Ordered online easy to use website, explained everything, order was very quick within hours(euros) went to collection point very helpful lady served us, she explained the buyback process which we did,... See more

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The experience was very efficient & easy - the assistance at the bureau were excellent & very friendly- HOWEVER, I do have a problem with Sainsbury’s asking me to pay 25p for a plastic or paper wallet... See more
Ordered online and communications were clear. Collection was swift in and out with verification steps taken. After counting travel money and confirming amount I was asked if I wanted something to hold... See more
The person who served me had put a lot of thought in to the range of notes she was giving me. Not just a bundle of the same high denomination notes as often happens. And checked with me if it was oka... See more
Company details
About Sainsbury's Travel money
Written by the company
Planning a trip? We’re here to help you get great value holiday money, quickly and easily.
At Sainsbury’s Travel money, you can buy from over 50 foreign currencies online or at one of our 220+ instore bureaux. You’ll enjoy competitive exchange rates, 0% commission, and convenient ways to get your currency — including Click & Collect, secure home delivery, or our easy to use travel money card.
If you're a Nectar member, you’ll get even better rates through Nectar Prices, helping you stretch your budget a little further.
In July 2025, Sainsbury’s Bank announced the sale of its travel money business to Fexco Group, a global leader in foreign exchange, marking the start of a new long term strategic partnership. Don’t worry – Services continue under the Sainsbury’s brand, and from day one, you’ll still get the same reliable, easy and trusted service you expect from Sainsbury’s Travel money, instore and online now backed by Fexco’s FX expertise, innovation and scale.
Wherever you're going, we’re here to help you start your trip with confidence.
✈️💷Contact info
15 Galena Road, W6 0LT, London, United Kingdom
- 0330 022 4577
- customerservices@sainsburystravelmoney.co.uk
- sainsburystravelmoney.co.uk
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The service was excellent Saher was…
The service was excellent Saher was very helpful and the travel money was available very quickly
I ordered Saturday and received an…
I ordered Saturday and received an email Sunday to say it was ready to collect. Collected today no problem and the lady who served me was very pleasant and efficient.
The young lady who served us was very…
The young lady who served us was very helpful and pleasant
Straightforward online process for…
Straightforward online process for ordering travel money. No issues.
Easy to order foreign currency
Easy to order foreign currency. Got an email when it was ready to collect
Quick and easy/efficient process to…
Quick and easy/efficient process to obtain the money.
Helpful and friendly staff#.
GREAT SERVICE THANKS
Money was easy to order
Money was easy to order, website informative. Travel money ready to collect quickly
Very helpful and straight forward both…
Very helpful and straight forward both over the counter and online + collection.
Easy to purchase on-line.
Easy to purchase on-line.
Very straightforward with clear instructions
Pick up in store was very quick
Fast service & convenient pickup
Fast service. Very convenient for pick up. Helpful cashier.
Very efficient and quick
Very efficient and quick. Would definitely use Sainsbury’s again for currency purchase
We don't all want our lives made more complex.
I simply wished to purchase Euros, normally a straightforward procedure, but found it made so complex by my usual supplier's app insisting that I consider obtaining a Travel Card that I gave up. My first time using Sainsburys was simple online, allowing me to pick up my travel cash at their local store a couple of hours later.
Easy, quick and economical service
Easy to order and quick delivery to store. Very pleasant staff who had a good knowledge of the needs of the area I am intending to visit
Excellent rate thanks to Nectar price
The person we dealt with was extremely…
The person we dealt with was extremely professional and pleasant . The best customer service.
Easy way to order foreign currency.
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