RugVista Reviews 

549
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 82 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products, noting their excellent quality and how well they match online descriptions and images. Many find the rugs stunning and appreciate the wide selection available. The ordering process is frequently described as easy and user-friendly, supported by detailed website information and clear product images. However, some people mentioned issues with the delivery process, specifically a lack of satisfactory tracking information or clear communication regarding shipping. A few other people also felt that some products were thinner or of poorer quality than anticipated, with concerns about material feel.

What people talk about most

Product

Users describe positive interactions with product, with many reviewers praising the quality and appearance of... See more

Quality

Reviewers highlight positive aspects of quality, with many praising the excellent quality of service and... See more

Delivery service

Consumers find delivery service to be ambiguous, with many reviewers praising the fast and reliable delivery,... See more

Order

People report positive experiences with the ordering process, highlighting a great selection, user-friendly... See more

Website

Customers had ambiguous experiences with the website, with many praising its informative nature and ease of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The rug looked exactly like the pictures online, and even the color shade was spot-on, making it easy to choose. The product photos are very accurate, so you can trust what you see—no unpleasant surpr... See more

Rated 5 out of 5 stars

I got what I purchased with continuous UPS tracking about the delivery. I am satisfied with the quality of Handloom fringes rug, this is the second one in our house. Soft walking on it, brought war... See more

Rated 5 out of 5 stars

I was reading some reviews about RUGVISTA before my long hesitating order. Price of product was too high for a long while and I couldn't believe they ship the rugs out of Sweden to Hungary or any coun... See more

Rated 5 out of 5 stars

The web page is very detailed, both for search options, and product description. I love natural materials, and there is a lot of rugs made from cotton and wool. The colours are showed very well on... See more


Company details

  1. Rug Store
  2. Oriental Rug Store

Written by the company

Rugvista — Segítünk az embereknek otthont teremteni, amelyet szeretnek. A Rugvistát 2005-ben alapítottuk egy világos küldetéssel és céllal: segítünk az embereknek otthont teremteni, amelyet szeretnek, és egyszerűvé, könnyen áttekinthetővé és élvezetessé tesszük vásárlóink számára a tökéletes szőnyeg megtalálását. Már a kezdetektől arra koncentráltunk, hogy magas minőségű szőnyegeket kínáljunk tisztességes áron, miközben zökkenőmentes, kényelmes és valójában biztonságos vásárlási élményt biztosítunk minden egyes vásárló számára. Ma büszkék vagyunk rá, hogy Európa egyik vezető online szőnyegáruháza vagyunk, és több országban szolgáljuk ki vásárlóinkat, mind az otthoni, mind a munkahelyi igényeket figyelembe véve. Gyűjteményünk több mint 30 000 szőnyeget tartalmaz, a hagyományos kézzel kötött keleti szőnyegektől a modern géppel szőtt darabokig; minden szőnyeget gondosan választunk ki annak érdekében, hogy magas minőséget, tartósságot és időtlen dizájnt biztosítsunk, így vásárlóink magabiztosan és elégedetten vásárolhatnak minden egyes alkalommal. Úgy gondoljuk, hogy a szőnyegvásárlásnak legalább olyan élvezetesnek kell lennie, mint az életnek vele: ezért biztosítunk áttekinthető termékinformációkat, részletes képeket és egy intuitív, könnyen használható webáruházat. Megbízható szállítás egész Európában, rugalmas visszaküldési lehetőségek, barátságos és gyors ügyfélszolgálat teszik a vásárlást egyszerűvé, biztonságossá és stresszmentessé minden egyes vásárló számára. Székhelyünk Malmöben, Svédországban található, és egész Európában működünk; közben skandináv dizájnértékeket ötvözünk nemzetközi kézművességgel és modern e-kereskedelmi megoldásokkal. Csapatunk minden nap azon dolgozik, hogy folyamatosan fejlessze szolgáltatásainkat, bővítse kínálatunkat és inspirálja vásárlóinkat a lakberendezési döntéseikben. Elkötelezettek vagyunk amellett, hogy hosszú távú kapcsolatokat építsünk ki vásárlóinkkal, magas minőségű termékeket, kiváló szolgáltatást és egy átlátható, megbízható és következetesen kellemes vásárlási élményt nyújtsunk. A Rugvistánál segítünk vásárlóinknak olyan tereket kialakítani, amelyek személyesek, barátságosak és szépek – szőnyegenként egyet.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

549 reviews

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4.5

All reviews

(549)

143 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

This rate is only due to delivery…

This rate is only due to delivery experience. Delivery person did not want to bring packages to the door even my wife told him that she can not carry heavy items. Delivery has refused to bring them to the door.

August 20, 2025
RugVista logo

Reply from RugVista

Good Afternoon,

Thank you for taking the time to share your feedback. We are truly sorry to hear about your negative delivery experience. It is important to us that your order is not only delivered on time but also with the service and care you expect.

We will forward your comments to the delivery company to ensure this is addressed and to help avoid similar situations in the future. In the meantime, please don’t hesitate to reach out to our customer service team if you need any further assistance.  We’re here to help.

We appreciate your honest feedback and hope to be able to provide you with a smoother experience next time.

Rated 5 out of 5 stars

I am extremely satisfied

I am extremely satisfied with the product delivery! The package arrived promptly, well within the estimated timeframe. It was securely packed, ensuring the product was in perfect condition. The entire process was smooth and hassle-free. Quality product.

June 24, 2025
Rated 5 out of 5 stars

Best rug store

Amazing selection of rugs with great deals. Shipping was super fast and the product quality is 10/10. I will definitely buy all my rugs from here in the future 🩷

May 20, 2025
Rated 5 out of 5 stars

Very nice rug

Very nice rug, exactly like on the picture, good value for money, quick delivery.

April 11, 2025
Rated 5 out of 5 stars

perfect rug, friendly service

I didn't like my first order, returned that rug smoothly, I got professional kind help over the phone. My 2nd rug is perfect for the room, I cannot imagine a better one. Also really fast delivery. Totally satisfied with the experience!

March 6, 2025
Rated 4 out of 5 stars

I like the product but for some reason…

I like the product but for some reason paypal didn’t work, and I coudn’t pay on my Mac or Iphone but Windows worked fine, wich gave me some trust issue about the company. The product arrived in time, and looks like as the picture.

March 20, 2025
Rated 5 out of 5 stars

Excellent service

The rug arrived within a few days. It's very nice, we are very satisfied.
The icing on the cake was that we were able to claim a 15% coupon two weeks after ordering, which we had forgotten when we ordered.

February 21, 2025

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