Roofcare Reviews 

78
TrustScore 4.5 out of 5

4.3

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Rated 5 out of 5 stars

Ultimate roof care.Great service. Arrived a day early to assess the problem. Not raining today, but the garage roof was wet from overnight rain. He filled the damaged area with foam but will need to r... See more

Rated 4 out of 5 stars

Roof looks really good. We had to call them a few times more than we would have liked to check on dates and progress but mostly very easy to deal with. Some initial issues with cleaning up the roof sl... See more

Rated 3 out of 5 stars

I am very happy with my new roof. The area of concern is around poor communication from Roofcare. It meant I was the one having to try to get answers around when the job would start, why some parts of... See more

Rated 4 out of 5 stars

Workmanship and professionalism of the guys who did the work was very good. They kept us well-informed of what they were doing and how long it would take. The only area of improvement would be in th... See more

Company details

  1. Construction & Manufacturing

Written by the company

Roofcare Ltd is Auckland’s leading NZ owned and operated roof Restoration and Re-roof company servicing Auckland wide for over 20 years.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

78 reviews

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4.3

All reviews

(78)

1 review in the last 12 months

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Rated 5 out of 5 stars

we have just had a full restoration of…

we have just had a full restoration of our concrete tile roof and were extremely pleased with the service we received.they kept us informed on every stage of the work.we would highly recommend roofcare to everyone,great job

March 10, 2019
Unprompted review
Rated 5 out of 5 stars

First class restoration.

Our concrete tile roof has just had a full restoration by Roofcare and it looks great. The service from Sales Manager Shaun was 1st class and Daniel and his team who completed the job were polite and very professional throughout. Great job guys and thanks. Highly recommended.

January 29, 2019
Unprompted review
Rated 5 out of 5 stars

Roofcare are extremely professional

Roofcare are extremely professional, high quality tradesmen. They communicated well, were polite, tidy and probably the best tradesmen we have dealt with. They have done a great roofing job. We are very pleased with all steps of the process from initial inspection and quote through to completion. We have no hesitation in recommending this company and the people who work for it.

January 22, 2019
Unprompted review
Rated 5 out of 5 stars

Had a great experience with this company.

Had a great experience with this company they did an excellent job all done I one day even recommending that I needed insulation which I also got them to install. Very good workers they cleaned up the mess just a great experience would totally recommend this company thanks so much.

December 22, 2018
Unprompted review
Rated 4 out of 5 stars

Yes I would use Roofcare again and…

Yes I would use Roofcare again and recommend their services. Once the job started we were kept informed of the progress of our job. The staff were very friendly and approachable. They were safety conscious and met our H & S site requirements. They were clean and tidy, and the property was left tidy after each days work. During the start of the job they came back when it rained to ensure our property was kept watertight. Improvements: Would have been five stars, but unfortunately they were very very busy and took a considerable length of time to start the job after the deposit was paid. I don't feel we were kept informed of the continual delays to the commencement of the project as we could have been. Otherwise very easy to deal with.

November 7, 2018
Unprompted review
Rated 5 out of 5 stars

Complete Professionals from start to finish.

We had an excellent experience with Roofcare. They were very professional, kept us informed and did a very thorough job. Communication was great, and although there was a bit of a delay in the work actually starting, we put that down to ongoing stormy weather in Auckland. We would not hesitate to recommend Roofcare.

June 25, 2018
Unprompted review
Rated 5 out of 5 stars

We had a great experience with…

We had a great experience with Roofcare, they used top quality products, very efficient, left everything tidy. I also liked the fact everything was under one umbrella eg. i didn't have to find my own builder where this was required. Everything was double checked once completed, by the Boss and it was a Very friendly Team, I wouldn't hesitate to recommend them.

May 31, 2018
Unprompted review
Rated 5 out of 5 stars

I found Roofcare an excellent and very…

I found Roofcare an excellent and very professional company to deal with,Shaun did a quote and explained everything about the job,which they carried out to the letter,The staff were very friendly and did a great job,left the site clean and tidy,highly recommend this company

May 29, 2018
Unprompted review
Rated 5 out of 5 stars

Great job

Great job. They were very professional and friendly. We were not 'bothered'
with little issues... They got on with the job and left it lovely and tidy. A great stress free experience.

April 15, 2018
Unprompted review
Rated 4 out of 5 stars

Roof looks really good

Roof looks really good. We had to call them a few times more than we would have liked to check on dates and progress but mostly very easy to deal with. Some initial issues with cleaning up the roof slurry off decks and windows that was created when the roof was cleaned prior to painting were rectified satisfactorily. Some concerns re some of the roof edges painting were put right when Kelly (MD) came to view the work. Very appreciative of his efforts and now very pleased with the final result.

March 5, 2018
Unprompted review
Rated 5 out of 5 stars

Pleasant experience from the moment we got in contact.

Pleasant experience from the moment first made contact. Prompt appointment was arranged with a knowledgeable Sales Person, who guided us with the process of getting our Roof restored and leak fixed. The whole team was very pleasant to deal with and kept us informed of every stage of work that was carried out on particular days. Have to say that the whole process was turnedaround in a very timely manner, that was suitable for us as the roof had been leaking for quite a while. One of the very few roofing companies that actually turned up for an appointment and could start the work within a short space of time. Overall, very happy with each of the process done to restore our roof. Would thoroughly recommend Roofcare Ltd.

Hillsborough, Auckland.

February 28, 2018
Unprompted review
Rated 5 out of 5 stars

trust worthy and Great job

gave an honest opinion of the roof, detailed what would be done in the quote, listened to what we wanted, the roof color wasnt a complete match so they matched the roof colour to the existing color as close as possible making an all new mix, set up and pull down leaving no mess or damage, even cleaned the gutters out, Kelly came around for a final inspection, very happy getting good comments, thank you for your great service,

February 23, 2018
Unprompted review
Rated 5 out of 5 stars

Kelly and the team were awesome

Kelly and the team were awesome - they were open and honest with their pricing and helpful with all my queries. They kept me in the loop with regard timing and the installation itself was quick, painless and very tidy.

January 10, 2018
Unprompted review
Rated 5 out of 5 stars

Reroof and Insulation Job by the Roofcare team

The Roofcare team did an outstanding job with the reroofing and insulating of my home. The job was technically demanding due to 1970's architectural design, but the Roofcare team always found solutions to each issue, discussed them with me and created a custom designed new roof that looks great. I also appreciated the good communication and teamwork and attention to detail in all work areas. The site was left tidy and all rubbish removed and a final inspection completed by the Managing Director. Many thanks.
Katie Mouat

November 8, 2017
Unprompted review
Rated 5 out of 5 stars

Right on the onset with my …

Right on the onset with my communications with Roofcare, I have had pleasant and courteous talks with them with reference to our roof situation. I am more than happy with the results and quotes and would not hesitate to recommend them to other people who wish to have their roof restored. They have given me peace of mind with their recommendations to the project.

September 29, 2017
Unprompted review
Rated 5 out of 5 stars

Great Job!

I spent about 1 month searching for a company to restore my Concrete Roof Tiles. After getting 5 quotes we went with Roofcare and were extremely pleased with the end result. Right from the first meeting they supplied us with lots of info including:
Paint swatches.
How many tiles needed replacing/cracked etc.
A list of addresses of roofs they had done in last 5 years.
A clear timeline of the job.
The different processes/workflow to complete the job.
A 10 year guarantee.
The Scaffolding was quickly erected with no damage to our home.
The Roofcare team were very courteous and went above and beyond to complete the job in good time.

After job was completed a manager came around and inspected the roof.

Great Job. Highly recommended.

September 18, 2017
Unprompted review
Rated 5 out of 5 stars

They simply are the best in the …

They simply are the best in the business, highly recommend and would be happy to answer any further questions.

The team are very professional and consider everything you need in your investment decision.

Roofcare are brilliant.

June 26, 2017
Unprompted review
Rated 4 out of 5 stars

Straightforward and good job

Good people, nice to deal with, roof looks great and follow up checks and bad weather have tested it out! . We had to call them a few times more than I would have liked to check on dates and progress but mostly very easy to deal with and their price was middle of the quotes we got.

March 28, 2017
Unprompted review

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