DON'T WASTING YOUR MONEY HERE!! SLOW RESPONSE, NO LIVE CHAT SERVICE, ONLY TICKETING AND THIS IS VERY VERYY USELESS! AND IF YOUR HOSTING GET ERRORS YOU SHOULD REQUEST CANCELLATION BECAUSE IF YOU... See more
Ruu Cloud
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SUPER IDIOT HOSTING PROVIDER THIS IS THE WORST HOSTING PROVIDER I'VE EVER PAID, WE HATE YOU RUU, PLEASE READ OUT TICKETS SUPPORT, AND PLEASE UPGRADE YOUR FUUUCKING HOSTING SERVICES! WHEREEE I... See more
Warning! This gosting provider is a scam! They use merchants from onepay. When i registerd and entered the "fake" promocode, it's valid. But when i have paid for this "fake" service ONE time, I "may"... See more
please do not use Ruu.cloud , very bad service. 1) they are not responding via tickets 2) your website will not be available to internet because they are blocking ips, so if you want to access your... See more
Company replied
Company details
Information provided by various external sources
We are, RuuCloud We are based in Sri Lanka and All data stored in the USA and Europe. Our main business was founded in 2017 & Ruu. Cloud founded in 2019
Contact info
No9332/1A Old Kottawa Rd, 10280, Maharagama, Sri Lanka
- +94759077788
- hello@ruu.cloud
- ruu.cloud
People also looked at
scam .don't buy
July 25, 2020
Unprompted review
Reply from Ruu Cloud
Hello,
We hope you and your family stay safe and healthy,
I wanted to inform you that our technical support and other staff back to the office end of the COVID-19 Quarantine period.
All support tickets and live chats will be responds as soon as possible
All technical support SLA average 1-3 hours from today onward
All technical support tickets respond by team 24x7
If you are getting any technical problem with service. drop your ticket from client area!
Why is all my web hosted on cloud…
Why is all my web hosted on cloud database errors if I do something right
July 16, 2020
Unprompted review
Reply from Ruu Cloud
Hello,
We hope you and your family stay safe and healthy,
I wanted to inform you that our technical support and other staff back to the office end of the COVID-19 Quarantine period.
All support tickets and live chats will be responds as soon as possible
All technical support SLA average 1-3 hours from today onward
All technical support tickets respond by team 24x7
If you are getting any technical problem with service. drop your ticket from client area!
This is a Great Hosting
This is a Great Hosting . Support is a very Friendly and Helpful , They Can solved all Problem that you have about your site . Price and Offer is a verry Good . Plz don't Close This great offer . I Like Your Company and Thanks For Your Work <3 . Wish you all the Best Ruu.Cloud
Nice To Find Your Company :) .
July 13, 2020
Unprompted review
worst service provide every day new…
worst service provide every day new problem with server and her support is very bed
July 11, 2020
Unprompted review
Reply from Ruu Cloud
Hello,
We hope you and your family stay safe and healthy,
I wanted to inform you that our technical support and other staff back to the office end of the COVID-19 Quarantine period.
All support tickets and live chats will be responds as soon as possible
All technical support SLA average 1-3 hours from today onward
All technical support tickets respond by team 24x7
If you are getting any technical problem with service. drop your ticket from client area!
Reply from Ruu Cloud
Hi,
It said not scam. It said your Paypal is unverified and Paypal put your payment under review for the next 24 hours. If the payment verified by Paypal then service will be activated. If the review failed. The refund will received to you
At least be kind to ask from about your service pending status before making some review.
Thanks & Best Regards
this is a very bad hosting
this is a very bad hosting. Too many down in a day. It reaches 43 times down in a day with averages 2-3 minutes down. That's around 120minutes in total. Very bad experience using this hosting
June 27, 2020
Unprompted review
Reply from Ruu Cloud
Hello,
We apologize for the inconvenience. One of Germany based server had some network issue and Data centre fixed the issue. Other all servers are fine and up 100%. However, the downtime recorded server scheduled to migrate USA.,
Becarefull guys,after you paid your…
Becarefull guys,after you paid your billing,you Will lost your money and time,i was order and they ignore me and let me with my money lost...
After your answer,still nothing happen,your say ia bullshitttt....
June 25, 2020
Unprompted review
Reply from Ruu Cloud
Hello,
We are not ignoring our clients. Dueto COVID-19 situation in our based country. Our employees work roster working cycle. However, since today we have hired new employees and ticket reply will be fast from today onward. Average 1-3 hours
Thanks
Amazing support,Amazing service.I am…
Amazing support,Amazing service.I am very pleased.I LOVE U RUU.CLOUD
June 4, 2020
Unprompted review
this is scam guys ,i buy from them…
this is scam guys ,i buy from them hosting and i got suspended for no reason
scammer hosting useless
May 25, 2020
Unprompted review
Reply from Ruu Cloud
Hello,
We do not do any scam to our client and none of the cpanel suspends without any proper reason. I can not see your client account from here. Kindly contact us through your client area ticket option.
Thanks
Does it support DMCA
I want to test it
I want to make a movies Web site can I do it?
I mean does the hosting support (DMCA) or not?
And how much traffic can I ues
May 17, 2020
Unprompted review
Don't get scammed by them
The only answer they have is : we are updating our sever, We need to change your server to fix the issue. Servers are under maintenance.
Don't fall for there offers or scheme. You will regret it.
May 3, 2020
Unprompted review
Reply from Ruu Cloud
Hello,
Your web site has hight rate of processes. If you get the slow performance that's mean your Cpanel allocated 1.5 Core processing power or 1.5GB ram is goes out. Then we do not suspend your cpanel like other providers. Our technical support asks to change the server to help you. You will not regret or face downtime issue.
Thanks
Thanks for the USA SSD Hosting
Thanks for the USA SSD Hosting. The staff is very kind. I opened ticket and they gave me USA hosting for my old European hosting account
Kudos to the team
April 26, 2020
Unprompted review
Reply from Ruu Cloud
Hello,
Thanks for the kind review. Yes, 99% of our servers moved to the USA and all are running in good health
Thanks
warning:
warning:
they offer hosting 3 years for 3 usd
but under their conditions
"Customer need to Pay Penalty to get their Data's Backup if needed
"
April 24, 2020
Unprompted review
Reply from Ruu Cloud
Hello,
The offer is $2 for 3 years.
I would suggest before review this, check your Cpanel account. Their has backup option and you can download your backup files from there. We don't ask money to download backup. 1st check and try :)
Thanks
Outstanding experience
April 22, 2020
Unprompted review
It is more than 3 days I purchased a…
It is more than 3 days I purchased a domain , yet it does not propagated
and they don't answer any tickets , live chat is chat fake , everything is bad
April 1, 2020
Unprompted review
Reply from Ruu Cloud
Hi,
We are not selling any domain names. We are already mentioned in order forms. We are only selling Shared hosting, VPS and Dedicated servers. All services get activated instantly once you made the order.
Live chat is operating in Business hours and business days. We answer all support tickets. But these days our all staff working remotely to compile with government regulations of COVID-19 and we are getting higher than normal ticket volume. but we ensure to reply to you within a few hours
Thanks
Your server have been down all day after your so called upgrade
Your server have been down all day, I lost my websites contents and database yet you are not replying my tickets very very bad
March 17, 2020
Unprompted review
Reply from Ruu Cloud
Non of our clients data got lost or deleted. We have daily backup's and also please kindly check your cpanel account
good service
March 9, 2020
Unprompted review
they are just a bunch of scammer who…
they are just a bunch of scammer who once you pay them they wont even care to give you support ....100% scam ....not recommended ...
February 29, 2020
Unprompted review
Reply from Ruu Cloud
Our hosting services included free support.
Live Chat for sales purpose and only respond during business hours and business days
Technical support only respond through support tickets from your client area and it's working 24/7
Thanks
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