Ordered online easy to use website, explained everything, order was very quick within hours(euros) went to collection point very helpful lady served us, she explained the buyback process which we did,... See more

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The experience was very efficient & easy - the assistance at the bureau were excellent & very friendly- HOWEVER, I do have a problem with Sainsbury’s asking me to pay 25p for a plastic or paper wallet... See more
Ordered online and communications were clear. Collection was swift in and out with verification steps taken. After counting travel money and confirming amount I was asked if I wanted something to hold... See more
The person who served me had put a lot of thought in to the range of notes she was giving me. Not just a bundle of the same high denomination notes as often happens. And checked with me if it was oka... See more
Company details
About Sainsbury's Travel money
Written by the company
Planning a trip? We’re here to help you get great value holiday money, quickly and easily.
At Sainsbury’s Travel money, you can buy from over 50 foreign currencies online or at one of our 220+ instore bureaux. You’ll enjoy competitive exchange rates, 0% commission, and convenient ways to get your currency — including Click & Collect, secure home delivery, or our easy to use travel money card.
If you're a Nectar member, you’ll get even better rates through Nectar Prices, helping you stretch your budget a little further.
In July 2025, Sainsbury’s Bank announced the sale of its travel money business to Fexco Group, a global leader in foreign exchange, marking the start of a new long term strategic partnership. Don’t worry – Services continue under the Sainsbury’s brand, and from day one, you’ll still get the same reliable, easy and trusted service you expect from Sainsbury’s Travel money, instore and online now backed by Fexco’s FX expertise, innovation and scale.
Wherever you're going, we’re here to help you start your trip with confidence.
✈️💷Contact info
15 Galena Road, W6 0LT, London, United Kingdom
- 0330 022 4577
- customerservices@sainsburystravelmoney.co.uk
- sainsburystravelmoney.co.uk
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Easy to order online. Best price.
Easy to order online.
Picked a time convenient for me to collect.
Bright and friendly staff instore.
The best exchange rate(a small boost with nectar).
Simple process.
Found some old money notes at home
Found some old money notes at home. Used the online service to book them in and get a selling quote. Took them into the local branch and got the money. Win win.
travel money
Easy to order, good price,, quick to process, easy process to pick up locally.
Online ordering works well
Online ordering works well, and instore staff are very helpful.
Easy to order on line
Easy to order on line. Friendly service when collecting in store
Easy website
Ordered online easy to use website, explained everything, order was very quick within hours(euros) went to collection point very helpful lady served us, she explained the buyback process which we did, so thanks for that info. Got a better rate on line and being a nectar customer thanks once again, will use again in future.
Quick and easy same day euros
Travel money experience
This is my first time of using sainsburys travel money on line , I found it very easy to use ,and having a nectar card you get the best rate in comparison. I shall certainly use the service again as it's quick and convenient.
Great service
Great service, was very quick to get the denomination I requested within a few hours. Will keep using.
E mail day after ordering to say ready…
E mail day after ordering to say ready for collection 7 days earlier than expected, great stuff.
Good exchange quick response picked up…
Good exchange quick response picked up next morning very pleasant lady served me
I was being given several 50€ notes…
I was being given several 50€ notes which I struggle to change so asked if I could have more 20€ notes instead so they were swapped.
Easy to use and was ready when I…
Easy to use and was ready when I collected the euros
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