Disgusting , poor quality products No contact phone number Tried to get out of giving me full refund. Customer service felt like a AI was replying to my emails. Not much Australian that I could f... See more
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We bought this hose which is clearly advertised as “UNBREAKABLE” for our elderly mother and within 5 months it had split in 3 places. Dealing with them is difficult and they refused a refund or repl... See more
I would give zero stars if possible. Dont waste your time & money on these cheap inferior quality items. Were faulty from the start, requested a refund, but they delayed continually. I returned items,... See more
I bought an “unbreakable” hose from this company in late December 2025. It was used less than once a week before it split and was unusable in June 2026 (less than 6 months). I contacted the company to... See more
Company details
Written by the company
We are dedicated to offer premium patio furniture at affordable prices for all types of outdoor living. This is the new website for the former www.royal-garden.co.uk website.
Contact info
MWH GmbH Member of Yotrio Group Office 4, Cumberland House 35 Park Row, NG1 6EE, Nottingham, United Kingdom
- 01158 717648
- orders.uk@mwhgmbh.de
- royal-garden.co.uk
1.3
Bad
197 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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See how their reviews and ratings are sourced, scored, and moderated.
Great quality garden set.
Great quality garden set.
Really pleased with it.
Items delivered less than 10 days after online order.
Not a scratch when delivered.
Took me 30-40 mins mins to build table and parasol.
June 18, 2020
Unprompted review
Quality products and service.
Easy ordering of required products. Arrived within the prescribed time period. Seemingly good quality and I was really pleased. Would recommend Royal Garden to anyone seeking their products.
June 16, 2020
Unprompted review
The garden seat pads are lovely.
June 14, 2020
Unprompted review
Fab Table
Great service and such a well made sturdy table, Just what I wanted.
June 14, 2020
Unprompted review
Excellent product and customer service
June 14, 2020
Unprompted review
Excellent service
Excellent service. Speedy delivery and very nice furniture. Very pleased all round
June 8, 2020
Unprompted review
Table and Chairs to match
We bought a table and chairs to complement the existing Royal Garden items purchased about 15 years ago. They are just what we wanted. Excellent help in ordering and the delivery was as promised. Well done
Brian and Susan
June 7, 2020
Unprompted review
Very happy with the purchase process…
Very happy with the purchase process and the garden furniture is lovely and good quality.
June 7, 2020
Unprompted review
Furniture looks great
Furniture looks great - even the substitute chairs. Delivered on a pallet - I quickly removed my order from the pallet but the driver refused to take it back ?!!!
June 6, 2020
Unprompted review
Got exactly what I expected
Goods came well packed. Cushions are lovely.
Delivery took exactly 10 working days - it does state this on their website because of Covid.
June 5, 2020
Unprompted review
Really good customer service when part…super customer service
Really good customer service when part of my order went missing. Super fast responses via email and prompt and complete replacements. Highly recommend ( good prices too!)
June 4, 2020
Unprompted review
Grant was very helpful
Grant was very helpful
Excellent service
Many thanks
Anne
June 1, 2020
Unprompted review
Good products
Good products, good service, hope they last as long as the last ones (10+ years)
June 1, 2020
Unprompted review
Great service
May 29, 2020
Unprompted review
Brilliant
Brilliant! Absolutely love it for comfort, design and looks. We are delighted and enjoying using it in the garden on every opportunity .. thoroughly recommend
May 21, 2020
Unprompted review
Easy to order on line although it looks…
Easy to order on line although it looks as if I have bought two sets of seat cushions instead of two seat cushions. Bit of a surprise.
Very nice cushions.
May 18, 2020
Unprompted review
Reply from Better Garden
Hi David,
Thanks for the positive review.
Can see there is a little bit of confusion on your order that we would be happy to resolve for you.
If you wanted to contact us please call on 01623 858982, we can then investigate the matter.
A great set
A really good outdoor furniture set, nice and comfy and great value for money. Delivery was all good and it was relatively easy for us to put the table together.
May 18, 2020
Unprompted review
Fantastic to deal with -HIGHLY RECOMMEND
May 11, 2020
Unprompted review
Had patio set outside all year round…
Had patio set outside all year round for over 10 years and still as new. Hence why bought coffee table now to match. Proof that you get what you pay for. Very happy.
May 7, 2020
Unprompted review
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