Roofcare Reviews 

78
TrustScore 4.5 out of 5

4.3

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Rated 5 out of 5 stars

Ultimate roof care.Great service. Arrived a day early to assess the problem. Not raining today, but the garage roof was wet from overnight rain. He filled the damaged area with foam but will need to r... See more

Rated 4 out of 5 stars

Roof looks really good. We had to call them a few times more than we would have liked to check on dates and progress but mostly very easy to deal with. Some initial issues with cleaning up the roof sl... See more

Rated 3 out of 5 stars

I am very happy with my new roof. The area of concern is around poor communication from Roofcare. It meant I was the one having to try to get answers around when the job would start, why some parts of... See more

Rated 4 out of 5 stars

Workmanship and professionalism of the guys who did the work was very good. They kept us well-informed of what they were doing and how long it would take. The only area of improvement would be in th... See more

Company details

  1. Construction & Manufacturing

Written by the company

Roofcare Ltd is Auckland’s leading NZ owned and operated roof Restoration and Re-roof company servicing Auckland wide for over 20 years.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

78 reviews

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4.3

All reviews

(78)

1 review in the last 12 months

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Rated 5 out of 5 stars

A wonderful team!

Thank you Roofcare team, for doing a wonderful job at my property! You have a truly professional team. Shaun from sales has been great with his communication and really helpful. Shaun gave excellent advice - combining the exterior painting and roof work at the same time, so as to keep the scaffolding costs down. Thank you so much. Jacob who did the water blasting and painting is really good to deal with, and did a great job, so did Wayne who came for the follow up. You have a very good system where the manager inspects and signs off the work at the end. I initially thought that your work will be overpriced, but the reality was different, it was reasonable, and good value. The most important thing for me was your team - really helpful, including the scaffolding people, please pass on my thanks to them. I will certainly recommend you to my contacts, in fact I just had an enquiry and am forwarding your details. Keep up the great work team!

October 22, 2020
Unprompted review
Rated 5 out of 5 stars

complete roof restoration

Great job done, thanks to the scaffolding boys, Andrew and Dan who were amazing and just the loveliest guys. To Shaun and Kelly who were on the ball, a faultless job. Can not speak highly enough of this team, highly recommended, thanks guys.

October 18, 2020
Unprompted review
Rated 5 out of 5 stars

Great service

Great service, the roof needed a bit of extra work which was no problem.

They cleaned the neighbours deck which got some dirt on it from the cleaning of our roof.

Freindly team and good follow-up.

October 15, 2020
Unprompted review
Rated 5 out of 5 stars

Great Job!

Job was of a high standard, whole process was reassuring due to the excellent service, expert workers and good communication. We are very happy with the work.

July 8, 2020
Unprompted review
Rated 3 out of 5 stars

I am very happy with my new roof but ...

I am very happy with my new roof. The area of concern is around poor communication from Roofcare. It meant I was the one having to try to get answers around when the job would start, why some parts of the job hadn't been done and when it was all going to be completely finished. I wasn't sure who my point of contact should be and no one was keeping in touch informing me of progress with getting the job to its finishing point.

June 20, 2020
Unprompted review
Rated 5 out of 5 stars

Roofcare were amazing

Roofcare were amazing! We were due for a reroof right when our country went into lockdown. The moment we were told the country could move to Level 3 Roofcare were on the phone making sure they could get started on our job. They were very efficient and got the job quickly. The men were respectful of the new standards - social distancing etc. We are extremely happy with our new roof and would definitely recommend anyone wanting to get their roof sorted through Roofcare.

June 3, 2020
Unprompted review
Rated 5 out of 5 stars

Our big roof was given the extra…

Our big roof was given the extra special attention it required by your very experienced and well qualified workmen. Faulty tiles were replaced, the roof cleaned and resurfaced before painting was carried out and then a final coat of chemical spray. We were lucky to have lovely fine weather for this big job, with the result it looks amazing - like a new roof. Many thanks to a great team.

Pam and Alan Willy

June 1, 2020
Unprompted review
Rated 5 out of 5 stars

I am very very pleased with the job…

I am very very pleased with the job well performed.
The guys worked together as a real well organised
Team.
The site afterwards was left very tidy.
I would Not hesitate to recommend the Roofcare team
To anyone needing roof maintenance.

March 16, 2020
Unprompted review
Rated 2 out of 5 stars

Work that was done was great but the…

Work that was done was great but the aftersales was awful still waiting for someone to get back to me for a leaking roof

February 17, 2020
Unprompted review
Roofcare logo

Reply from Roofcare

Could you please contact us on 09 571 0227 or email roofcare@xtra.co.nz so we can look in to this for you please as we can not find any work done for you in our system. Thank you.

Rated 5 out of 5 stars

Totally satisfied by great job completed....

Thank you, Roofcare, and your charming, professional tradesmen, for an excellent finish to our old tile roof.
Couldn't have asked for better service, and at what is on reflection, an excellent price. Absolutely no hesitation in recommending to anyone requiring this skill set, and all done with a smile!

November 6, 2019
Unprompted review
Rated 5 out of 5 stars

wow.

wow.. estimated start time was bang on. that was such a great experience. goods arrived promptly and work started the next day. still can't believe the roof was done in ONE DAY. well done

May 28, 2019
Unprompted review
Rated 4 out of 5 stars

Workmanship and professionalism of the…

Workmanship and professionalism of the guys who did the work was very good.
They kept us well-informed of what they were doing and how long it would take.
The only area of improvement would be in the communication of when things would get started - got a couple of different dates which were both missed - but happy with the end result.

May 13, 2019
Unprompted review
Rated 5 out of 5 stars

Good price

Good price
Job done as quoted
Friendly professional staff
Would recommend RoofCare to others

March 27, 2019
Unprompted review

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