Royal Wolf, a United Rentals Company Reviews 316

TrustScore 4.5 out of 5

4.7

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See what reviewers are saying

Rated 5 out of 5 stars

They answered my initial online inquiry promptly. I'd dealt with Josh through the entire process. He sourced a container to my needs. The price was the best for what I was looking for. I had it deliv... See more

Rated 5 out of 5 stars

The container hire involved some complex freight logistics. Royal Wolf arranged everything and kept me updated on progress. The container arrived at its destination on time.

Rated 5 out of 5 stars

We've used Royal Wolf for many years and recently had a need for additional secure storage on our site. The perfect solution was a 20 foot, nearly new, security container delivered next day and pla... See more

Company replied

Rated 5 out of 5 stars

Afternoon, Even thou I knew a number of various employees in different offices in both New Zealand and Australia, I had the pleasure of dealing with James Norman, who was both professional and ver... See more

Company replied

Company details

  1. Container Supplier

Written by the company

With over 28 years of experience and 40 company-operated locations throughout Australia and New Zealand, Royalwolf is proud to be Australasia's largest shipping container hire, sales, or specialised modification provider. Our shipping containers are suitable for use in residential, commercial, and industrial applications and are trusted by customers New Zealand-wide for safe storage and transportation of goods. We continue expanding our diverse range of storage solutions with our exclusive award-winning Wolf Lock Safety Shipping Container and state-of-the-art self-storage facilities across New Zealand. Royal Wolf is a subsidiary of United Rentals, the world’s biggest equipment rental company. To learn more about our shipping container solutions, visit www.royalwolf.co.nz or call your local New Zealand team at 0800 266 824.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

316 reviews

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Rated 1 out of 5 stars

You lost our payment after we had…

You lost our payment after we had collected our purchase. Prior to which we had to prove we had paid. Kept sending us reminder emails. We phoned to notify you, you then kept emailing and phoned chasing payment and we again had to provide evidence we’d paid. You seem to have an entirely hopeless accounts system and lack communication.

March 19, 2021
Rated 5 out of 5 stars

Easy to deal with

Easy to deal with, cost effective and time efficient. The delivery driver was obliging and professional

All in all great company. I will use and recommend them again and again

February 23, 2021
Rated 5 out of 5 stars

(Andy) the Invercargill manager was…

(Andy) the Invercargill manager was most helpful, as we were living in Ch Ch at the time. She organised transport and provided storage until we were ready for possession.

January 13, 2021
Royal Wolf, a United Rentals Company logo

Reply from Royal Wolf, a United Rentals Company

Hi Brian - thank you so much for the wonderful review. Glad you had a great experience with our Invercargill team. Cheers RW

Rated 5 out of 5 stars

I received excellent service from royal…

I received excellent service from royal wolf, great communication from James Norman throughout ensured I received the best shipping container exactly how I wanted it to look and function. I love my container !
Also quick time line and I couldn’t be happier😃

January 13, 2021
Royal Wolf, a United Rentals Company logo

Reply from Royal Wolf, a United Rentals Company

Hi Jane - thank you so much for the wonderful review! Cheers RW

Rated 5 out of 5 stars

Very prompt and helpful service

Very prompt and helpful service, especially at a busy time of year. This was much appreciated.

January 12, 2021
Royal Wolf, a United Rentals Company logo

Reply from Royal Wolf, a United Rentals Company

Hi Job - great to hear you had a good experience with the team. Cheers RW

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