Ryder & Dutton Mortgage Advice Bureau Reviews 460

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 190 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for their professional conduct, knowledge, and helpfulness, making the entire process stress-free. Many people highlight the excellent service and customer support, noting the efficiency and ease of their overall experience. Reviewers are particularly impressed with the quick response times and the smooth user experience, appreciating the clear advice and constant updates provided. However, some customers also noted that dealing with multiple people simultaneously could be confusing, suggesting that an initial in-person meeting might help clarify roles and customer knowledge levels.

What people talk about most

Staff

People report positive experiences with staff. Customers consistently praise the team's professionalism,... See more

Service

Reviewers mention positive feedback about service. Customers consistently praise the professionalism,... See more

Customer service

Clients share positive opinions on customer service, highlighting the helpfulness, responsiveness, and... See more

User experience

Customers consistently note positive experiences with user experience. Many reviewers, especially first-time... See more

Response time

Users describe positive interactions with response times. Customers consistently praise the quick and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

As a first time buyer, Ryan Constantine and Laura Turney made the whole experience as stress free as possible. They were both very knowledgeable and communicative. I could always ask them questions an... See more

Company replied

Rated 5 out of 5 stars

Highly recommend using the Mortgage Advice Bureau. We came across a few stumbling blocks whilst trying to secure our mortgage and our advisor (Michael Royle) really helped us to get everything sort... See more

Company replied

Rated 5 out of 5 stars

I can highly recommend Conor and Lizzie. Conor really knows his stuff. I was updated every step of the way and clearly advised on all aspects of the process. Conor even responded whilst he was off o... See more

Company replied

Rated 5 out of 5 stars

An excellent service overall. With gokd guidance and advice along the entire process and painless as possibly be. As well the fact they were able to get a good deal and ensuring no surprises awaiting... See more

Company replied


Company details

  1. Mortgage Broker

Written by the company

Mortgage Advice Bureau works with Ryder & Dutton to provide our clients with expert mortgage advice. With a dedicated team of professional advisers based across our network of branches, we can search 1000s of mortgage deals to find the right deal for your circumstance, including exclusive deals not available on the high street.


Contact info

4.9

Excellent

TrustScore 5 out of 5

460 reviews

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Rated 5 out of 5 stars

Great service from Ryan

Great service from Ryan.
This was my first experience getting a mortgage as a first time buyer and Ryan was super helpful the whole way through, always available to chat when I needed him and he also arranged my life insurance which was one less job for me.

May 27, 2025
Unprompted review
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Reply from Ryder & Dutton Mortgage Advice Bureau

We're glad to hear that your first mortgage experience was a positive one. We appreciate your kind words and are happy we could assist you. Thank you for your feedback!

Rated 5 out of 5 stars

Brilliant from start to finish

Brilliant from start to finish, always kept me updated and informed on the process and what I needed

May 27, 2025
Unprompted review
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Reply from Ryder & Dutton Mortgage Advice Bureau

We're happy to hear that you were kept updated and informed throughout the process. Thank you for your positive feedback!

Rated 5 out of 5 stars

Sharelle Taylor/ Ryder and Dutton

Absolutely fantastic experience from start to finish! My mortgage adviser(Sharelle Taylor)was incredibly knowledgeable, professional, and helpful throughout the entire process. From the initial consultation to the final mortgage offer on May 20, everything was handled with ease and efficiency. Their expertise and guidance made what could have been a daunting process feel seamless and stress-free. I would highly recommend them to anyone in need of mortgage advice - 5 stars isn't enough, I'd give them 10 stars if I could! Thank you again for your hard work and dedication! “SHARELLE TAYLOR”

May 20, 2025
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Reply from Ryder & Dutton Mortgage Advice Bureau

We're happy to hear that you had such a fantastic experience! We appreciate your kind words regarding the advice you received. It's great to know that the process felt seamless and stress-free. Thank you for your recommendation!

Rated 4 out of 5 stars

Good experience

Really good experience with MAB, staff are knowledgeable, attentive and made the process as smooth as possible.

May 12, 2025
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Reply from Ryder & Dutton Mortgage Advice Bureau

We're glad you found our staff knowledgeable and attentive, making the process smooth. Thanks for your positive feedback!

Rated 5 out of 5 stars

Great Streamlined Experience

Conor, Abi and Elizabeth were a great help throughout our mortgage application process! The team was extremely responsive and reassuring throughout.
The process was extremely streamlined and great rates were offered along a range of different products. We were advised as to which options was the best for ourselves and the team too didn’t hesitate to answer any questions we had promptly.
Thank you!

May 14, 2025
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Reply from Ryder & Dutton Mortgage Advice Bureau

We're happy to hear that you had a positive experience with our team during your mortgage application. We appreciate your kind words and are glad that we could provide a streamlined process and helpful advice. Thank you!

Rated 5 out of 5 stars

Ryder & Dutton - Conor Batters

I found the process very nerve-wracking at the beginning with having no knowledge of the mortgage process or knowing what to expect. Conor Batters has made it such a comfortable and exciting journey for me, helping me every step of the way, going above and beyond and answering all of my questions with care and honesty. I wouldn't be where I am without his support. Thank you so much for everything, I could not have asked for a better mortgage advisor!

February 16, 2025
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Reply from Ryder & Dutton Mortgage Advice Bureau

We are thrilled to hear about your positive experience with Conor. It sounds like he provided exceptional support throughout your mortgage journey. We understand that the mortgage process can be daunting, and we are delighted that Conor was able to make it a comfortable and exciting experience for you. We appreciate your kind words.

Rated 5 out of 5 stars

Ryan Constantine and Laura Turney were…

Ryan Constantine and Laura Turney were there every step of the way and I couldn’t have asked for a better experience with getting a mortgage for the first time! Would highly recommend these lovely people as a professional and knowledgeable pair.

May 13, 2025
Unprompted review
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Reply from Ryder & Dutton Mortgage Advice Bureau

Thank you for your kind words! We're thrilled to hear that you had such a positive experience working with Ryan and Laura. We're so happy to hear that they made your first-time mortgage experience a smooth and enjoyable one.

Rated 5 out of 5 stars

Amazing these people are more than good…

Amazing these people are more than good I mean Ryder & Dutton Mortgage Advice Bureau I’m really happy about how they treated me I’m saying this by my experience with them and I can say I’m happy without a doubt.

Thank you very much once again for your good work

July 22, 2024
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Reply from Ryder & Dutton Mortgage Advice Bureau

We're thrilled to hear about your positive experience with our team. We strive to provide exceptional service and are delighted that you felt well-supported throughout the process. Your kind words are greatly appreciated and motivate us to continue delivering the best possible experience for our clients.

Rated 5 out of 5 stars

Conor and Abi have been a great help

Conor and Abi have been a great help! First time buyers and everything has moved on really quick and efficiently. I would definitely use/ recommend!

May 9, 2025
Unprompted review
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Reply from Ryder & Dutton Mortgage Advice Bureau

We're so glad to hear that you had a positive experience with Conor and Abi. It's wonderful to know that your first-time home buying journey was smooth and efficient. We appreciate your kind words and recommendation.

Rated 5 out of 5 stars

Sharelle made this a really quick and…

Sharelle made this a really quick and easy process, answered all questions we had, always kept in touch. Couldn’t ask for more.

April 24, 2025
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Reply from Ryder & Dutton Mortgage Advice Bureau

We're so glad to hear that you had a positive experience. We appreciate your kind words about Sharelle and will share these with her.

Rated 5 out of 5 stars

Very helpful and easy to work with

Very helpful and easy to work with, made the buying process very simple.

April 25, 2025
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Reply from Ryder & Dutton Mortgage Advice Bureau

We appreciate your kind words! We strive to make the buying process as smooth and enjoyable as possible.

Rated 5 out of 5 stars

Excellent Support from Maliha Akhtar and Harriet Thompson

I had a fantastic experience working with Maliha Akhtar and Harriet Thompson as my mortgage advisors. They were both incredibly helpful, responsive, and knowledgeable throughout the entire process. Maliha was patient and clear in explaining my options, and both Maliha and Harriet made sure everything stayed on track, especially in the lead-up to completion. Their support made a potentially stressful process much smoother. I’m really grateful for their guidance and would highly recommend them both to anyone looking for mortgage advice.

April 30, 2025
Unprompted review
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Reply from Ryder & Dutton Mortgage Advice Bureau

Thank you for your kind words and for taking the time to share your experience. We're thrilled to hear that you had such a positive experience working with our team. It's wonderful to know that Maliha and Harriet were able to provide the support and guidance you needed throughout the mortgage process.

Rated 5 out of 5 stars

Very professional remortgage experience

I recently completed my remortgage with the help of Mortgage Advice Bureau through Ryder & Dutton, and the experience was smooth and stress-free from start to finish. Dominic Challinor kept me well-informed throughout the process and was always quick to respond to any queries I had. Peter Hill, my adviser, was also incredibly helpful and made sure I understood all my options clearly.

Their professionalism, clear communication, and friendly approach made the entire process much easier than I expected. I’m really pleased with the service provided and would definitely recommend them to anyone looking for mortgage advice. Thanks again for all your help.

May 1, 2025
Unprompted review
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Reply from Ryder & Dutton Mortgage Advice Bureau

Thank you for your kind words and for taking the time to share your positive experience. It's wonderful to know that Dominic and Peter were able to provide you with the support and guidance you needed.

Rated 5 out of 5 stars

Great service will definitely use again

Initially a little nervous regarding using a company without any face to face contact due to the risk of scams etc. First contact person was reassuring and patient regarding my questions about Ryder and Dutton. Documents requested were easy to upload on the webpage. My 'Teams' meeting with Ryan Constantine the advisor was great - again felt very reassured that everything was being considered to make sure all my financial needs would be met at this stage. Laura is now dealing with the administrative side of the mortgage and this is going very smoothly due to her efficiency. I had an offer back within 10 days of application being submitted! Great service and will use them again when my fixed rate ends.

May 1, 2025
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Reply from Ryder & Dutton Mortgage Advice Bureau

Thank you for your kind words and for taking the time to share your positive experience. We understand the initial concerns you had about working with a company remotely, and we appreciate your feedback on how our team helped alleviate those concerns. We're thrilled to hear that Ryan and Laura provided you with such excellent service and that you felt reassured throughout the process. We're delighted that you're happy with our service and that you'll consider using us again in the future.

Rated 5 out of 5 stars

Being a first time buyer is daunting…

Being a first time buyer is daunting but Conor has really helped me through the process and has been very attentive and informative. Always answer emails and communication has been really clear.

April 29, 2025
Unprompted review
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Reply from Ryder & Dutton Mortgage Advice Bureau

We're so glad to hear that you had a positive experience with Conor. It's wonderful to know that he was able to provide you with the support and guidance you needed as a first-time buyer. We appreciate your kind words about his attentiveness and clear communication.

Rated 5 out of 5 stars

I had a great experience with Ryder and…

I had a great experience with Ryder and Dutton I had Vicky Charlesworth and Cassie Coates as my mortgage advisors and they both did an amazing job they made it so easy and efficient for me! I’m a 1st time buyer and didn’t know how to go about buying a house but with these two always on hand, it was a lot easier than I could have imagined great work thanks, Nathan

April 11, 2025
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Reply from Ryder & Dutton Mortgage Advice Bureau

Thank you for your kind words and for sharing your positive experience with us. We're thrilled to hear that you had such a smooth and enjoyable home buying journey with Vicky and Cassie.

Rated 5 out of 5 stars

Sharelle was very helpful and proactive…

Sharelle was very helpful and proactive in helping us get our mortgage sorted quickly and efficiently.

Would recommend!

April 15, 2025
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Reply from Ryder & Dutton Mortgage Advice Bureau

We're so pleased to hear about your positive experience with Sharelle. It's wonderful to know that she was able to help you get your mortgage sorted quickly and efficiently. We appreciate your kind words and recommendation.

Rated 5 out of 5 stars

Helpful, trustworthy and professional, a top service

As first time buyers Ryan Constantine went above and beyond to get us an excellent mortgage deal. He was patient, helpful and very professional, and was a pleasure to deal with, as was his equally helpful, professional and capable colleague, Laura Turney. A really excellent service. Thank you so much.

April 15, 2025
Unprompted review
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Reply from Ryder & Dutton Mortgage Advice Bureau

We are thrilled to hear about your positive experience with Ryan and Laura. It's wonderful to know that they were able to provide you with such exceptional service and help you secure an excellent mortgage deal. We are grateful for your kind words and for choosing us for your mortgage needs.

Rated 5 out of 5 stars

Breath of fresh air!

Absolutely thrilled with the service provided by Ryan and Laura! From the very first interaction, they were attentive, knowledgeable, and incredibly supportive. They guided me through the mortgage process with ease, making it feel seamless and hassle-free.

Ryan’s expertise in navigating the complexities of mortgage options was invaluable, and Laura’s responsiveness ensured that all my questions were answered promptly. Ryan worked tirelessly to secure a competitive offer for me, and I was amazed at how quickly everything came together.

What truly stood out was their genuine commitment to my needs; they took the time to understand my situation and tailor their approach accordingly. I felt supported every step of the way, and their professionalism made a potentially stressful experience so much easier.

I can't recommend Ryan and Laura highly enough, they are a breath of fresh air!

April 16, 2025
Unprompted review
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Reply from Ryder & Dutton Mortgage Advice Bureau

We are so happy to hear about your positive experience with Ryan and Laura! It's wonderful to know that they were able to make the mortgage process feel seamless and hassle-free for you.
We will share your feedback with Ryan and Laura, and we are sure they will be thrilled to hear how much you appreciate their efforts.

Rated 5 out of 5 stars

We used MAB to find us the best deal…

We used MAB to find us the best deal and so glad we did. Ryan Constantine and Laura Turney kept us updated throughout, and answered any questions or concerns we had with no issues at all. I wouldn’t hesitate to recommend them to anyone looking for a mortgage. Thanks again

April 15, 2025
Unprompted review
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Reply from Ryder & Dutton Mortgage Advice Bureau

Thank you for your kind words and for choosing us to help you find the best mortgage deal. We're so happy to hear that you had a positive experience working with Ryan and Laura. We appreciate your recommendation and feedback

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