The rug looked exactly like the pictures online, and even the color shade was spot-on, making it easy to choose. The product photos are very accurate, so you can trust what you see—no unpleasant surpr... See more
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Rugvista — Segítünk az embereknek otthont teremteni, amelyet szeretnek. A Rugvistát 2005-ben alapítottuk egy világos küldetéssel és céllal: segítünk az embereknek otthont teremteni, amelyet szeretnek, és egyszerűvé, könnyen áttekinthetővé és élvezetessé tesszük vásárlóink számára a tökéletes szőnyeg megtalálását. Már a kezdetektől arra koncentráltunk, hogy magas minőségű szőnyegeket kínáljunk tisztességes áron, miközben zökkenőmentes, kényelmes és valójában biztonságos vásárlási élményt biztosítunk minden egyes vásárló számára. Ma büszkék vagyunk rá, hogy Európa egyik vezető online szőnyegáruháza vagyunk, és több országban szolgáljuk ki vásárlóinkat, mind az otthoni, mind a munkahelyi igényeket figyelembe véve. Gyűjteményünk több mint 30 000 szőnyeget tartalmaz, a hagyományos kézzel kötött keleti szőnyegektől a modern géppel szőtt darabokig; minden szőnyeget gondosan választunk ki annak érdekében, hogy magas minőséget, tartósságot és időtlen dizájnt biztosítsunk, így vásárlóink magabiztosan és elégedetten vásárolhatnak minden egyes alkalommal. Úgy gondoljuk, hogy a szőnyegvásárlásnak legalább olyan élvezetesnek kell lennie, mint az életnek vele: ezért biztosítunk áttekinthető termékinformációkat, részletes képeket és egy intuitív, könnyen használható webáruházat. Megbízható szállítás egész Európában, rugalmas visszaküldési lehetőségek, barátságos és gyors ügyfélszolgálat teszik a vásárlást egyszerűvé, biztonságossá és stresszmentessé minden egyes vásárló számára. Székhelyünk Malmöben, Svédországban található, és egész Európában működünk; közben skandináv dizájnértékeket ötvözünk nemzetközi kézművességgel és modern e-kereskedelmi megoldásokkal. Csapatunk minden nap azon dolgozik, hogy folyamatosan fejlessze szolgáltatásainkat, bővítse kínálatunkat és inspirálja vásárlóinkat a lakberendezési döntéseikben. Elkötelezettek vagyunk amellett, hogy hosszú távú kapcsolatokat építsünk ki vásárlóinkkal, magas minőségű termékeket, kiváló szolgáltatást és egy átlátható, megbízható és következetesen kellemes vásárlási élményt nyújtsunk. A Rugvistánál segítünk vásárlóinknak olyan tereket kialakítani, amelyek személyesek, barátságosak és szépek – szőnyegenként egyet.
Contact info
Lodgatan 11, 21124, Malmö, Sweden
- +36 1 998 9237
- info@rugvista.com
- rugvista.hu
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Csalódás
Hello everyone! I would start with the delivery, it was not as fast as many people say!!! But the delivery would be the least of it, I would rather talk about the product! For me, the carpet does not start here, with such a paper-thin material, of course, the pictures show how thick it is! I would rather call this quality and thickness a floor carpet! I was disappointed with this product, especially when there are so many carpets like this that they sell! The discount was okay, but it would have been better if there had been no discount and there would have been a better quality carpet!!! It may be going back, this is poor unfortunately! I hope they don't rewrite what I wrote and post this opinion so that others don't order unnecessarily!!!!

Reply from RugVista
The rug arrived within a few days
The rug arrived within a few days, and the delivery process was easy to track throughout. The product’s specifications fully match the description. In terms of its colours, the overall effect of this rug is nicer than in the pictures. Overall, the ordering process was a very positive experience, and I am very satisfied with the rug itself.
Excellent quality.
I have purchased several rugs from Rugvista.
I am very satisfied. The rugs are of excellent quality.
The webshop experience was fine
The webshop experience was fine. The delivery info was that the carpet will be delivered by the end of the day which is very ambigous. And the delivery driver was not very much client oriented or flexible.
Exactly as Promised!
The rug looked exactly like the pictures online, and even the color shade was spot-on, making it easy to choose. The product photos are very accurate, so you can trust what you see—no unpleasant surprises. The rug itself is stunning, excellent quality, and has become the centerpiece of our living room. Delivery was fast and reliable. This is the second rug we’ve ordered from this store, and once again, we couldn’t be happier. Highly recommended!
A hesitator's opinion:
I was reading some reviews about RUGVISTA before my long hesitating order. Price of product was too high for a long while and I couldn't believe they ship the rugs out of Sweden to Hungary or any country. So the Black Friday sale tempted me to place the order. Most surprising was the way they've folded my rug for a minimum package size instead of rolling it up. Anyway quickly arrived safely with FEDEX, followed instructions to smooth out the traces of folding. The rug seems to be a nice quality and same color as it was shown on webshop's pictures. Hope to visit them soon in their warehouse in Malmö, Sweden. Folding rugs like that takes quite a significant talent!
The rug is simply the one we needed
The rug is simply the one we needed. I mean, I "bought" online the picture of the rug which was already the only one I could find on the net, regardless of price, probably fitting in our living room. The real rug on the other hand is like someone somewhere knew better what our room needed. It is more than perfect, I can not find words, it is above any possible hopes. I am incredibly happy, thanks for this!!!!! The delivery finally went OK, but unfortunately, I did not get satisfactory information during tracking and had to worry during the second week of the shipping. It was impossible to get closer to the company, even the chat option did not connect with a human agent. So I called the consumer support of RugVista, and I got the necessary information and help for which I am most grateful! Thanks a lot for everything!!!! I am a very satisfied consumer!!!! :D
overpriced
very fast delivery and smooth purchasing process but I am disappointed by the quality.. it feels very stiff and plastic sheet like.. it is like I threw a piece of rigid plastic on my floor, all the folding marks are strongly visible. the colors are nice but it’s such a visibly poor quality that I will only use it as a temporary solution for sure - for this temu/ebay quality the pricing is waaaaaay too high

Reply from RugVista
wunderfull carpet
The rug is not quite the color as on…
The rug is not quite the color as on the photo, much more faded than expected
Smelly rug
The rug looked nice but had a very strong weird, musty smell. I had to wash three times, plus soak it in desinfectant to make it ok. Even I followed the instructions, the rug shed a ton of small pieces in the process. I’m still not a 100% comfortable to put the rug in my baby’s room.
Edit: the stink was so strong that the whole room smelled. I reached out to the customer service but didn’t receive a reply.

Reply from RugVista
Quality
I'm a bit disappointed with the quality. The rug seam to have hanging loop in the back, there is some mistake in the pattern, it might part of the pattern but i do not think soo. The design is quite nice, just like on the picture but the touch is a bit too plasticy.
And also the rug arrived folded in half so it has fold mark in the middle.

Reply from RugVista
The carpet is super
The carpet is super, better than i expected. The customer service is also correct and helpfull, but the delivery was in delay, it took 2 weeks
Wonderfull carpets 🥰
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