ROWDY BAGS UK Reviews 

912
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 73 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the beautiful products, highlighting the authentic, soft, and high-quality leather, as well as the superb craftsmanship and well-made designs. Many people appreciate the excellent customer service, describing it as friendly, supportive, and outstanding, with prompt and helpful responses. The delivery service is frequently noted for being quick and efficient, with items arriving swiftly and on time. However, some customers experienced slow delivery times, while others received products with different straps than advertised or found the leather color to be slightly darker than expected. A few people also mentioned issues with zippers getting stuck or an unusual smell from the leather, which they hoped would dissipate.

What people talk about most

Product

Consumers consistently express satisfaction with the product, highlighting its beautiful craftsmanship,... See more

Quality

Reviewers highlight positive aspects of quality, consistently praising the excellent craftsmanship and the... See more

Delivery service

Users describe positive interactions with delivery service, frequently praising prompt and quick delivery... See more

Customer service

Reviewers mention positive feedback about customer service, with many describing it as excellent, supportive,... See more

Service

Customers had positive experiences with service, with many reviewers expressing high satisfaction and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Hi Rory! I did a (one star) review yesterday indicating that I had not yet received the tote bag I ordered for my daughter for Christmas and I was very frustrated. Well, miracles do happen! :) It... See more

Rated 5 out of 5 stars

Ordered myself Cedar crossbody bag on the 6th January quick delivery 4days I’m so impressed it’s a lovely bag beautiful colour. It’s my birthday soon so I’m hoping I’ll get the maple crossbody. Tha... See more

Rated 5 out of 5 stars

Beautiful bag, lovely colour and very soft leather. Excellent quality and delivered quickly. Got mine lined and really love it. Not too heavy for everyday use and big enough for travel. Would definite... See more

Rated 5 out of 5 stars

Absolutely beautifully made, high quality bag! I got the large tote in Mountain for my 40th and I couldn't be happier with it. The lining is super soft and cottony. Honestly I'm already thinking abou... See more


Company details

  1. Handbags Shop
  2. Bag Shop
  3. Bags and Luggage Store

Written by the company

ROWDY offers a unique collection of practical leather bags that are handmade by our team of talented machinists. ROWDY bags are guaranteed for life.


Contact info

4.8

Excellent

TrustScore 5 out of 5

912 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 33% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(912)

63 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very helpful service

I decided not to keep the bag, but they were super-helpful and accommodating about returning it, so very happy with my experience all round.

September 24, 2024
Rated 5 out of 5 stars

Lovely bag at a great price

Lovely bag, well made and soft - I wanted a slouchy leather that looked a bit worn in, so this is great. Love the inside pocket. Received accurate tracking info and it came on time. Thinking about getting another bag in a different colour!

September 9, 2024
Rated 5 out of 5 stars

Loved my crossbody bag so much

Loved my crossbody bag so much, the quality was amazing so when looking for something a bit smaller i ordered the sling and i love it, just the right size, same quality, really pleased with both my purchases.

September 13, 2024
Unprompted review
Rated 5 out of 5 stars

Gorgeous

Gorgeous, great quality bag, absolutely love it. It's really well made and great value for money too. I also really like the ethics of the brand.

September 4, 2024
Rated 5 out of 5 stars

Very practical bag made of beautiful leather

My Rowdy bag arrived today. I spent a considerable time deciding whether or not to buy a bag that I'd never seen other than online. But I do like the simplicity and practicality of their designs as well as the company's ethical ethos. I am pleased to say that now that I am in possession of my bag it did not disappoint. Beautiful buttery soft leather and well made. The bag weighs lighter than I had expected but for me that is a good thing and I don't think this detracts from the quality. I am looking forward to using it on my travels as it will be perfect for taking on flights. I would most certainly buy a Rowdy bag again.

September 11, 2024
Unprompted review
Rated 5 out of 5 stars

Fantastic service and product

Fantastic! I made a mistake on my order and didn't put in the discount code needed; so I emailed afterward. The service on email was excellent and really efficient. My bag was delivered and I use it everyday I absolutely love it; the quality is great. Would definitely buy from them again.

March 20, 2024
Rated 5 out of 5 stars

A gem

I cannot recommend Rowdy Bags highly enough. The bag I purchased is beautiful; soft but sturdy leather, excellent stitching, and easy to use. Their customer service is superb; Rory was quick to respond, attentive, and very helpful. If I need another bag, I know where to go.

August 5, 2024

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look