Had my ears pierced by Rachel today. She was very professional and put me at ease straight away. Wonderful experience. Thank you so much Rachel. Highly recommended
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I am delighted with my recent purchase of an alarm clock! It was an excellent price, delivery was free and arrived within a couple of days. It was perfectly packaged and came with a battery! I cann... See more
Good polite telephone customer service enquiry helped towards making my purchase decision. Product arrived promptly in very efficient packaging including a Daisy gift bag in the box as well as the lit... See more
Company replied
Excellent service. Ordered nomination charm at a great sale price, arrived quickly, genuine product, came boxed with nomination bag too. First time using this company but will definitely use again. On... See more
Company replied
Company details
Written by the company
RUBIROX is an independently owned family jewellers based in Stamford, Lincolnshire. Our charming and contemporary store first opened its doors in 2010, originally under the name ‘You & Beyond’. Throughout the years, the store has added to its collection of brands to become Stamford’s destination store for jewellery and watches, now stocking a collection of over twenty brands from across the world. The store underwent a refurbishment in 2017 and re-opened under a new name ‘RUBIROX’ to deliver an even greater experience to our wonderful customers, whilst also launching our online store.
Contact info
14 St. Mary's Street, PE9 2DF, Stamford, United Kingdom
- 01780 755996
- info@rubirox.co.uk
- rubirox.co.uk
4.9
Excellent
403 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Amazing customer service and always…
Amazing customer service and always make it personal and great service an effort from the sales team. Would definitely buy again
November 15, 2021
Quick and free delivery
Quick delivery, also very happy with my discount for first purchase. Thank you very much! Would happily shop here again.
November 13, 2021
Great service
Great service - ordered very easily from a wide selection of products. Delivery to my local store was very quick, and the product was very nicely packaged.
November 2, 2021
Links of london sweetie bracelet repair
Excellent service, easy to book repair, reasonably priced too. Updated throughout - would definitely recommend.
November 1, 2021
Beautiful quality bracelet
Beautiful quality bracelet. Fabulous customer service. Thank You.
October 21, 2021
Ordered my daughters birthday gift and…
Ordered my daughters birthday gift and realised I should of had the 48 hour delivery service. Rang the following day , explained my situation , extremely helpful service received. Carriage option changed no problem & received my order the following day. The whole experience was handled efficiently and politely by Joe. Will definitely purchase again. Lovely brands ☺️
October 12, 2021
Great service
Great service, very quick, was happy no shipping fees, items exactly what we wanted
October 12, 2021
Excellent service and beautiful products
Ordered a necklace and earrings for my daughters' birthdays. Received notification that the earrings had been dispatched but not the necklace; I was in a bit of a panic as I needed the necklace first. However, all's well that ends well and both items arrived together in plenty of time. Delighted with the products.
October 11, 2021
Reply from RUBIROX
Hello Angie,
Thank you for your review, we're sorry you weren't 100% happy with your experience. You placed two separate orders but as we saw they were both going to the same place we packaged them both together, this meant our system thought that only one had been dispatched - we have now manually updated this. Apologies for any panic, we're always at the end of an email, message or phone if you're worried about anything to do with your order!
Hope to see you again soon :)
- The RUBIROX Team
I am delighted with my recent purchase…
I am delighted with my recent purchase of an alarm clock! It was an excellent price, delivery was free and arrived within a couple of days. It was perfectly packaged and came with a battery! I cannot remember being so pleased with a purchase and don't normally write reviews, but you Truly do deserve recognition for such excellent service. Thank you very much and I will definitely be back.
October 5, 2021
Very helpfull and a very prompt service.
October 2, 2021
Reply from RUBIROX
Thank you for your review! So glad we were able to help, hope to see you again soon :)
- The RUBIROX Team
Reply from RUBIROX
Thank you for your review! Hope to see you again soon :)
- The RUBIROX Team
Great business with beautiful stock.
I purchased the Throat Chakra Silver Necklace for a dear friend of mine.
Purchasing the item was quick and easy and I opted for the gift wrapping service.
The item arrived promptly the next day , a service I paid for, and it was beautifully packaged. The gift wrap was stunning as was the necklace. My friend was overwhelmed and absolutely loves the necklace. Would highly recommend this business and will definitely purchase from here again.
October 1, 2021
Unprompted review
Reply from RUBIROX
Thank you for your review! We're so happy to hear your friend loves the necklace and that you enjoyed your experience with us. Hope to see you again soon :)
- The RUBIROX Team
Excellent service
Excellent service, also secure payment for peace of mind. Excellent 5*****
September 27, 2021
Reply from RUBIROX
Thank you so much for your review! Would love to see you again soon :)
- The RUBIROX Team
Beautifully packaged
The order arrived very quickly , and was beautifully packaged
September 27, 2021
Unprompted review
Reply from RUBIROX
Thank you for your review! Hope to see you again soon :)
- The RUBIROX Team
Reply from RUBIROX
Thank you so much for the lovely review! We look forward to seeing you soon :)
- The RUBIROX Team
Fabulous and quick delivery
Fabulous and quick delivery! Amazed how quickly my item arrived and so nicely presented. Thank you. My daughter will I’ve earrings on Sunday for her 50th birthday. All arrived well in time.
Thank you again
September 24, 2021
Reply from RUBIROX
Thank you so much for your review! We're sure she'll love the earrings, so glad you're happy with your order. Hope to see you again soon :)
- The RUBIROX Team
The whole process was hassle free
The whole process was hassle free, the item as described and very nicely wrapped, very happy with it. Thanks a lot!
September 23, 2021
Unprompted review
Reply from RUBIROX
Thank you so much for the lovely review! So glad you had a good experience shopping with us, hope to see you again soon :)
- The RUBIROX Team
Reply from RUBIROX
Thank you for the great review! So glad you were happy with your order, hope to see you again soon :)
- The RUBIROX Team
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