Ruu Cloud 

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See what reviewers are saying

Rated 1 out of 5 stars

DON'T WASTING YOUR MONEY HERE!! SLOW RESPONSE, NO LIVE CHAT SERVICE, ONLY TICKETING AND THIS IS VERY VERYY USELESS! AND IF YOUR HOSTING GET ERRORS YOU SHOULD REQUEST CANCELLATION BECAUSE IF YOU... See more

Rated 1 out of 5 stars

SUPER IDIOT HOSTING PROVIDER THIS IS THE WORST HOSTING PROVIDER I'VE EVER PAID, WE HATE YOU RUU, PLEASE READ OUT TICKETS SUPPORT, AND PLEASE UPGRADE YOUR FUUUCKING HOSTING SERVICES! WHEREEE I... See more

Rated 1 out of 5 stars

Warning! This gosting provider is a scam! They use merchants from onepay. When i registerd and entered the "fake" promocode, it's valid. But when i have paid for this "fake" service ONE time, I "may"... See more

Rated 1 out of 5 stars

please do not use Ruu.cloud , very bad service. 1) they are not responding via tickets 2) your website will not be available to internet because they are blocking ips, so if you want to access your... See more

Company replied

Company details

  1. Business Services

Information provided by various external sources

We are, RuuCloud We are based in Sri Lanka and All data stored in the USA and Europe. Our main business was founded in 2017 & Ruu. Cloud founded in 2019


Contact info

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Please Don't use ruu.cloud

Please Don't use ruu.cloud
I west 2$

November 22, 2020
Unprompted review
Ruu Cloud logo

Reply from Ruu Cloud

Hello,



We hope you and your family stay safe and healthy,



I wanted to inform you that our technical support and other staff back to the office end of the COVID-19 Quarantine period.

All support tickets and live chats will be responds as soon as possible

All technical support SLA average 1-3 hours from today onward

All technical support tickets respond by team 24x7

If you are getting any technical problem with service. drop your ticket from client area!

Rated 1 out of 5 stars

ruucloud is a scam.

thats a scam.. they are here only to scam you .. your server will be 99 percent of the time down and they will spam your email with fake promotion.

November 1, 2020
Unprompted review
Ruu Cloud logo

Reply from Ruu Cloud

Hello,



We hope you and your family stay safe and healthy,



I wanted to inform you that our technical support and other staff back to the office end of the COVID-19 Quarantine period.

All support tickets and live chats will be responds as soon as possible

All technical support SLA average 1-3 hours from today onward

All technical support tickets respond by team 24x7

If you are getting any technical problem with service. drop your ticket from client area!

Rated 1 out of 5 stars

please do not use Ruu.cloud

please do not use Ruu.cloud , very bad service.
1) they are not responding via tickets
2) your website will not be available to internet because they are blocking ips, so if you want to access your website you need to ask them to unblock your IP, this is totally non-sense.

September 29, 2020
Unprompted review
Ruu Cloud logo

Reply from Ruu Cloud

Hello,



We hope you and your family stay safe and healthy,



I wanted to inform you that our technical support and other staff back to the office end of the COVID-19 Quarantine period.

All support tickets and live chats will be responds as soon as possible

All technical support SLA average 1-3 hours from today onward

All technical support tickets respond by team 24x7

If you are getting any technical problem with service. drop your ticket from client area!

Rated 1 out of 5 stars

Don't spend any single penny on this

Don't spend any single penny on this
Extreme Bad Services, Extreme Bad Support ( Never Got Reply )
Don't Wasting Your Time and Money
frustrated with their service.

September 28, 2020
Unprompted review
Ruu Cloud logo

Reply from Ruu Cloud

Hello,



We hope you and your family stay safe and healthy,



I wanted to inform you that our technical support and other staff back to the office end of the COVID-19 Quarantine period.

All support tickets and live chats will be responds as soon as possible

All technical support SLA average 1-3 hours from today onward

All technical support tickets respond by team 24x7

If you are getting any technical problem with service. drop your ticket from client area!

Rated 1 out of 5 stars

The crappiest host I have ever use

The crappiest host I have ever use. Do not use it for real projects even if your project is extremely small like mine. This host is just to learn how to use premium cpanel and how to upload your website to internet. Im serious.

September 16, 2020
Unprompted review
Ruu Cloud logo

Reply from Ruu Cloud

Hello,



We hope you and your family stay safe and healthy,



I wanted to inform you that our technical support and other staff back to the office end of the COVID-19 Quarantine period.

All support tickets and live chats will be responds as soon as possible

All technical support SLA average 1-3 hours from today onward

All technical support tickets respond by team 24x7

If you are getting any technical problem with service. drop your ticket from client area!

Rated 1 out of 5 stars

Extreme Bad Services

Extreme Bad Services, Extreme Bad Support
Dont Wasting Your Time and Money

September 7, 2020
Unprompted review
Ruu Cloud logo

Reply from Ruu Cloud

Hello,



We hope you and your family stay safe and healthy,



I wanted to inform you that our technical support and other staff back to the office end of the COVID-19 Quarantine period.

All support tickets and live chats will be responds as soon as possible

All technical support SLA average 1-3 hours from today onward

All technical support tickets respond by team 24x7

If you are getting any technical problem with service. drop your ticket from client area!

Rated 1 out of 5 stars

They took down my website after one day…

They took down my website after one day usage.
IS A SCAM!

August 29, 2020
Unprompted review
Ruu Cloud logo

Reply from Ruu Cloud

Hello,



We hope you and your family stay safe and healthy,



I wanted to inform you that our technical support and other staff back to the office end of the COVID-19 Quarantine period.

All support tickets and live chats will be responds as soon as possible

All technical support SLA average 1-3 hours from today onward

All technical support tickets respond by team 24x7

If you are getting any technical problem with service. drop your ticket from client area!

Rated 1 out of 5 stars

I was hyped about it until they took my…

I was hyped about it until they took my website down it's a scam!

August 29, 2020
Unprompted review
Ruu Cloud logo

Reply from Ruu Cloud

Hello,



We hope you and your family stay safe and healthy,



I wanted to inform you that our technical support and other staff back to the office end of the COVID-19 Quarantine period.

All support tickets and live chats will be responds as soon as possible

All technical support SLA average 1-3 hours from today onward

All technical support tickets respond by team 24x7

If you are getting any technical problem with service. drop your ticket from client area!

Rated 1 out of 5 stars

Server downs most of times

August 24, 2020
Unprompted review
Ruu Cloud logo

Reply from Ruu Cloud

Hello,



We hope you and your family stay safe and healthy,



I wanted to inform you that our technical support and other staff back to the office end of the COVID-19 Quarantine period.

All support tickets and live chats will be responds as soon as possible

All technical support SLA average 1-3 hours from today onward

All technical support tickets respond by team 24x7

If you are getting any technical problem with service. drop your ticket from client area!

Rated 1 out of 5 stars

please how can i find my server name

please how can i find my server name , Because they didn't send me a confirmation letter .

August 22, 2020
Unprompted review
Ruu Cloud logo

Reply from Ruu Cloud

Hello,



We hope you and your family stay safe and healthy,



I wanted to inform you that our technical support and other staff back to the office end of the COVID-19 Quarantine period.

All support tickets and live chats will be responds as soon as possible

All technical support SLA average 1-3 hours from today onward

All technical support tickets respond by team 24x7

If you are getting any technical problem with service. drop your ticket from client area!

Rated 1 out of 5 stars

This very bad hosting don't west your…

This very bad hosting don't west your money

August 20, 2020
Unprompted review
Ruu Cloud logo

Reply from Ruu Cloud

Hello,



We hope you and your family stay safe and healthy,



I wanted to inform you that our technical support and other staff back to the office end of the COVID-19 Quarantine period.

All support tickets and live chats will be responds as soon as possible

All technical support SLA average 1-3 hours from today onward

All technical support tickets respond by team 24x7

If you are getting any technical problem with service. drop your ticket from client area!

Rated 1 out of 5 stars

SCAM server slow

August 18, 2020
Unprompted review
Ruu Cloud logo

Reply from Ruu Cloud

Hello,



We hope you and your family stay safe and healthy,



I wanted to inform you that our technical support and other staff back to the office end of the COVID-19 Quarantine period.

All support tickets and live chats will be responds as soon as possible

All technical support SLA average 1-3 hours from today onward

All technical support tickets respond by team 24x7

If you are getting any technical problem with service. drop your ticket from client area!

Rated 1 out of 5 stars

SCAM hosting

SCAM server slow, no support, upload slow, no ftp, outdated cpanel

August 13, 2020
Unprompted review
Ruu Cloud logo

Reply from Ruu Cloud

Hello,



We hope you and your family stay safe and healthy,



I wanted to inform you that our technical support and other staff back to the office end of the COVID-19 Quarantine period.

All support tickets and live chats will be responds as soon as possible

All technical support SLA average 1-3 hours from today onward

All technical support tickets respond by team 24x7

If you are getting any technical problem with service. drop your ticket from client area!

Rated 1 out of 5 stars

Bad hosting provider! Stupid

Stupid hosting provider!
Server slow! No support!
I call Phone number invalid!
I request ticket dont have reply!
Stupid stupid stupid! better close this company!!

August 12, 2020
Unprompted review
Ruu Cloud logo

Reply from Ruu Cloud

Hello,



We hope you and your family stay safe and healthy,



I wanted to inform you that our technical support and other staff back to the office end of the COVID-19 Quarantine period.

All support tickets and live chats will be responds as soon as possible

All technical support SLA average 1-3 hours from today onward

All technical support tickets respond by team 24x7

If you are getting any technical problem with service. drop your ticket from client area!

Rated 2 out of 5 stars

Bad servers

Thier server was okay two days ago, but today it seems to be very bad

August 11, 2020
Unprompted review
Ruu Cloud logo

Reply from Ruu Cloud

Hello,



We hope you and your family stay safe and healthy,



I wanted to inform you that our technical support and other staff back to the office end of the COVID-19 Quarantine period.

All support tickets and live chats will be responds as soon as possible

All technical support SLA average 1-3 hours from today onward

All technical support tickets respond by team 24x7

If you are getting any technical problem with service. drop your ticket from client area!

Rated 1 out of 5 stars

Don't buy this hosting

Don't buy this hosting. It's scam, useless. U$2 for 3 year but the server always down and can;t open the page.

it;s better you donate your U$2 to someone who most need it

August 11, 2020
Unprompted review
Ruu Cloud logo

Reply from Ruu Cloud

Hello,



We hope you and your family stay safe and healthy,



I wanted to inform you that our technical support and other staff back to the office end of the COVID-19 Quarantine period.

All support tickets and live chats will be responds as soon as possible

All technical support SLA average 1-3 hours from today onward

All technical support tickets respond by team 24x7

If you are getting any technical problem with service. drop your ticket from client area!

Rated 1 out of 5 stars

Extra slow hosting

Just a scam.
it takes 20-15 sec to open an empty website hosted on their servers.
Save your money and buy on somewhere else

August 3, 2020
Unprompted review
Ruu Cloud logo

Reply from Ruu Cloud

Hello,



We hope you and your family stay safe and healthy,



I wanted to inform you that our technical support and other staff back to the office end of the COVID-19 Quarantine period.

All support tickets and live chats will be responds as soon as possible

All technical support SLA average 1-3 hours from today onward

All technical support tickets respond by team 24x7

If you are getting any technical problem with service. drop your ticket from client area!

Rated 1 out of 5 stars

Ruu are pure 96℅ Scammers

Pls save yourself from high bp.

First time i built the hosting and host it, i upload 7 articles on my site dy wipe my data.

Now i pay web designer $50 to design my site for me, , , to upload 50mb na problem, i have upgraded php.in to 100mb.

I got this message 👇

What happened?
The origin web server timed out responding to this request.

What can I do?
If you're a visitor of this website:
Please try again in a few minutes.

If you're the owner of this website:
The connection to the origin web server was made, but the origin web server timed out before responding. The likely cause is an overloaded background task, database or application, stressing the resources on your web server. To resolve, please work with your hosting provider or web development team to free up resources for your database or overloaded application.

I contacted them, they're telling me it not from dy hosting.!

Pls don't buy this hosting

July 28, 2020
Unprompted review
Ruu Cloud logo

Reply from Ruu Cloud

Hello,



We hope you and your family stay safe and healthy,



I wanted to inform you that our technical support and other staff back to the office end of the COVID-19 Quarantine period.

All support tickets and live chats will be responds as soon as possible

All technical support SLA average 1-3 hours from today onward

All technical support tickets respond by team 24x7

If you are getting any technical problem with service. drop your ticket from client area!

Rated 2 out of 5 stars

Cheap, good, but not that good

Cheap, good, but not that good.
CS service is okay, but not that okay, waiting 2 days to get respond, but still no respond.
My SSH access is denied after migrate server from US to Germany.

July 26, 2020
Unprompted review
Ruu Cloud logo

Reply from Ruu Cloud

Hello,



We hope you and your family stay safe and healthy,



I wanted to inform you that our technical support and other staff back to the office end of the COVID-19 Quarantine period.

All support tickets and live chats will be responds as soon as possible

All technical support SLA average 1-3 hours from today onward

All technical support tickets respond by team 24x7

If you are getting any technical problem with service. drop your ticket from client area!

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