Ruu Cloud 

Thanks for visiting Trustpilot. Unfortunately, it’s not possible to leave a review here anymore because the company’s website has closed. Feel free to contact us if you have any questions.

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

DON'T WASTING YOUR MONEY HERE!! SLOW RESPONSE, NO LIVE CHAT SERVICE, ONLY TICKETING AND THIS IS VERY VERYY USELESS! AND IF YOUR HOSTING GET ERRORS YOU SHOULD REQUEST CANCELLATION BECAUSE IF YOU... See more

Rated 1 out of 5 stars

SUPER IDIOT HOSTING PROVIDER THIS IS THE WORST HOSTING PROVIDER I'VE EVER PAID, WE HATE YOU RUU, PLEASE READ OUT TICKETS SUPPORT, AND PLEASE UPGRADE YOUR FUUUCKING HOSTING SERVICES! WHEREEE I... See more

Rated 1 out of 5 stars

Warning! This gosting provider is a scam! They use merchants from onepay. When i registerd and entered the "fake" promocode, it's valid. But when i have paid for this "fake" service ONE time, I "may"... See more

Rated 1 out of 5 stars

please do not use Ruu.cloud , very bad service. 1) they are not responding via tickets 2) your website will not be available to internet because they are blocking ips, so if you want to access your... See more

Company replied

Company details

  1. Business Services

Information provided by various external sources

We are, RuuCloud We are based in Sri Lanka and All data stored in the USA and Europe. Our main business was founded in 2017 & Ruu. Cloud founded in 2019


Contact info

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Warning! SCAM and Fake provider!

Warning! This gosting provider is a scam! They use merchants from onepay. When i registerd and entered the "fake" promocode, it's valid. But when i have paid for this "fake" service ONE time, I "may" pay TWO more time. I have believed i can set up the hosting's nameservers and they used Cloudflare's NS. Also, can not set up the TXT record because "not available". I have reported to their support via "tickets" but I have not received anything, ignoring us. Conclusion: do not believe them, their hosting is a s**t; IfastNet is much better than Ruu Cloud.

June 28, 2023
Unprompted review
Rated 1 out of 5 stars

After they get 2 dollars

After they get 2 dollars, your password is changed, and you cannot log in, and the response is not received, and you cannot recover the password, and the site data is also erased from their server

November 30, 2022
Unprompted review
Rated 1 out of 5 stars

Clear and explicit fraud

I just bought a hosting 4 days ago Name Servers It seems to be blocked or not working for me and this service is all "IPS " over the world They ban that company. I think it's not a company, I think they're a bunch of crooks. They only collect $2 from each person. 4 days ago and the server names have not been updated And that means they don't have servers, maybe. As for the support, there is no support at all I put 2 of the plan in the cart and bought one and deleted one from the cartThey send me mail every day please pay the bill due although I didn't buy it in the first place and I removed it from the shopping cart That's what they find money only No support No server names If necessary, I'll file a lawsuit against them.This is called fraud I don't care about the $2, but if all your services are not available, why do you sell them? Fu-ck

November 8, 2022
Unprompted review
Rated 1 out of 5 stars

Very Bad Hosting. Don't buy this hosting Please.

Very Bad Hosting.
Showing No response from the sever all the time.
I can't open my cpanel when i want to open.
Their cpanel is not working most of the time.
I opened 4 tickets 10 days ago but no reply from the company.
Very bad experience.
Please dont waste your money in this hosting company.
Please Ignore this hosting. just go for any other. but dont use this hosting please.

November 3, 2022
Unprompted review
Rated 1 out of 5 stars

Just don't

99% downtime.
too much spam emails
unsubscribe does not work
worst costumer service i have ever saw.
just stay away....

May 4, 2022
Unprompted review
Rated 1 out of 5 stars

Worst hosting provider company ever

I must give them a 0 rating or worst ever company i have ever come across. This seems scam as they are selling hosting for 3 years in only $2 if you buy the amount is not big but in this offer people in bulk buying and they are running this scam

February 17, 2022
Unprompted review
Rated 1 out of 5 stars

I swear to you

I swear to you, the worst service in history, according to my experience, after completing my site and getting visits, it was stopped while I was a programmer and I was not able to solve the problem, so how are the simple people

February 3, 2022
Unprompted review
Rated 1 out of 5 stars

SUPER IDIOT HOSTING PROVIDER

SUPER IDIOT HOSTING PROVIDER

THIS IS THE WORST HOSTING PROVIDER I'VE EVER PAID, WE HATE YOU RUU, PLEASE READ OUT TICKETS SUPPORT, AND PLEASE UPGRADE YOUR FUUUCKING HOSTING SERVICES!

WHEREEE IS THEE 24/7 HOUR'SSSSS SUPPOORTTT TEEAAAMMM!!!! IDIIIIOOOOOOOOOOOTTTTTTTTTTTTTTTTT

DUMMY, YOU SO FUC*ING IDIOT YOU JUST WANT OUR 2$, TAKE THAT IDIOT!

December 26, 2021
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look