ROWDY BAGS UK Reviews 

916
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 76 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality of the products, particularly highlighting the beautiful, soft, and authentic leather, as well as the superb craftsmanship. Many people are delighted with their purchases, often describing them as well-made, durable, and elegant, with some even planning future acquisitions. The delivery service is frequently noted for being quick and efficient, keeping customers updated throughout the process. Reviewers also commend the excellent and friendly customer service, with staff going out of their way to ensure satisfaction and promptly resolving any issues. However, some customers also noted occasional issues with slow delivery times or initial product discrepancies, and a few experienced problems with zippers or an unexpected leather smell. A small portion of people were dissatisfied with customer service, mentioning extended deadlines or a need for improvement in handling concerns.

What people talk about most

Product

Reviewers highlight positive aspects of product, consistently praising the excellent quality and... See more

Quality

Reviewers mention positive feedback about quality, consistently praising the excellent craftsmanship and... See more

Delivery service

People report positive experiences with delivery service, often praising the quick and efficient delivery of... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting excellent support and... See more

Service

Consumers find service to be positive, with many reviewers describing it as great, efficient, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Hi Rory! I did a (one star) review yesterday indicating that I had not yet received the tote bag I ordered for my daughter for Christmas and I was very frustrated. Well, miracles do happen! :) It... See more

Rated 5 out of 5 stars

Ordered myself Cedar crossbody bag on the 6th January quick delivery 4days I’m so impressed it’s a lovely bag beautiful colour. It’s my birthday soon so I’m hoping I’ll get the maple crossbody. Tha... See more

Rated 5 out of 5 stars

Beautiful bag, lovely colour and very soft leather. Excellent quality and delivered quickly. Got mine lined and really love it. Not too heavy for everyday use and big enough for travel. Would definite... See more

Rated 5 out of 5 stars

Oh my gosh! I recieved my Rowdy bag yesterday and I am over the moon with it. I've been looking at these bags for such a long time, but I couldn't justify the cost. I've recently been told to be good... See more


Company details

  1. Handbags Shop
  2. Bag Shop
  3. Bags and Luggage Store

Written by the company

ROWDY offers a unique collection of practical leather bags that are handmade by our team of talented machinists. ROWDY bags are guaranteed for life.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

916 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 33% of negative reviews

Typically replies within 24 hours

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4.7

All reviews

(916)

66 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

A beautiful yet functional bag

My bag arrived quickly and efficiently. I was kept up to date by the company which was really nice.
I chose the Mountain Crossbody Bag which offers useful options of how to wear the bag with its detachable crossbody strap. The bag itself is a beautiful colour, great for summer or winter. Wonderful soft leather that feels as though it will just get better and better. It is so well made and it will be used often. A superbly crafted addition to my wardrobe for many years. Thank you I love it.

July 29, 2024
Rated 5 out of 5 stars

Best customer service ever!

Absolutely first class customer service. Rory responded to my email about fast shipping extremely quickly and went out of his way to ensure that I received my bag in time for my holiday. Couldn’t be more impressed!

July 22, 2024
Rated 4 out of 5 stars

Lovely bag

Lovely bag. Gorgeous leather. My only criticism is that the base could do with some reinforcement so that the bag can stand up rather than flopping in a heap. Also, the zip catches a little if it is unzipped to its full extent.

July 16, 2024

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