I had a great experience with Roomia Storage Truganina. The facility is clean, secure, well maintained and very convenient to access. A special shoutout to Kim for the exceptional customer service. K... See more
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Excellent staff. Easy access to storage unit outside of office operating hours. Clean storage spaces. Trolleys on site to use, and they offer their moving Van to customers for free with a $400 cash bo... See more
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Kim and Jeff have been great . Professional, polite , pleasant and really helpful to ensure the move into storage has been as smooth as possible The Truganina facility is ideal and definitely well m... See more
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I went on a two-month holiday and chose Roomia to store my belongings. From the reception, I was welcomed in a very friendly manner and had a great conversation while booking. Even while I was ov... See more
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Company details
- Self-Storage Facility
- Automobile Storage Facility
- Moving Supply Store
- Packaging Supply Store
- RV Storage Facility
- Storage Facility
About Roomia Self Storage - Truganina
Written by the company
When life changes, a little room to breathe can make a big difference, and that’s why we exist. No matter how big or small the change, with a range of storage sizes available, Roomia is your place to create space.
At Roomia, we know there’s no one-size-fits-all approach to storage, which is why we’ve created facilities that are secure, flexible and as individual as your needs.
Our goal is to make your life Roomia, one storage unit at a time.
Make your life Roomia.
Written by the company
- Is ‘Roomia’ a real word? No. But we’re claiming it!
- It’s the feeling of room, open space, and a new lease on life. So yes, we make life Roomia.
- The Roomia Difference
- Service
- Storage doesn't start with our space,it starts with your items. We take the time to provide the facilities, service and understanding to create the space you need.
- Security
- Through cutting-edge alarm systems, lighting, and the latest in security measures, we are able to offer peace of mind knowing your items are safe and secure.
- Understanding
- You always have a real person to talk to. We’re here to give in-person advice, support and assistance to new and experienced storers.
Contact info
477 Dohertys Rd,, 3029, Truganina, VIC, Australia
- 0389038830
4.7
Excellent
132 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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First time using storage
First time using storage, and its been a smooth, easy process because of Kim & Jeff, thank you. The most affordable storage unit in the West, the facilities are clean and tidy and easy to navigate. Highly recommend!!
April 28, 2025
Reply from Roomia Self Storage - Truganina
Hi Ria, we love hearing this—thank you! We’re so glad Kim and Jeff made your first storage experience a breeze. Clean, easy, and affordable is exactly what we aim for. Thanks for the recommendation and for choosing Roomia!
Reply from Roomia Self Storage - Truganina
Thank you for your feedback — we're genuinely sorry to hear that you felt this way. Our team always aims to communicate with kindness and respect, and we're disappointed to hear we may have missed the mark in your experience.
We've been unable to reach you but would be keen to better understand your experience, and welcome the chance to listen— please feel free to contact us directly via hello@roomia.com.au
Staff is very helpful and helped me…
Staff is very helpful and helped me with my first time using storage.
April 11, 2025
Reply from Roomia Self Storage - Truganina
Thanks for the lovely feedback! We're so glad our team could guide you through your first storage experience. Welcome to Roomia!
Reply from Roomia Self Storage - Truganina
Thanks so much! We’re always here to help and really appreciate your kind words.
Reply from Roomia Self Storage - Truganina
Thanks so much! We're lucky to have Kim on the team—she’s always happy to help and make the process easy. Appreciate your feedback!
I needed emergency storage at short notice
I needed storage in an emergency situation.
One enquiry via their Web pages and the very lovely and helpful Kim calked and explained the process, recommended the size I'd need and even told me there was access to a big van.
The price was very reasonable. I expected it to xmcost much more.
The unit was clean and accessible, even though it was on the second level.
They had everything I needed, as in trolleys, boxes and locks etc, to make the move as easy as it could be. (Although, moving is always a pain, right)
As much as I hated the actual process of moving, it was reassuring to know my belongings are safely stored until I find a new place.
March 24, 2025
Reply from Roomia Self Storage - Truganina
Thanks so much, Debbie. We’re so glad Kim could step in during a stressful time and make everything a bit easier. Moving isn’t fun, but we’re thrilled to hear the team, facility, and little extras made a difference. Wishing you all the best with your next chapter.
Great staff and price
The staff at roomia make this place, along with the price the number 1 choice for storage.
March 24, 2025
Reply from Roomia Self Storage - Truganina
Thank you so much for your kind words. We're thrilled to hear that our team and pricing made us your top choice. We work hard to provide great value and friendly service, so your feedback truly means a lot to us.
Easy to navigate and set everything up…
Easy to navigate and set everything up for myself and the staff were very friendly and patient and helpful to work with!
March 10, 2025
Reply from Roomia Self Storage - Truganina
Appreciate the great review, Zane! We love making storage easy, and we're happy our team could help along the way. Let us know if you ever need anything!
Reply from Roomia Self Storage - Truganina
Appreciate the 5 stars, Nikolce! A secure, clean space with a helpful team—that’s what we’re all about. Thank you for choosing Roomia, we appreciate it.
Reply from Roomia Self Storage - Truganina
Thank you! We appreciate your feedback and are glad you had a great experience with us.
Kim thank you for your help.
Kim was very helpful and explained the procedure very clearly again to us.
January 14, 2025
Reply from Roomia Self Storage - Truganina
Thank you for your kind words! We're so glad Kim was able to assist you and make the process clear and stress-free. We'll be sure to pass along your appreciation to her! 😊
The best customer service i have ever…
The best customer service i have ever seen so far and her name is Carolina
December 27, 2024
Unprompted review
Reply from Roomia Self Storage - Truganina
Thank you for your amazing review! We’re thrilled Caroline provided the best customer service you’ve ever seen. We’ll make sure she hears this!
Ist start with a the customer service…
Ist start with a the customer service 10/10. Plus the service very helpful.
December 14, 2024
Reply from Roomia Self Storage - Truganina
Hi Holaifa,
Thank you so much for your kind words and the perfect 5-star rating! We're thrilled to hear our team provided you with 10/10 customer service and helpful support. — The Roomia Team
I can't access my storage
December 9, 2024
Reply from Roomia Self Storage - Truganina
Hi Jack,
We’re sorry for the inconvenience. It appears your access was denied due to an issue with our security checks. We’ve tried reaching out to assist, but haven’t heard back. Please contact us at 8903 8830 so we can resolve this promptly.
Super professional and helpful
Super professional and helpful
Facility very clean
Overall very impressive
December 7, 2024
Reply from Roomia Self Storage - Truganina
Thank you for your kind words. We're so pleased that you found our team professional and helpful and that the cleanliness of our facility impressed you.
Easy access
Once we figure out how to access the gate from the first time, everything went smoothly thereafter. Staff Carolyn is very pleasant and very helpful, explaining details regarding the storage.
November 30, 2024
Reply from Roomia Self Storage - Truganina
Thank you for sharing your experience! We’re so glad Carolyn could assist you and make everything smooth after your first visit. If you ever need anything else, we’re here to help.
Just awesome help from the ladies in…
Just awesome help from the ladies in the office. Great service and with a smile to. Thank U ladies in the office.
November 22, 2024
Reply from Roomia Self Storage - Truganina
Thank you for the kind words! We’re so happy the team could assist you with a smile. Your feedback means a lot to us, and we’ll be sure to pass on your thanks.
Beautiful customer service
Beautiful customer service, my service here was amazing thanks to Kim and Carolyn.
Will definitely recommend this storage company to family and friends.
November 12, 2024
Reply from Roomia Self Storage - Truganina
Hi Lama, thank you for your review! We’re so happy to hear that Kim and Carolyn provided such amazing service—they’re truly stars in our team. Thank you for recommending us to your family and friends.
Carolyn was excellent and very…
Carolyn was excellent and very friendly. She made the process quick and easy, I am very impressed. Would recommend to anyone! Thanks, Carolyn
October 28, 2024
Unprompted review
Reply from Roomia Self Storage - Truganina
Thank you Ayman for your feedback and review. We appreciate your recommendation!
Reply from Roomia Self Storage - Truganina
Thanks Wayne for the lovely feedback. We're happy to hear you had a friendly experience with us.
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