Roman Spas - Luxury Hot Tubs & Swim Spas Reviews 226

Excellent customer service and product.
Thoroughly enjoying the holiday in a hot tub all year round. Totally recommend Roman spas to everyone! Don't hesitate, just buy it, you'll love it!

Great service, delivery team were outstanding , product was as advertised, good quality , I’d recommend this company without hesitation

Excellent process from start to finish.
We even got the hot tub delivered with in 2 days.

Amazing service from roman spas...couldn't do enough for us from start to finish...100% recommended by the Howard's family...our beautiful hot tub is just what we asked for and just in time for Christmas thankyou so much for everything x

Nalam on reception Very helpful. Knew just what I needed for my severely disabled son. Didn’t mind answering my hundreds of questions!! Delivery guys lovely too went through everything with me after setting it up. Son and rest of family enjoying hot tub . Value for money. Would recommend to friends etc 👍 love it.

Fabulous service from the moment we entered the showroom. Delivery in 3 days of visit. Great guys delivering and the customer service in the showroom was amazing 🤩 thank you!

From the moment we decided to go for a Hot Tub from Roman Spas to the day of delivery and installation We cannot fault the team. NALAM was always at the end of the phone for any queries or advice and the install team were brilliant. Would recommend Roman Spas to anyone looking to buy.

Roman spa are very professional and answered all my questions and queries I had not matter what time of day it was.And the man that came to install it was really helpful and took timeout to sort everything out with a few more questions answered. I would recommend this company to anybody everything was on time and date stated.

Unit is great... I understand the item is heavy but need to find a way to 'drop' the tub onto its base better... the drop disconnected one of the pumps and one of the lights. Both easily fixed but still.
Overall great product and service. Would buy again.

Absolutely over the moon with the whole process of purchasing my Atlantis hot tub! Nalam helped make sure I chose the perfect one to suit my needs. The delivery and installation team were really friendly and answered all my questions. Nalam even gave me a crash course on getting the chemicals right via WhatsApp! Now I can just enjoy the amazing experience of the Atlantis and feel all my stress just melt away! I would highly recommend Roman Spas to anyone! ❤️🥰❤️

Great product and fantastic service from ordering to delivery and beyond. Any questions or queries Nalam always friendly and willing to help
Alex & Ben delivered and set our tub up very helpful friendly guys
Thank you 😊 all

Fantastic service from start to finish.
No pressure sales just great information from start.
Thank you Nalam for all your help and Ben and Alex for professional installation.
Would highly recommend Roman Spas to everyone.

Excellent from start to finish

Fantastic service from start to finish was really happy to have come across this site would recommend company nothing was too much trouble they even help me to remove my fence and put it back they were lovely very helpful. Thank you Nalam really happy with my hot tub.

In love with our hot tub, and so pleased with our purchase. Any questions or stresses wether big or small were sorted by the lovely kind and patient Nalam.

From the start of the order to delivery first class,Nalam and the team have this off to a T, fully understood that durring this new norm that we are living in things are delayed Nalam and Roman spas kept us fully updated The installation was first class Alex and Adam big thanks, will without hesitation recomend roman spa to all friends and family

Had our hot tub a few months now, absolutely loving it! 😍
Roman Spas are just brilliant from start to finish. Nalam is so responsive and nothing is too much trouble. Delivery was very delayed due to shipping issues but everywhere is in the same boat (no pun intended!).
Delivery guys on the day were fabulous, checked everything at every stage to make sure we were happy with position etc and ran through some key stuff before they left. Had a very minor issue but an engineer came and sorted it quickly.
Definitely recommend Roman Spas and love seeing all their happy customers on Instagram.
Thank you 🤩 🥰

Great sales and service. Wasn’t too keen on the ‘drop’ to the concrete floor (even if it was cushioned) and subsequent leak but once tightened again it was great. Good design, price and service. Would recommend.