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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the staff's helpfulness, friendliness, and efficiency. Many people appreciate the prompt and reliable delivery and collection services, often noting that skips arrive on time and are collected without fuss. Consumers also frequently mention the competitive pricing, making the overall experience both professional and easy. The customer service is often described as exceptional, with reviewers commending the responsive and accommodating nature of the office staff and delivery teams. People are particularly impressed with the ease of arranging services and the clear communication provided throughout the process.

What people talk about most

Service

People report positive experiences with service, consistently praising the professionalism and efficiency.... See more

Staff

Reviewers highlight positive aspects of staff. Customers consistently praise the team for being responsive,... See more

Delivery service

Reviewers mention positive feedback about delivery service. Customers consistently praise the promptness and... See more

Price

Customers had positive experiences with price. Reviewers consistently praise the transparent and competitive... See more

Customer service

Customers consistently note positive experiences with customer service. Reviewers frequently praise the... See more

Based on these reviews

Rated 5 out of 5 stars

How nice to deal with a company that's responsive, friendly and helpful. Things you hope for but rarely experience these days. Doing a house clearance where our estimate of how much rubbish needed to... See more

Company replied

Rated 5 out of 5 stars

Hired skip for our refurb in Gravesend. Simple, fast booking, delivery the next day 7.30am! 6 yrd Skip stayed for 2-3 weeks, fast and reliable collection too. Prices are transparent, smashing service,... See more

Company replied

Rated 5 out of 5 stars

We ordered a skip for a house clearance online via RS Skips, came prompt as stated. Website easy to navigate and order thru. Communication via emails has been superb - polite, courteous and helpful... See more

Company replied

Rated 5 out of 5 stars

Chiplime Group have used RS Skips for numerous years and have never been let down by them. For a prompt, efficient. professional and friendly service they are your best bet. We would have no hesitat... See more

Company replied


Company details

  1. Waste Management Service
  2. Aggregate Supplier
  3. Garbage Collection Service
  4. Recycling Center
  5. Weigh Station

Information provided by various external sources

Call 0800 043 62 88 here for the Best Skip Hire Service in Kent, Domestic & Trade. Offices in Gravesend, Dartford and Medway Rochester


Contact info

4.9

Excellent

TrustScore 5 out of 5

152 reviews

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1-star

How this company uses Trustpilot

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Rated 1 out of 5 stars

Think carefully before using this firm’s services.

For anyone thinking of using this firm, look at the terms and conditions very closely before you decide whether to use them. They picked up a skip from my property, damaged the pavement outside and then claimed under their terms and conditions that they were not at all responsible for it. So I had to repair the damage myself. Disappointing customer service.

March 10, 2023
Unprompted review
R S Skips logo

Reply from R S Skips

In reply to your negative review, when you order a skip, whether it be with us at R S Skips or another company, of course you should read the terms and conditions. These are automatically emailed to the customer who has booked the skip. Regarding us not accepting responsibility for the damage caused, we can confirm that we have evidence showing that the correct procedure was carried out by our driver when collecting the skip. The skip was also placed where it was requested by your builder which is therefore at one's own risk.

Rated 5 out of 5 stars

Amazing service

Amazing service! And delivery guys are brilliant.

February 27, 2023
Unprompted review
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Reply from R S Skips

Thank you for your Business and kind words :)

Rated 5 out of 5 stars

Won't use any other firm....

I have continuously used RS Skips now for as long as I can remember. Always on time for drop off and pick up. Courteous drivers and polite office staff. Above all, they're fairly priced compared to some of the rip off merchants that are out there. I won't use anyone else. From a completely non-affiliated customer. Cheers guys

February 10, 2023
Unprompted review
Rated 5 out of 5 stars

My experience with R S Skips was…5 Stars!

My experience with R S Skips was nothing but positive. the staff are knowledgeable, friendly and provide a swift service due to their local links. My ask was a 12Y on road skip and they were able to get this next day. i would recommend this company & rate their service very highly.

November 5, 2022
Unprompted review
Rated 5 out of 5 stars

Five stars for those guys!

They are fantastic!
At the beginning, Jaz was really helpful when I couldn't find out who is the owner of the road. All sorted. Other companies just refused to put the skip on the road.
I really appreciate the contact via emails (booking).
Drivers always work around my time schedule (work, school runs etc) and they replace the skips really quickly (amazing skills, I bet they played tetris a lot in the past)

Totally recommend! Great service for reasonable price!

Thank you!

May 3, 2022
Unprompted review
Rated 5 out of 5 stars

The Drivers are very good and helpful …

The Drivers are vary good and helpful ,the company is is very understanding they allowed me to keep my skip overtime as was off the road and I became ill,my builder also became ill then disappeared,my new builder started finished the job then they took it ,thanks for being so understanding ,amazing service

April 15, 2022
Unprompted review
Rated 1 out of 5 stars

This company is horrendous have seen…

This company is horrendous have seen them burning waste onsite as a means of disposal. Their drivers travel at ridiculous speeds through residential areas. The owner has his kids running around the yard too if this is his understanding of H&S the drivers can’t be any better. Apparently a place to work if you want some cash in hand

July 2, 2021
Unprompted review
Rated 5 out of 5 stars

good to be back

have been using rs skips for years with no problem
decided to use local company big mistake
back with rs now other companies do not compare
drivers are great very helpful staff on phone always there to advise 10 out of 10 from me

June 15, 2021
Unprompted review
Rated 5 out of 5 stars

First time ordering a skip...

First time ordering a skip and RS Skips made the whole process really easy. The office staff were very polite and talked me through the pricing and delivery process. The skip arrived on the day in question and the driver was also very polite and professional ensuring that the positioning of the skip did not damage the drive. All paperwork was given to me along with the receipt, as well as a cheery "Goodbye!".
Once I had finished with the skip I called back to the office and they said that although I had a 7 day hire (standard on a 4yd skip) they would come within the next 48 hours. As promised the driver arrived, went through a brief checklist to ensure no illicit items were in the skip, and again the removal process was done with care and consideration.
Additionally, the pricing was the best I could find in the area.
I would highly recommend and will be my go-to company for skip hire in Medway and beyond. Thanks RS Skips!

June 14, 2021
Unprompted review
Rated 5 out of 5 stars

I’ll be a returning customer. Excellent service deserves great reviews

Such an easy process, first time ordering a skip and the staff were extremely helpful. Delivered on a Saturday at 7:30 in the morning , emailed them when I had finished a week later (booked for two weeks) and picked up the following day. Will need another skip in a few months and they have certainly got me back as a happy customer .

June 11, 2021
Unprompted review
R S Skips logo

Reply from R S Skips

Hi Hayley, thank you for your kind words and for your much valued business. We look forward to providing you with our services again in the future :)

Rated 5 out of 5 stars

I needed a skip

I needed a skip , but not hired one for many years. Saw my neighbour with a skip from this local company delivered by what looked like a new lorry, so must know what they’re doing. Called number on website, I chose the delivery date. Delivered exactly where I wanted it, friendly helpful driver. Once full, called company. Was given a 3 day window for collection, but picked up following morning with no fuss.
Very efficient, competitive price, payment on line. Excellent service, would use again.

March 27, 2021
Unprompted review
Rated 5 out of 5 stars

First class service

What can I say, I phoned for a skip at 2.06pm on Friday and by 3.13pm, the same day, I had a skip on my driveway!
That must be a new record surely, excellent service R S Skips!

January 29, 2021
Unprompted review
R S Skips logo

Reply from R S Skips

Thank you for your positive review Richard and for your valued business :)

Rated 5 out of 5 stars

Professional from start to finish

Professional from start to finish. Nothing was a problem. Competitively priced. Drivers were friendly, helpful and Covid-19 compliant. Thank you RS Skips

October 15, 2020
Unprompted review
R S Skips logo

Reply from R S Skips

Thank you for your kind words! :)

Rated 5 out of 5 stars

Friendly

Friendly, reliable service

October 8, 2020
Unprompted review
R S Skips logo

Reply from R S Skips

Thank you for your postive review :)

Rated 5 out of 5 stars

Highly recommend…

I recently used R S Skips and couldn’t of asked for a better service. The girls in the office were great and helped me make sure the gap I had was big enough by sending a photo via what’s app, when I called for some advise I spoke to a man named Sukh, he was so helpful. I would 100% recommended this company and would use them again. Quick and helpful.
Thanks, R S Skips.

September 3, 2020
Unprompted review
R S Skips logo

Reply from R S Skips

Hi Tania,

Thank you for your kind words. We appreciate your business and look forward to providing you with our services again in the future.

Rated 5 out of 5 stars

Perfect!

Really 1st class service from the 1st phone call to the collection of the skip.Staff all helpful,friendly and efficient.Good price too.What more could you ask for!

June 26, 2020
Unprompted review
R S Skips logo

Reply from R S Skips

Thank you for your lovely and kind words Dave! :) Much appreciated. Thank you for your much-valued custom!

Rated 5 out of 5 stars

a real first rate company

a real first rate company. great value and more importantly they drop off and collect when they say they will.after having 20+ skips over the years to various locations i've never had to make the dreaded chase phone call. there waste transfer is also first rate and probably the best i've ever used quick and brilliant value.

May 7, 2020
Unprompted review

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