tour company was very good and alot cheaper than the Tui tours. Thanks for a wonderful holiday Rock My World!!

July 2, 2024
Unprompted review
Rated 5 out of 5 stars

Fabulous Personal Service

I have never used a travel agent before but this was a big holiday and Rock My World had been recommended
This is a fabulous concierge service by people who really care about what they do. Isobel spoke to me several times before putting together the perfect package and itinerary
She really knew about Canada
The support before the holiday and whilst we were away was constant and personal
We got a quick reply if we reached out and it was the most stress free trip I have ever had.
Highly recommend!

June 24, 2024
Unprompted review
Rated 5 out of 5 stars

Rock My World Travel are an excellent company

The service provided by everyone at Rock my world travel has been excellent. Regular emails when needed and clear responses given to the many queries we had. Would definitely recommend the company, and have already, to others as knowing that there are a team of people to turn to, who are experts in travel, makes the process of booking and going on holiday so much more pleasant. The holiday identified for us by Rock my world travel was absolutely spot on as it met all the criteria that we had. Fantastic…..thank you!

June 29, 2024
Unprompted review
Rated 5 out of 5 stars

Top service with lots of helpful advice

Rock my world were great from start to finish, so helpful with finding us the right cruise,nothing was to much trouble from start to finish, the cruise they advised us on was great for us and the route was exactly what i was looking for, each island was just beautiful. If we needed help with anything we got a quick response and nothing is to much trouble. I have booked many a holiday with them and will continue to do so as the service is exceptional. Great work RMW.....as always 10/10 service :)

June 29, 2024
Unprompted review

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