Disgusting , poor quality products No contact phone number Tried to get out of giving me full refund. Customer service felt like a AI was replying to my emails. Not much Australian that I could f... See more
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We bought this hose which is clearly advertised as “UNBREAKABLE” for our elderly mother and within 5 months it had split in 3 places. Dealing with them is difficult and they refused a refund or repl... See more
I would give zero stars if possible. Dont waste your time & money on these cheap inferior quality items. Were faulty from the start, requested a refund, but they delayed continually. I returned items,... See more
I bought an “unbreakable” hose from this company in late December 2025. It was used less than once a week before it split and was unusable in June 2026 (less than 6 months). I contacted the company to... See more
Company details
Written by the company
We are dedicated to offer premium patio furniture at affordable prices for all types of outdoor living. This is the new website for the former www.royal-garden.co.uk website.
Contact info
MWH GmbH Member of Yotrio Group Office 4, Cumberland House 35 Park Row, NG1 6EE, Nottingham, United Kingdom
- 01158 717648
- orders.uk@mwhgmbh.de
- royal-garden.co.uk
No recent history of asking for reviews
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Hasn’t replied to negative reviews
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Great quality product
Great quality product; second to none! Have just bought 4 new chairs to match with existing garden furniture ....... which was purchased over 15 years ago, and still looks as good as the day we had it!! You get what you pay for in quality.
Exactly what I wanted delivered on time…
Exactly what I wanted delivered on time at a fair price
Would buy from this company again.
Great quality bench. Light and easy to move around. Really comfortable. Classic design will go with anything. Easy to clean.
Savoy garden furniture
Extremely pleased with the quality of the furniture and the service we received.
speedy and reliable
Very accommodating and prompt service with online purchases. Accessories range is limited for example no covers or tablecloths for patio sets which I found disappointing
Excellent service would recommend to…
Excellent service would recommend to anyone.
They have been really helpful as I ordered the wrong version of table my daughter wanted
They have been really helpful as I ordered the wrong table for my daughter who lives in Basingstoke and I live in the Isle of Wight
First class Company
First class Company. Excellent products and very fast delivery. Good packaging and instructions. Very easy to assemble.
Extremely happy with quality of table…
Extremely happy with quality of table and chairs
"Furniture facelift"
Needed new chair and table feet along with a new set of cushions for our garden furniture. Found Grant to be more than helpful and as one would expect, highly knowledgeable of his products which made the whole process extremely quick, painless and efficient. Unfortunately with this new facelift to our set we will not be back for a while but I would highly recommend to anyone looking for a quality garden set at affordable prices along with good aftersales experience to visit this site!
John
Great service
Great service. Very responsive and honoured a warranty (in a very timely manner) with no problems.
Exceptional service from Royal Garden …
Exceptional service from Royal Garden and their UK Sales Manager, Scott Barber.
I purchased a table and four chairs in 2002 and the hexagonal nuts on the table are beginning to rust. I emailed the company in the afternoon of Wednesday 27 September asking if replacements were available and received a reply within hours requesting product codes which I was able to supply.
Mr Barber confirmed the following day that they were checking stock with Germany and later that day confirmed availability and that a package would be sent to me. UBS confirmed a few hours later that a parcel was on its way and I received a full assembling set on Monday 2 October - FOC.
First class service all round.
website query
I had a question about one of the cushions, and got a full and accurate response virtually by return - and that on a Sunday.
I would recommend Royal-Garden for Garden/Patio furniture
I would recomment Royal-Garden for their garden/patio furniture which is well made and their 'elegance' set is particularly comfortable to sit in, with or without the cushion set.
Little touches, like the inclusion of a small pot of the paint the set is finished with, in case of scratches etc. in use are a bonus.
What especially makes this company stand out has been a recent contact with customer services: My set is not new and I managed to damage a leg to the table a couple of years ago. Customer services were able to locate a replacement leg AND courier it from Germany and F.o.C.
Amazing! Will be looking to buy again sometime.
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