I have used Woodfall Opticians and their previous businesses over many years. The service of all staff is exemplary. From reception, consultation through to prescription, information and advice is... See more

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I arrived early for my appointment and I was seen within minutes,the optician was friendly and made me feel at ease.I was seen in a down stairs clinic as I struggle with stairs so I was grateful for t... See more
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Aman the optician was very polite and attentive, but also easy-going and never over the top. The whole experience felt really friendly while still being extremely professional. While I was going t... See more
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Aman, the ophthalmologist was excellent.He was a good listener, very helpful & a great communicator. I told him I was suffering with dry & gritty eyes. He explained in plain language, that the tear gl... See more
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Company details
- Eye Care Center
- Audiologist
- Contact Lenses Supplier
- Emergency Care Service
- Glasses Store
- Sunglasses Store
About R Woodfall Opticians - Linklater & Gothelf Welling
Written by the company
We are a group of friendly, expert, optical practices who have served our communities in South East London, North Kent and Surrey for decades.
We have many years of experience in taking care of all our customers’ eye care needs and concerns. Our friendly team of eye care professionals offer quality eye care, optical products, and exemplary customer service to all of our clients. We make sure to take the time to hear the needs of our customers and have since developed a recipe for a consistently enjoyable experience.
Our team of experienced optometrists, dispensing and contact lens opticians are dedicated to providing you with exceptional quality eye care services, at fair prices, you can trust us to take care of your eyesight and vision needs.
We offer a wide range of services including specialist eyecare, dry eye management, sunglasses, children’s eye care, myopia management and hearing care.
Our practices are located in Crystal Palace, East Dulwich Purley, Sydenham, Welling, and West Norwood. We look forward to welcoming you to the renowned Woodfalls experience.
We pride ourselves on the expert and friendly service we offer at each of our six branches.
The clinical reputation and range of services offered by Woodfalls has continued to grow, our success has been due to our committed optometrists, fully qualified dispensing and contact lens opticians, optical assistants and a team of dedicated support staff.
Our practices are fully equipped with the latest in optical equipment and all of our branches offer specialist services. We have the latest OCT (optical coherence tomography) machines at all six sites, we now also offer Optomap scanning, plus The Hearing Care Partnership to provide all things audiology.
As an independent group of opticians we dedicate the time necessary to ensure our customers receive the best care and advice. We work closely with our clinical partners to ensure we focus on our local communities and provide the very best clinical care.
Contact info
136 High Street, Welling, DA16 1TJ, Kent, United Kingdom
- 020 8303 4963
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Reply from R Woodfall Opticians - Linklater & Gothelf Welling

Reply from R Woodfall Opticians - Linklater & Gothelf Welling

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Reply from R Woodfall Opticians - Linklater & Gothelf Welling
My child was scared of her test but the…
My child was scared of her test but the people made her feel calm and relaxed

Reply from R Woodfall Opticians - Linklater & Gothelf Welling
Appointment was on time so no hanging…
Appointment was on time so no hanging around.Staff were polite and being old asked if I was alright to climb the stairs.Everything explained in plain english

Reply from R Woodfall Opticians - Linklater & Gothelf Welling
Lovely and very accommodating staff
Lovely and very accommodating staff. Felt very welcome and looked after. Given a good explanation of the procedures, what to expect, the costs and the waiting time before getting my new glasses.
Highly recommended.

Reply from R Woodfall Opticians - Linklater & Gothelf Welling
Made you feel comfortable and discussed…
Made you feel comfortable and discussed everything that was going to happen. Was given the option to have extra things done without feeling you had to have them.

Reply from R Woodfall Opticians - Linklater & Gothelf Welling

Reply from R Woodfall Opticians - Linklater & Gothelf Welling
My first visit to this practice and a…
My first visit to this practice and a very enjoyable experience it was. I had a thorough eye examination and the optician was very professional. I did not need new glasses this time but everyone was kind and courteous to me .

Reply from R Woodfall Opticians - Linklater & Gothelf Welling
Friendly and willing to explain what…
Friendly and willing to explain what they see in plain language and I learnt why my glasses always need cleaning 😂

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Reply from R Woodfall Opticians - Linklater & Gothelf Welling
Staff were friendly and knowledgeable. Were able to answer any questions that I had.
Staff were friendly and knowledgeable

Reply from R Woodfall Opticians - Linklater & Gothelf Welling
Very good service and very friendly

Reply from R Woodfall Opticians - Linklater & Gothelf Welling

Reply from R Woodfall Opticians - Linklater & Gothelf Welling

Reply from R Woodfall Opticians - Linklater & Gothelf Welling
The optician was very good he did all…
The optician was very good he did all the checks on my eyes after having my cataract operation

Reply from R Woodfall Opticians - Linklater & Gothelf Welling

Reply from R Woodfall Opticians - Linklater & Gothelf Welling
Staff attitude
Staff are not only very knowledgeable and well organised but they are also super friendly. Nothing is too much trouble, such as when my glasses needed a bit of a repair. No sales pressure but I will always come to you for new glasses and upgrades.
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